This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We offer a variety of painting services. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!
We hired Clean Cut Painting for a $20K job based on their quick quote and no deposit. While work started fast, the experience went downhill. There were surprise charges, and key items like door handles and outlet covers were removed but never reinstalled. Paint was left on floors, tile, and even on our carpet. When I brought up the carpet damage, Matt said, ?It needed to be replaced anyway??even though we had told him it wouldn?t be. Wall hardware and mirrors were removed with permission, but instead of being reinstalled, everything was tossed in the garage and mixed with trash. On the final Saturday, Matt worked briefly and left his crew to finish. I watched them rush cleanup the moment he left, leaving a mess. I later told Matt he should?ve told his crew he?d be back to inspect?it might?ve led to a better outcome. While I appreciated the fast start and no deposit, the lack of professionalism, poor finish, and dismissive responses mean I wouldn?t hire them again.
Description of Work: Painted kitchen cabinets and all the balls and pretty much the entire house.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$19,600
Response from Clean Cut Painting
I'm sorry that you feel as though your interaction with us was less than amazing. I would however like to point out a few key things in response. All of the work we did on your project (including all add-ons, which were offered and in no way required) was discussed beforehand. The door handles and outlet covers you told us you intended to replace and we removed your old handles and plate covers in effort to make the finish on the doors and walls uniform and your time installing the new handles less stressful. We notified you before we removed them and you agreed that you would like them removed. The paint on the floors was present previous to us starting your project, even though, when we cleaned your floors we also cleaned up all of the old painters drips and spray. As i mentioned to you in multiple emails/text messages that we never received correspondence on, I was, and still am, more than willing to come take a look at the paint in question and if in fact it is from our team i would have no problem having the carpets cleaned. When you first brought up paint in the carpet i truthfully thought you were referring to paint from the previous painters, which again we discussed in length, and i offered you advice on how to clean the carpets to possibly save them, I did say that the carpets were at a point where they were better off being replaced, that much is true, unfortunately, that conversation has been taken completely out of context. At the end of it all, I did everything I could to make your experience with us as amazing as all of our 100s of other customers. We never received any responses to our texts/emails/phone calls which created a scenario that neither of us were completely happy with.
Mike S.
03/2024
5.0
interior painters
+ -1 more
They showed up on time each day and completed the job in the estimated 3 day time frame. They were polite and respectful of my property, even assisted in moving some furniture I needed help moving for them to complete their work. Overall a great experience and I would absolutely recommend them to friends and family!
Description of Work: Painting - Interior
Rating Category
Rating out of 5
Yes, I recommend this pro
Nicole L.
03/2024
5.0
house painters, interior painters
+ 0 more
Matt(owner) came to look at my home for some exterior/interior painting that I needed done. He was very professional and helpful throughout the whole consultation. We hired the company, and the workers were punctual, reliable, very hard-working, and did an amazing job! It's perfect! Would definitely hire them again 😊
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Service Categories
Interior Painting,
Exterior Painting
FAQ
Clean Cut Painting is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Clean Cut Painting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa