Evelux Plumbing & Construction
About us
Certified by American, Rinnai and Navien as water heater installation experts. We are a family-owned company that is fully insured and licensed. We are honest and dependable and rely on referrals from others. We are a Consumers Energy ally which allows us to submit rebates for energy efficient water heater installations. When you call, you are put in direct contact with the office & not an answering service. Same day service available.
Business highlights
Services we offer
Plumbing, backed up pipes, backflow prevention testing, clogged pipes, commercial plumbing, drywall, full-scale remodeling of kitchen and bathroom, mouldings...we do it all and we do it well. Referrals available upon request. See our website at www.eveluxplumbing.com for more details, or give Mike a call., plumber, residential plumbing, sewer cleaning, sink repairs, studs, tank less, tankless water heaters, tile, toilet repairs, water heater
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 0% | ||
| 0% | ||
| 23% | ||
| 8% |
"UPDATE: project completed July 18, 2022 I'm sorry but 2 of our plumbers had covid over 3 weeks and we were extremely back up. We were doing the best we could and emergency's during this time did take priority (no water, flooded basements, sewage back ups)."
"Thank you for taking the time to leave us a review. Your new bathroom looks beautiful and we appreciate you hiring us again for the renovation in your 2nd bathroom."
"We were not notified there was an issue with the back up sump pump system until 8 days after. Had we been notified immediately, we could have talked the homeowner through a quick simple troubleshoot prior to any damage happening. We could have then followed up and been there the same day to make sure there were no other issues. When we did receive notice, on Dec 2nd, we did meet with the customer and the system was functioning properly. We did not charge the customer to check the system."
This was the second of two visits. The first time Mike snaked the kitchen drain, but we could not confirm if the problem had been resolved because the application of a drain cleaning fluid a few days previous had removed the symptom. On this second visit, Mike snaked the section of pipe from the outside clean-out back into the house. Problem solved. Symptom--slow gurgling drain--eliminated and has not returned.
Mike has done work on our home on several pervious occasions. We've always been pleased with his service and with the results. Scheduling can sometimes be difficult, but I expect that's a common problem with smaller owner operated businesses, especially when working on problems for which resolution time can be difficult to gauge.
Although Mike came right out and fixed the problem, he did not inform me of my options. He came in with the pump he claimed to be the best in his opinion, with few calls for repair. Being that my house was flooding, I did not dispute his expertise. The system was loud and I had to call him several times to inspect. He did have to clean out debris which had fallen into the pump. The drainage by previous owner had been installed incorrectly and although he presented ideas to fix the problem, never quoted me the job. The noise was so annoying, I did not want to sit on my patio and listen to the gushing of the water. Also a flap was broken, which he said was not a problem and did not repair. I since called out another company who did a wonderful job, no more noise. Redug the trench, fixed the flap and gave me a credit for the total cost of $300 I paid to Evelux.
Although, I do believe Mike is an expierenced plumber and did well on the installation, he lacks in his follow through. I had initally asked him to install and new stainless sink and faucet in the kitchen, which he did quote but never called back to do the job. He said his schedule was full, it could be 3 days or 2 weeks. I never heard back from him."I'm sorry Mike did not contact you. It is difficult to be the master plumber & receptionist. While most customers do like to speak with Mike directly we have found we needed a full time person answering all calls and monitoring a schedule for our crew. Our customers appreciate that our plumbers can now focus on their repairs."
"Thank you for the positive feedback & that we were able to correct your issue quickly & very economically. Our service call charges are in line or less than the local market."
Licensing
State Contractor License Requirements
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