Home Depot - Commerce Twp

Hardware & Home Improvement Stores, Flooring Sales and Installation, Carpet Sales and Installation,


Services we offer

Appliance repair - large, carpet sales, installation and repair, countertops, flooring, hardware, home improvement stores & water heaters.

Reviews

4.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
31%
3
15%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
3.9
responsiveness
4.0
punctuality
4.1
Showing 1-13 of 13 reviews

Anthony M.
08/2021
1.0
delivery service, appliance sales
  + 0 more
Do not buy appliances from here if they are still using Forward Final Mile as their delivery service. I lost three days of work and numerous hours dealing with their delivery company. That delivery service is unprofessional and disorganized.
Description of Work: Appliances

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Rose T.
09/2015
4.0
doors
  + -1 more
We had them to come out and do all the measurements for the doors, but when they placed the order they did not order one particular door.
Description of Work: I used Home Depot in Commerce Township for doors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

George N.
05/2015
4.0
home improvement stores
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Theresa P.
09/2014
1.0
flooring contractor
  + -1 more
Worst experience ever. 1. Requested later afternoon appointment. Person to call 1 hour before arrival. 10:07am, received call that installer was 30 minutes away. So, not only was my request for afternoon time ignored, they scheduled me for morning, they did not bother calling me an hour in advance so I could come home from work. Obviously my time is less valuable that the plumber., or at least according to Home Depot and the contractor. 2. Installer came in my house and before he started work, raised the price 30% because he "had to bring things up to code." What crap! Changing a vent that is a pipe with a few screws - 5 minutes? - increased my price by 30%?!? I told the person to leave. 3. Installer had my water heater in his truck but would not leave it in my garage unless I paid $45. The water heater I bought online from Home Depot, already paid for it. So, this installer wasted his time returning my water heater to the store - drove there, unloaded, stood in line, returned my water heater - rather than leaving it at my house. It cost the company twice as much in labor to return it, rather than leaving it. Way to go! I went and brought it back home. The other people in line and the cashiers laughed when I told them what happened with the Home Depot contractor. 4. The quote for my water heater from the HOME DEPOT contractor was more than the retail price from HOME DEPOT. Good thing I checked online for the price! The person who gave me the quote was "unaware" of the current price. Really - I'm supposed to believe that? I bought it for 10% less than the contractor? Not sure I believe it. The story doesn't end here. After I asked the installer to leave, I received a call from the same company - they let me know an installer was about 30 minutes from my house. What a joke. Needless to say, I asked the person not to send a SECOND installer! 5. I called Delta to share my experience. No surprise, the person I spoke with the day before was "on the phone" but her co-worker would have her call me "just as soon as she is off the phone." An hour later, it was obvious she was not going to call. 6. I called Home Depot customer service. The rep put me on hold twice, spoke with the contractor and pretty much said I was wrong. What? I can't tell time or calculate a 30% increase in price? I assured the person I was not mistaken about anything. The Home Depot solution for the situation - they wanted to send the same installer back to my house - the disorganized, dishonest, and obviously poor with customer satisfaction contractor!?! Do yourself a favor - find any other plumber.
Description of Work: Home Depot contractor -Delta Plumbing(?) Contracted for water heater install

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$800

Deborah C.
04/2012
3.0
flooring contractor
  + -1 more
The experience was ok. I was disappointed, however, because the molding is already coming apart. I am going to have to call them to come back out to repair the molding.
Description of Work: They installed our floors

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,000

LINDA B.
02/2008
5.0
water heater repair, home improvement stores
  + 0 more
The job didn't take long and he answered all of my questions. I was happy with the work.
Description of Work: They installed a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MICHAEL A.
10/2006
3.0
home improvement stores
  + -1 more
I needed some brass screws. I got them home but most of them bent while I was trying to use them. I ended up going to Lowes to get other screws.
Description of Work: I purchased some hardware.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$7

LINDA B.
10/2006
5.0
countertops
  + -1 more
It was an excellent experience. Everything was delivered exactly to specifications, and the installation crew did an excellent job and cleaned up thoroughly after themselves.
Description of Work: I purchased countertops for kitchen and used their installation crew. In addition to normal countertop space, I had two pieces specially designed. They fabricated these exactly to my specifications.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

03/2006
4.0
flooring contractor
  + -1 more
THIS WAS DONE EFFICIENTLY AND PROFESSIONALLY. WE DIDN'T HAVE ANY PROBLEMS WITH THE COMPANY OR THE INSTALLING OF THE FLOOR. THEY CLEANED UP NICELY AFTER THEMSELVES TOO.
Description of Work: THIS COMPANY INSTALLED A LAMINATE FLOOR IN OUR HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

DONNA V.
03/2006
5.0
carpet installation
  + -1 more
I WAS VERY PLEASED WITH THIS COMPANY. THEY WERE GREAT TO WORK WITH. THEY SHOWED UP ON TIME AND FINISHED THE WORK ON TIME. THE PRICE WAS EXACTLY WHAT THEY SAID IT WOULD BE.
Description of Work: THEY PUT NEW CARPET IN THE UPSTAIRS AND DOWNSTAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

03/2006
4.0
carpet installation
  + -1 more
I LIKED THE LARGE SELECTION OF CARPETS THEY HAD FOR ME TO CHOSE FROM. THE ONLY PROBLEM WAS THAT I WOULD PREFER ENGLISH-SPEAKING LABORERS, SO I COULD COMMUNICATE WITH THEM. EVERYTHING ELSE WENT GREAT.
Description of Work: THEY INSTALLED NEW CARPET IN THREE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

03/2006
5.0
carpet installation, home improvement stores
  + 0 more
THEY FULFILLED THE AGREEMENT WE HAD TO MY FULLEST EXPECTATIONS. THEY SHOWED UP ON TIME AND GOT RIGHT TO WORK. I AM VERY HAPPY WITH THE CARPET THEY PROVIDED FOR ME. THEY WERE VERY POLITE AND COURTEOUS.
Description of Work: THEY CARPETED THE LIVING ROOM AND HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

03/2006
5.0
appliance repair
  + -1 more
THE REPAIR PERSON CAME RIGHT ON SCHEDULE AND HE GOT RIGHT TO WORK. I THINK THAT THE PRICE THAT THEY CHARGED ME WAS REASONABLE. THE REPAIR PERSON GOT EVERYTHING FIXED QUICKLY. IT IS WORKING FINE NOW, SO I THINK THEY DID A GOOD JOB.
Description of Work: I HAD MY NEW REFRIGERATOR FIXED. IT WOULD NOT LET THE ICE GO INTO THE AUTOMATIC ICE MAKER. THEY JUST HAD TO SWITCH A LITTLE PART.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    355 Haggerty Hwy, Walled Lake, MI 48390

    www.homedepot.com/StoreFinder/index.jsp#zip=48390

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Doors,
    Appliance Sales and Installation,
    Delivery Service,
    Water Heaters,
    Countertops and Backsplashes,
    Appliance Repair

    FAQ

    Home Depot - Commerce Twp is currently rated 4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot - Commerce Twp does not offer free project estimates.
    No, Home Depot - Commerce Twp does not offer eco-friendly accreditations.
    No, Home Depot - Commerce Twp does not offer a senior discount.
    No, Home Depot - Commerce Twp does not offer emergency services.
    No, Home Depot - Commerce Twp does not offer warranties.
    Home Depot - Commerce Twp offers the following services: Appliance repair - large, carpet sales, installation and repair, countertops, flooring, hardware, home improvement stores & water heaters.

    Contact information

    355 Haggerty Hwy, Walled Lake, MI 48390

    www.homedepot.com/StoreFinder/index.jsp#zip=48390

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM