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Concrete Pros LLC

Concrete Pouring and Repair, Decorative Concrete, Patios,

About us

We specialize in stamped decorative concrete and flat work. Anything from driveways to extreme custom patio features such as concrete fire pits, benches, garden walls, planters etc. We do what other companies think is impossible, if you can dream it we will make it happen...

Business highlights

26 years of trusted experience

Services we offer

Concrete services

Services we don't offer

Ashphalt services

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
3.8
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-7 of 7 reviews

Michelle T.
09/2018
1.0
stamped concrete
  + -1 more
We customer service is great and tell the final check was cashed. After the sealing next day we noticed a whitespots and alerted the owner right away he said to wait a few days it may go away. The white spots did not go away, and he has still not fixed the problems or even come to look at it. Upon further inspection of the patio the work was shoddy the stamping is very uneven there are raised sharp edges between the stamping pattern. Very disappointed in the this owner
Description of Work: stamped concrete patio

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,200

Response from Concrete Pros LLC
We're very sorry to hear your dissatisfaction with our customer service, I'm not sure if you fully grasp how the negative review you have posted can affect a business. We have made several attempts to try and come to your home and correct any issues you may have. All we asked was for you guys to have the patio rinsed off so we had a clean surface to work with and ensure there would be no more issues, you husband said he was too busy and this would have to wait! We can provide you with pics of the txt messages exchanged. Upon another attempt to come correct whatever issues you thought you had with the patio, you decided to call us while having a domestic dispute and decided to get verbally abusive with us over the phone, we have been nothing short of professional and respectful all along. Upon a third attempt to come take care of any issues, this time speaking with your husband, we never got much further but continued to get lectured even while trying to be patient, we are concrete contractors not marriage counselors not punching bags, we have hundreds of very happy customers! We fully understand no matter what any company tries, it's nearly impossible to make every single customer happy however we still give it our best effort to try and do so. If I can remind you that after hearing from you how unmotivated your husband was and you pretty much took care of everything around the house, we went as far as bringing in a few yards of dirt to level out your yard and that was totally free of charge we just felt you could use a little help and we were happy to do so, all you guys needed to do is throw some grass seed down and you'd be mowing your grass by now. You decided to call back and express how you felt, not in a very nice way again. You felt it was not your responsibility to rinse the patio down because your 3 dogs had mud and dirt all over it, if you take a minute to think about this, it's almost like telling your lawn mowing service provider they need to come clean up after your dogs if they want to mow your lawn. Now let's get things straight as we do need a fair chance at representing our company as we are! The day we showed up to prep and pour your patio, you made it very clear you didn't really care much for what color or pattern you had since you never wanted a stamped concrete patio, you wanted a deck! These were your exact words! We came by today to inspect the patio and There's still dirt with weeds no grass, your husband continued to lecture and disrespect us in person, we remained professional and simply asked the patio be rinsed down and we'd be there the following day to take care of touching up the sealer which's all your patio really needs. Upon attempting to call and speak with you to still try and get your patio touched up, we got more nasty comments and lectures! It's clear there's a disagreement between your husband and yourself and we seem to be caught in the Middle of it. We are fully prepared and ready to come touch up your patio as soon as you guys allow us to but we are done with the abuse. Feel free to contact us and let us know when we can come and touch things up.

