Maid Service Suburban Professional Cleaning, Inc. logoApproved Pro
Approved Pro

Maid Service Suburban Professional Cleaning, Inc.

Maid Service,

About us

Maid Service Suburban Professional Cleaning, Inc. has been servicing families and business like yours since 1990. We are an independently owned & operated business that understands the needs of our clients.

Business highlights

35 years of experience

Services we offer

Foreclosures, Move In/Move Out Clean, Post-Construction Finish Cleans, Rental Property , Residential and Commercial Cleaning

Amenities

Free Estimates

Yes

Reviews
4.338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
34%
4
5%
3
0%
2
3%
1
3%

Filter reviews by service

Showing 1-25 of 38 reviews
Stacey M.
Sep 2020
2.0
Maid Service
$250
Cleaners were in and out. Seemed more interested in waiting for a tip than cleaning. Bathroom shower door was still dirty, said they would need 2-3 more trips to get it clean. Not satisfied at all.

Kirsten L.
Dec 2019
5.0
Maid Service
Yes, I recommend this pro
This company goes above and beyond to ensure your cleaning services are top notch! My house looks great each time they are here and they take care of the little details too - that many cleaning companies may miss! Highly recommended! Very professional! They take great care to work around your life, schedule, and pets! They are wonderful!

JJ S.
Aug 2018
5.0
Maid Service
Yes, I recommend this pro
$110
Started with them in 2014. They ALWAYS do a great job! Anne, Alysha, Tracey are very friendly, efficient and punctual.
Response from Maid Service Suburban Professional Cleaning, Inc.

"Thank you, Mr. S[Consumer name withheld at their request] for taking the time to give us this awesome review! We pride ourselves on making our clients happy. Without you there would be no us!"


Judy F.
Aug 2018
4.5
Maid Service
Yes, I recommend this pro
Fabulous , stealth service, wonderful and fast!
Response from Maid Service Suburban Professional Cleaning, Inc.

"Thank you, Judy for the great review! The girls think you're awesome too! In fact they argue about who gets to go to your house! Look forward to building a long and lasting business relationship with you."


John F.
Aug 2018
4.0
Maid Service
Yes, I recommend this pro
overall a good job for my move in cleaning. They missed a few high up dusting spots, but gladly did them when I pointed the spots out.

Jason C.
Aug 2017
5.0
Maid Service
Yes, I recommend this pro
Quality people, and good customer service, which is important.

Nancie S.
Jun 2017
5.0
Maid Service
Yes, I recommend this pro
$180
Very friendly service!

Cassandra V.
Jun 2017
5.0
Maid Service
Yes, I recommend this pro
Fantastic service for what they do.

Elizabeth N.
May 2017
5.0
Maid Service
Yes, I recommend this pro
Diane and Danielle were fast, efficient, friendly, and professional! My house is sparkling clean!

Joette L.
Mar 2017
5.0
Maid Service
Yes, I recommend this pro
Kathy & Alysha did a magnificent job in my 3 storey condo! They were efficient & professional. I gave them a key; and have scheduled recurring visits. I needed someone as I have recently stopped using a Clarkston company. I am very happy with SPC!

Dee R.
Mar 2017
4.5
Maid Service
Yes, I recommend this pro
They were professional.....Very happy...Have scheduled recurring appointments.... Dee R

Anny N.
Dec 2016
4.5
Maid Service
Yes, I recommend this pro
$110
Work crew was pleasant and professional. They did a good job. I felt they were priced on the high end for the job.

Kathy D.
Jul 2016
4.5
Maid Service
Yes, I recommend this pro
The 2 women team came in like a tornado! They wasted no time getting to work and didn't stop for 3 hours. When there was an issue, they informed me immediately, explained the problem and did their best to solve it. I am planning to use the service on a regular basis.

Brynn M.
Dec 2015
5.0
Maid Service
Yes, I recommend this pro
They were able to schedule my service for the next day. The maids were prompt, efficient and they did great work!

Sharon B.
Oct 2015
0.5
Maid Service
This was the worst cleaning crew I've ever seen. Was told they would send 2 crew members but sent 3, which increases the price! They did not listen to what I wanted done. When I left to run an errand, it seems like they stopped cleaning and left. I spoke to a former employee and they said that the protocol is that the maids don't clean as good when the homeowner is not there. They even leave before the job is done, which is what happened to us. Loretta is the WORST team leader/cleaner I've ever met.
Response from Maid Service Suburban Professional Cleaning, Inc.

"I am the owner of SPC and I am not sure why this one-time customer wrote this scathing review, and am especially bothered that she chose to name one of my employees by name without providing specifics on why the low rating. First, the decision to send a crew of 3 was my decision, based on staff availability and customer routes. I spoke directly with this customer about the possible need for 3 cleaners, as did my office manager. Please note: It did not cost my customer any more to have a staff of three clean her house. With three, they clean for proportionately less time and I discount their time as well. Second, as for the allegation that "protocol is that the maids don?t clean as good when the homeowner is not there." is simply untrue. My staff provides a high quality service regardless of whether the homeowner is there or not -- please see my high rating and reviews without this errant one. Third and last, I think this customer may have just wanted to receive a discounted service. She called my office after the cleaning and said that the crew missed some items. As is our practice, we offered to return to the home and perform the additional services (free of charge). She refused that offer and insisted on a deep discount, which I gave her. She did not indicate this level of dissatisfaction to me or my office manager during these exchanges. Two months later I receive this review from HomeAdvisor. Only after she has spoken with some (anonymous) former employee of mine, and out of the blue, she gives me my lowest rating to date on HomeAdvisor and calls out one of my long-time staff members by name. This is not a true reflection on my company and I urge you to look at other reviews or call me -- I will provide a number of personal references for you."


J. J. S.
Apr 2014
5.0
Maid Service
Yes, I recommend this pro
$100
Very friendly and accommodating.

Jill W.
Jul 2013
4.0
Maid Service
Yes, I recommend this pro
Reasonably priced. Courteous workers. Could have been more detail-oriented (did not dust bedroom lamps, heat vent still had substantial grime) but good for the money. Also, would have liked a "we clean this, but not that" discussion prior to the service so that I could set my expectations.

Kathy H.
Apr 2013
N/A
Maid Service
Yes, I recommend this pro
$103
Was very impressed with the cleaning of my home. They were thorough and my home smelled amazing. Everything was cleaned! Highly recommended! From previous experience, you get what you pay for.

Monique G.
Nov 2012
N/A
Maid Service
Yes, I recommend this pro
$110
There was a computer glitch and my appointment did not make it on the calendar but it was rescheduled for the next day. The team that came to my home was excellent! They were friendly and thorough. I was 100% happy with the job they did. I will definitely be using them again.

Donna D.
Jul 2011
N/A
Maid Service
Yes, I recommend this pro
Professional, personable

Erika B.
Jul 2011
N/A
Maid Service
Yes, I recommend this pro
Outstanding Job! Valery and Loretta were wonderful. They arrived on time and completed the job in exactly two hours. They did everything I asked and were both pleasant and professional. I will use them in the future for all of my housecleaning needs as well as recommend Maid Service Professional Cleaning to my friends.

Tiyanna K.
Mar 2011
N/A
Maid Service
Yes, I recommend this pro
No Comment

Valerie U.
Jul 2010
N/A
Maid Service
Yes, I recommend this pro
excellent job, too expensive

Ravi I.
May 2010
N/A
Maid Service
Yes, I recommend this pro
Punctual, efficient and courteous.

Janet P.
Apr 2010
N/A
Maid Service
Yes, I recommend this pro
Effiecient and professional. Have invited them back.
Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Maid Service Suburban Professional Cleaning, Inc. is currently rated 4.3 overall out of 5.
Yes, Maid Service Suburban Professional Cleaning, Inc. offers free project estimates.
No, Maid Service Suburban Professional Cleaning, Inc. does not offer eco-friendly accreditations.
No, Maid Service Suburban Professional Cleaning, Inc. does not offer a senior discount.
No, Maid Service Suburban Professional Cleaning, Inc. does not offer emergency services.
No, Maid Service Suburban Professional Cleaning, Inc. does not offer warranties.

Contact Information

2524 Airport Road, Waterford, MI 48329

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