They lied me the date they supposed to come. No phone calls no one showed up. I called back they hear my name then hang up. Never answer my phone. Waste my whole day waiting. If you can't do it just let me know at beginning. Pretend to hold a appointment lie to your customers.
Description of Work: Install garage door opener
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$127
Michael B.
10/2015
1.0
doors
 + -1 more
Details above...were not able to get the company to our home for a quote.
Description of Work: I tried on 4 separate occasions to get Birmingham Doors to our home for a quote. Jill continually stated that she was trying to get to us....last straw was almost a month later when she sent an email stating they "hadn't forgotten us and would call at 11:00 that day".....at 5pm, still no return call. This company clearly is understaffed or improperly managed. As a realtor in Birmingham, sadly I will not refer a local company that lacks in customer service....
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ada D.
09/2014
5.0
doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gayle B.
07/2014
3.0
doors
 + -1 more
They do quality work, but they take forever to get the work completed. The specific person who is refinishing my door hasn't returned my calls. They have had my door for a month now.
Description of Work: They are re-finishing a door for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
Joan W.
07/2012
1.0
garage doors
 + -1 more
Very poor experience. The Company actually lied to me several times about Installation dates. When I actually called the Door Manufacturer directly to find out what the hold up was with my door, I was told it was never even ordered yet!
Description of Work: Very unresponsive. Had to call to get quote, call to find out how to give them a deposit, call, call and call to get an installation schedule. Finally, I just cancelled my order and went to another company! VERY Unprofessional!
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
MARK S.
12/2010
5.0
garage doors
 + -1 more
Great. No issues. The temporary clamp worked fine up to the time of the replacement with a new spring.
Description of Work: Garage door spring broke. They came out and put a temporary clamp on the broken spring that allowed the door to work until they could get a new spring. They came back a couple of days later and replaced the broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
LEWIS B.
11/2009
5.0
garage doors
 + -1 more
Work completed on time in a workman like fashion on 10/23/2001. Replaced the bottom door seal and vinyl trim. Work completed in workman like fashion and timely fashion on 1/29/2004. Replaced failed gear n/c warranty.
Description of Work: Removed failed unit and installed new replacement.
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*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Birmingham Door Co is currently rated 4 overall out of 5.
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Birmingham Door Co accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Birmingham Door Co offers free project estimates.
No, Birmingham Door Co does not offer eco-friendly accreditations.
No, Birmingham Door Co does not offer a senior discount.
No, Birmingham Door Co does not offer emergency services.
No, Birmingham Door Co does not offer warranties.
Birmingham Door Co offers the following services: Doors & parts.