About us
Here at HRCS Cleaning, we are passionate about helping people to have more time for what is important to them, such as family, business, or just relaxing after a long day of working and fighting through rush hour traffic. We provide cleaning services to relieve our clients of the burden of wearing multiple hats so that they can spend their time in more valuable ways. If you are like most people, you are pulled in many directions and we want to help lift some of the weight off of your shoulders. If you could be open-minded enough to try a cleaning service that cares, that is passionate about helping others, and that will listen to you and clean to your liking, then we are the service for you!
Business highlights
8 years of experience
Services we offer
Cleaning Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.416 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 6% |
Filter reviews by service
Showing 1-16 of 16 reviews
Jihyun M.
Mar 2022
Very supportive and service was very satisfied.
Jason
Sep 2021
Cleaned after themselves, responsive and attentive.
Joan G.
Jul 2021
Janitorial Service
Very thorough cleaning and willing to fo what you ask of them
John K.
Jun 2021
Janitorial Service
Very professional special attention to detail
Heather S.
Jun 2019
They were very professional and thorough, the service was amazing and I loved their work. I have to say that this company has customer service like no other and I will be using them again.
Teresa M.
Dec 2018
I recommend this cleaning company, we have had trouble finding a good cleaning company. These guys didn't miss a spot, I am so happy that I gave them a try, I am very satisfied with how thoroughly they cleaned my home, and I will be using them again. I was also very surprised that they used all natural products and it wasn't an extra charge for me.
Andrew J.
Dec 2018
They were life a saver I called they showed up on time they did a great job especially in my shower it had been neglected they got it look beautiful again thanks again HRCS.
Lenore D.
Nov 2018
This company was very professional, and flexible with my schedule changes. They did an excellent job, I would certainly recommend them to my friends and family.
Response from HRCS
"Thank you Lenore, I am happy that we were able to accommodate your needs and that you were satisfied with our work! We look forward to working with you again."
Makya B.
Nov 2018
HRCS did an amazing job deep cleaning my home I would definitely recommend this company!
Miriam R.
Nov 2018
I hired HRCS to clean my mothers home. The owner Monique reached out to me immediately (which I greatly appreciated) and scheduled an appointment to come see the home before she cleaned it. She called me 30 minutes prior to the appointment and informed me that she did not realize how far away the home was from where she was. She asked if she could come another day or come late or that we could just schedule a cleaning for that following Sunday. I opted with just scheduling. She showed up and stayed for about 1.5 hours despite telling me that she would be there for 3 to 4 hours. She told my mother that she would return that following Tuesday at 10am. My mother waited until 10:30, no one showed up. She called Monique and she said she was stuck in traffic and would be there in 20 minutes. My mom called again at 11:20, no answer, 11:40 no answer. I called at 12:00, no answer. My mom paid her $100.00 for 1.5 hours of work. I am very disappointed. It's two days before Thanksgiving and my mom is hosting. This was very unprofessional and I would not recommend this company. In fact I feel that a refund is due.
Response from HRCS
"Hi Miriam, I appreciate your feedback and apologize that my employees refused to clean your mother's home and never showed up, I never said that I was on my way. Due to the condition of the home, my team refused completely the job that day due to fecal matter and severe cobwebs on the wall. The $100.00 that your mother paid was for the time that it took to remove mold and feces in the bathroom only. We did not charge for all of the cobwebs that we removed in the dining room or heavy grease in the kitchen. A refund will not be given due to the hazard of the job."
John S.
Nov 2018
Very friendly on the phone and in person. Arrived on time and they were available with only one day notice. Called me to ask if they should close the garage and the door was locked when I got home. My house was a disaster with new floor construction dust everywhere. They were able to eliminate the dust from all the nooks and grannies. Great job. I will recommend to my friends if the need comes up and I would hire them back when my need arises.
Response from HRCS
"Thank you John, it was such a pleasure speaking with you as well, I am happy that you are happy with the services that you received. Looking forward to working with you again in the future."
Teresa G.
Nov 2018
They did a Nice job for the most part. 1/2 bathroom on main floot was not cleaned. They put oil on my cabinets, which sounded nice, but when my husband came home the cabinets were dripping with oil. Its like it wasnt rubbed in; im not sure. However for the most part it was a nice job. Ill give them another try.
Response from HRCS
"Hi Teresa, as we spoke the other day, I am sorry about the oil and bathroom issue, my cleaner stated that it was wiped in, but he did not wait the 20 minutes before drying it which is probably why it was still dripping, we have discounted your next cleaning to make things right moving forward. I hope that you have a better experience with the complimentary lemon oil next month."
Anita M.
Nov 2018
UPDATE: Monique contacted me shortly after review and offered to come back to rework what I was upset about or refund a portion of the fee. She immediately acted on our preference. This was very respectable and excellent customer service.
Response from HRCS
"Sorry that you did not have a good experience, we did vacuum out and wipe down the cabinets in the kitchen and the bathrooms, my cleaner did mention that the large bathroom on the main floor may have been overlooked, we removed cobwebs from many corners in the home, we washed some walls, vacuumed and mopped all of the floors, we did clean out and remove a lot of things as well as hair out of the refrigerator and freezer so they were cleaned out. In the upstairs laundry room and bathroom, we spent a significant amount of time removing mold and lint that was very stubborn. We are willing to refund a portion of your money or come back for free."
Marcus M.
Oct 2018
This company was really fast and efficient. We had our carpet cleaned and every single spot is gone.
Maurisha R.
Oct 2018
I definitely plan on using this company again in the future. My expectations were exceeded. They were able to bring the carpet in a high traffic area in our home back to life. I can't stop thinking about how much money we DON'T have to spend to replace the carpet!
Angelique W.
Aug 2018
Janitorial Service
Janitorial Services for our business: so very professional.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HRCS is currently rated 4.4 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
HRCS accepts the following forms of payment: CreditCard
Yes, HRCS offers free project estimates.
No, HRCS does not offer eco-friendly accreditations.
No, HRCS does not offer a senior discount.
No, HRCS does not offer emergency services.
No, HRCS does not offer warranties.