Precision Plumbing and Heating Systems Inc

"Thank you for taking time out of your busy schedule to offer such kind words about our team and our products. We strive to have happy customers for life and it's great to hear feedback that reassures us that our daily objective is being met. There is no greater reward than a happy customer! We love serving this great community and look forward to taking care of terrific customers like you for many years to come. Thank you again for choosing Precision!"

"We appreciate you taking the time to complete the review of the recent service call to your home. Here at Precision Plumbing and Heating we take a tremendous amount of pride in offering the best service possible and comments like your can only help us better achieve those standards. We are very sorry about the experience you had. Sewer smells can sometimes be a challenging call to solve, but we agree there are several different ways to handle the overall experience better. I apologize on behalf of our entire team that the problem was not resolved and we'd very much like the opportunity to take care of it for you. It is our number one priority to make sure every customer is taken care of and that they have a positive experience with us. Thank you again for taking the time to submit the review and hopefully we are given a second chance to resolve the problem for you. Sincerely, Jeff Manker Service Manager Precision Plumbing and Heating Systems"

"We are terribly sorry that after multiple visits at no charge you feel that we deserve an overall "C" rating. Since we haven't been to your home in 3 years we are unsure of how we might rectify the situation, however, our service manager will be contacting you to discuss your concerns. We have highly trained NATE certified technicians who are extremely professional and well educated about the industry systems that they install and service. So this comes as a big surprise and is certainly something that we don't take lightly. We hope that you can spare a few minutes of your time so that we can discuss the situation in order to better serve our customers in the future."

"Thank you for taking time to post these kind remarks about our services. We make it our standard to truly operate with a high level of integrity always giving thought to our neighbors best interest. We look forward to serving your heating, cooling, or plumbing needs as they arrive in the future and until then we wish you a great 2013! Thanks again from your dedicated team at Precision."

"Thank you for your kind words about our services! We strive to take care of every customer as if you are family and we look forward to a long relationship with you in the future. We are here for all your plumbing, heating, and cooling needs 24/7, and we'll get there as quickly as possible! Thanks again and we wish you a wonderful upcoming year!"

"Thank you for taking time out to post such kind words about our services! We appreciate every customer and make it our goal to look out for your best interest. We strive to serve each customer with excellence and we appreciate knowing that our goals are being met by our great team of service technicians! Thank you again and we look forward to taking care of any plumbing, heating, or cooling needs that might arise in the future. Thank you again from your dedicated team at Precision!"

"Thank you very much for your kind words! You are a valued customer and we appreciate you choosing us and we look forward to taking care of any future needs that might arise. Thanks again!"

"At Precision Plumbing and Heating we take great pride in making sure that our installations meet all manufacturer's specifications and code requirements. We also pride ourselves in standing behind the work that we do. In this case we strongly feel we followed the installation guidelines that were in place in 2007. Since the industry is always evolving we do pick up on recommendations that are later suggested by the manufacturer. With a regular maintenance schedule the unit would have been cleaned of the debris and the issue would’ve been solved years before it caused a problem. The one variable that has to be considered is the environment in which the system was installed. Every home has different levels of Insulation and infiltration of air that can have a negative impact on equipment. We greatly value our customers and strive to make sure everyone is 100% satisfied with our work. We are continuously educating our team in how we can improve our quality of installations and appreciate you bringing this to our attention. As you are aware of our previous no charge visits, we have proven how important it is for us to stand behind our installations and to show each customer how much we value their decision to choose Precision. We would be more than happy to discuss this further with you over the phone and look forward to hearing from you at your earliest convenience. Thank you for your input."

"Thank you for choosing to call Precision to help you out! We are here because of great customers like you and we appreciate your kind words very much! We look forward to helping you out in the future with any plumbing, heating, or cooling need that might arise. Thanks again!"

"Thank you for your kind words and for choosing to call us to help you out once again! We appreciate you as a customer and look forward to serving you in the future with any plumbing, heating, or cooling needs that might arise. Thanks again!"

"Thank you for choosing Precision Plumbing & Heating to install this new system for you. We appreciate you choosing us and for also taking time to write these kind words about our company. We strive to offer the best service and installations possible and it's always great to hear from happy customers to reaffirm that we are hitting our goal! We look forward to serving you in the future! Thanks again!"