Ryan C.
10/2017
5.0
concrete repair
  + -1 more
This experience was the best one we have ever had. First of all the team came out and designed a brand new patio that we wanted. They listened to what we would like and then provided suggestions to guide us during the process. There was never any "sales pitch" or push to add or delete anything from the plans. They were on-time as stated on the contract. The work that they did was AMAZING! The crew was professional and presented no issues at all. As the project progressed, we were kept updated and informed as to how they were doing and what we could do (staying off while setting or drying). There was never a time during this project that we felt frustrated or out of the loop. The job finished ahead of schedule and we couldn't be happier with our new stamped concrete patio and landscaping. I have since recommended this company to 3 of my close friends who are also looking for patios. Thank you to this team for making a very stressful situation for homeowners and complete breeze!!!!!!!!!!!! The pic is my 2 year old loving his new patio.
Description of Work: My wife and I needed a new patio and landscaping done. Most companies we looked at did either one or the other (patio or landscaping), but this company did it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jenny B.
08/2017
5.0
concrete repair
  + -1 more
Chris and Jesus were a pleasure to work with. Jesus has a great eye for design. I described what i wanted and he made it a reality. We had some issues with the township and Jesus handled them professionally. They showed up when they said they would, always promptly returned calls and texts and cleaned up the yard perfectly when they were done. I coulnt be happier with my new patio!
Description of Work: We needed a stamped concrete patio at our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Concrete Pros LLC
Thank You [Member Name Removed]! We are glad you love your new Patio! From The Concrete Pros Family we are glad you choose us to make your outdoor space! May you have many wonderful years of entertaining friends and family! Regards, Chris & Jesus and the Crew

Russ W.
08/2017
3.0
concrete repair
  + -1 more
Steps were not filled in properly, patio was sealed even though it was not properly power washed completely, leaving white streaks and stains throughout the patio. Was told 2 weeks ago that they would be back out to look at it, no word back from them. Have talked to others in the sub, most have had problems with this company. I will not recommend them to anyone
Description of Work: Had a 23 by 23 exposed aggregate patio poured.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$7,000

Carol M.
06/2017
4.0
stamped concrete
  + -1 more
The quote process was fine, everything was great except the price. We didn't know what we was walking into. Out of all the companies we had, everybody remarked that what we originally wanted to do was just replace the sidewalk or a walkway to our front door was too small of a job to do. That is why we kept adding things and adding things to make it a worth while job, but nobody wanted to touch just the walkway, which is really the only thing we wanted to do. I get it, they don't want to be hauling out a ton of equipment and dedicate a crew of guys for a small job but nobody wanted to do a small job. That is the only negative thing. I was shocked at the price. It was good. It was timely, they didn't just look at the job and write numbers down. They measured and did some calculations. It was okay. Everybody responded fairly quickly. I would probably use them again.
Description of Work: I received a quote to replace the small patio and sidewalks. They were going to tear out the existing sidewalk, replace with stamped concrete.They were going to tear out the concrete small patio replace with stamped concrete.They were going to do a little, tiny border wall around landscaping, you know like a raised landscaping bed retainer wall and stamped concrete. Then do a couple of other walkways and stamped concrete.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Bonnie B.
06/2017
5.0
concrete repair
  + -1 more
They provided a quote the same day I called. and scheduled the work about six weeks out. I was then contacted over 2 weeks prior to the target install date and they were able to come out the next day to pour the concrete. I gave them creative license and ended up with a beautiful patio with rounded sides. Included in the price was a fire pit and step. The size quoted was for a 16x24 size patio.
Description of Work: Stamped concrete patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Concrete Pros LLC
[Member Name Removed], Thank you for choosing Concrete Pros LLC. It was a pleasure to put your patio space together! Looks great especially the fire pit! Enjoy many years of outdoor fun on your Patio! Thanks Again! Chris & Jesus

Barbara W.
08/2016
5.0
concrete repair, patios
  + 0 more
march 2016
Description of Work: removed old cement and installed 500sq foot stamped patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

    Contact information

    14943 Jacobs Drive, Warren, MI 48088

    http://www.mystampedconcretepatio.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Concrete Pouring and Repair,
    Decorative Concrete,
    Patios,
    Cooking Classes,
    Deck Maintenance,
    Decks and Porches

    FAQ

    Concrete Pros LLC is currently rated 4 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Concrete Pros LLC accepts the following forms of payment: Check
    Yes, Concrete Pros LLC offers free project estimates.
    No, Concrete Pros LLC does not offer eco-friendly accreditations.
    No, Concrete Pros LLC does not offer a senior discount.
    No, Concrete Pros LLC does not offer emergency services.
    No, Concrete Pros LLC does not offer warranties.
    Concrete Pros LLC offers the following services: Concrete services
    Ashphalt services

    Contact information

    14943 Jacobs Drive, Warren, MI 48088

    http://www.mystampedconcretepatio.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM