The repairman was supposed to be here between 9-11 am. No one showed up. Called the company and got the voicemail every time. Now I’m trying to get other companies to fix it. No response from Michigan Doors.
Description of Work: Garage door was inoperative.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Patricia O.
07/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: They installed a garage door opener. It went well. I got a quick response to my service call. They were very efficient in their installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
kathleen P.
01/2015
4.0
garage doors
+ -1 more
unknown
Description of Work: Set up a time to replace garage door opener. They called that day to let us know that due to weather problems it would be delayed one day. | |Never called us back the next day, and we left messages. Didn't hear back so we called them again the following day. No real explanation although they did give us a small discount. | |Have used them in the past, and this isn't typical for them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$400
John H.
07/2014
5.0
garage doors
+ -1 more
Called their office at 3:20 PM and had to leave message on answering machine. Received call back at 4:22. Set up appointment for work between 11 AM and 1 PM the next day. On the scheduled day the technician and his helper arrived at 11:20, checked out the broken spring and the rest of the door parts. They found a cracked hinge I didn't see. They promptly went to work. One spring was broken, but both were replaced. 1 broken and 1 cracked hinge were replaced. The door was tested. The door opener was adjusted. All work completed within an hour. I thought the price was very reasonable. Michigan Door will be the first company I call next time I need any garage door service.
Description of Work: Replaced torsion springs and 2 hinges on overhead metal garage door. Adjusted opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Shawn W.
03/2014
5.0
garage doors
+ -1 more
Excellent customer service. Prompt and efficient. Technician was very personable and provided good information on maintenance. Would recommend. Even used 100 off coupon.
Description of Work: Installed Garage Door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
EP E.
02/2014
5.0
garage doors
+ -1 more
Flat rate charge given over phone as well as that there would be no service charge. We were very satisfied with repaired door.
Description of Work: Overhead garage door spring broke. They replaced the spring.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jean-Ann W.
08/2013
5.0
garage doors
+ -1 more
They were able to come out on an emergency call and help us out because my daughter ran into the garage door.
Description of Work: Michigan Door did a garage door repair for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Cristina P.
03/2013
5.0
garage doors
+ -1 more
They fixed our gargae door and did a nice job. They responded quickly
Description of Work: We called Michigan Door to fix our garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Antonio P.
01/2013
1.0
garage doors
+ -1 more
Called early on Wednesday morning hoping for a same day repair but I was told the soonest they could come out was Thursday afternoon or Friday morning. So I scheduled an AM appointment for Friday morning. I took the day off on Friday and then I recieved a call about 11 am on Friday informing me that the repair person was ill and would not be able to make it. So I rescheduled for Saturday AM. At 10 am Saturday no one showed up yet so I called the office. I was told that someone would be there shortly. At noon it was still a no-show so I called the office again and the office had now closed for the day. At 1:30 still no one showed so I called another service and the door was repaired within 3 hours.
Description of Work: Broken garage door spring
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Brad F.
12/2012
5.0
garage doors
+ -1 more
unknown
Description of Work: Did a good job came out promptly and cost was as estimated. Would recommend them to others.
Rating Category
Rating out of 5
Yes, I recommend this pro
Barbara J.
12/2012
5.0
garage doors
+ -1 more
They found out that the garage door motor was bad so they replaced it for no charge and they waived the service charge because they had missed a previous appointment. We have been a customer of their's for years.
Description of Work: replaced motor for garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
John T.
10/2012
5.0
garage doors
+ -1 more
Scott, from Michigan Door, arrived as promised and identified the motor as the cause of the problem. He did not try to push us to purchase a new opener. Instead, he identified the availability of a warranty on our original opener system that would save us the cost of the replacement parts. He was able to obtain the replacement kit from the distributor, and, on a second visit to our home on the same day, install the replacement opener. Our only costs were for the original visit and a $35 cost for the second visit. The replacement opener works very well, and is much quieter than the original opener ever was. We are very happy with the results, and would definitely choose Michigan Door again.
Description of Work: Our Garage door opener stopped working. After replacing several components, without success, we decided to call the company that originally installed the door and opener. That company would not come out to service the opener; they only wanted to sell us a new opener. Instead, we researched Garage Door professionals, and called Michigan Door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Melanie M.
