D&W Mechanical
About us
Free estimates. Financing available
Business highlights
Services we offer
Plumbing, air conditioning, boilers & solar-thermal heating., geothermal, heating, ventillation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 17% | ||
| 2% | ||
| 0% | ||
| 2% |
Plumber arrived on time, performed an evaluation of the situation, fixed the problem promptly and suggested a minor improvement to the system as designed. I have hired this company three times now and would do so again for any plumbing needs.
Of course with the leaking heat exchanger I needed to have it repaired (partially warranted by Carrier) or replace the furnace. I elected to get a new furnace with heat exchanger warranty applied to the cost. While I was disappointed that Dand W did not diagnose the root problem earlier, I do have to commend them on their response after the proper diagnoses in the midst of a frigid winter and the fact that we were scheduled to be away for a time period the following week. Both their sales rep. and installers were very courteous, efficient and accommodating to facilitate a completed installation of a new furnace before our departure the following week. I do feel that they should have discovered the problem with the original furnace earlier since the symptoms remained the same after the repair visits.
.I haven't seen the bill yet, but I was paying for a truck roll + his time. Based on my estimation of the cost, it was certainly worth it to have a professional out to cut and cap the pipe as well as correctly set a couple toilets on a finicky floor. I appreciate that Matt was willing to work with me on what I wanted to have done and didn't prescribe what he was going to do. I'd certainly hire D and W again the next time I come across something outside the boundaries of normal plumbing.
Kitchen sink backed up on a Sat. Provider came out within a few hours and spent at least 3 hours trying to figure out what was wrong with our plumbing. He worked continuously the entire time and finally found the clog on the way to the septic tank. Required extensive troubleshooting to locate the blockage.
Very professional and prompt.
Licensing
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