09/2012
3.0
garage doors
+ -1 more
They were nice over the phone. Not proactive. Just nice
Description of Work: Did not end up using this company at all. Went with a competitor
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0
Cristina P.
02/2012
5.0
garage doors
+ -1 more
See above! Great experience. Use Michigan Door and you'll smile like us.
Description of Work: We backed into one of the garage doors, going out. Thought we would need a NEW door! Scott worked very hard to get the old door repaired and in-line etc. Michigan door was here when they said and tried to accommodate us a good deal. Every thing was up front. They really knew how to do it right. We are so thankful that we called them FIRST!! Very safe and happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Beverly F.
10/2011
5.0
garage doors
+ -1 more
I obtained a quote over the phone. Made an appointment for next day. They were running a little late and called to say they would arrive in thirty minutes. They arrived in about twenty minutes and had the new door installed in about an hour. This included the clean up and hauling the old door away. I had gotten three other quotes from other providers and they ran anywhere form $1400 to $650. The higest quote,I was told, included replacement of all hardware and tracks. I mentioned this to the guys from Michigan Door and they told their quote also included replacing old hardware and tracks for the $700's. I was very satisfied with both the cost and especially the installers professionalism.
Description of Work: replaced old garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kevin G.
08/2011
5.0
garage doors
+ -1 more
Michigan Door installed a new 16' sectional garage door in less than 3 hours. This included removing the original door and related hardware and taking it to refuse/recycling location. We purchased a well built, appealing and easy to operate garage door that was installed without flaws and with professionalism, all for $670. We would definitely recommend Michigan Door to Family, friends and neighbors.
Description of Work: Michigan Door installed a new 16' sectional garage door after removing and discarding the original door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
CHRISTINE M.
09/2010
5.0
home remodeling, doors
+ 0 more
This company showed up on time, completed the work in a timely manner, and performed an excellent job.
Description of Work: This company installed a custom bathroom door, frame and molding.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ROBERT O.
06/2010
5.0
garage doors, doors
+ 0 more
They came promptly and they did a good job. They recommended a heavy duty roller and spring. They call ahead before they come. They did the initial installation of the garage door so we do call them for any services. We have had them do the front screen door and we have been pleased with all of the work they have done.
Description of Work: The spring and the cable broke in the evening on the garage door and they came the very next day before noon and they would have come earlier if they needed to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Laurie B.
05/2010
5.0
doors
+ -1 more
Professional. Good quality. Arrived on time and clean up when job was completed.
Description of Work: New exterior door and install
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JAMES Z.
08/2009
5.0
garage doors
+ -1 more
They were responsive. The guy had the job done in about 1/5 of the time it would have taken me. Without the right tools, it was just easier to have him do it.
Description of Work: Michigan Door replaced the drive cable of my garage door opener and adjusted the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENNIS K.
05/2007
5.0
garage doors
+ -1 more
Went fine. Scheduled on-time, crew arrived on-time and installed within expectation (about 3.5 hours).
Description of Work: 1 single and 1 2-car garage Taylor insulated doors and garage door openers, keypad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
KEN S.
10/2006
4.0
garage doors
+ -1 more
Work started right on time. It took a bit longer than expected and the workers were a bit ''rough'' to say the least. However, when it was all said and done, the door looked and operated wonderfully.
Description of Work: They did removal of an old door, new frame & door installation with opener, setup, etc. They did a complete garage door replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
03/2006
4.0
garage doors
+ -1 more
IT WAS GENERALLY GOOD AND I WAS PLEASED. THEY ARE RELIABLE AND JUST AVERAGE. I REALLY DON'T HAVE ANYONE TO COMPARE THEM TO. THEY DID THE WORK THEY WERE HIRED TO DO.
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Kitchen and Bath Remodeling
FAQ
Michigan Door is currently rated 4.8 overall out of 5.
No, Michigan Door does not offer free project estimates.
No, Michigan Door does not offer eco-friendly accreditations.
No, Michigan Door does not offer a senior discount.
No, Michigan Door does not offer emergency services.
Yes, Michigan Door offers warranties.
Michigan Door offers the following services: Residential. Commercial. Industrial garage doors and electric operators.