Bill Marsh Automotive Group

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The oil change part went alright, but they found other problems. The guy helping (taking my name, filling the washer fluid etc. seemed to be new on the job, and tried asking the guys in the service department about the problem he had found with my car- which had me very worried at this point. The service department guys seemed completely uninterested in helping the new guy-therefor-not helping me. If they had any type of customer service skills, in my opinion, they should have taken 5 seconds to let me know what they thought may be wrong, and what I should do. Who knows.....maybe they could have made additional sales, and offered to give me an estimate to fix whatever was wrong. I have since taken it to another mechanic. Too bad for you, Bill Marsh....you could have had my business, but your guys seemed uninterested.
On the plus side of Bill Marsh-I have bought four vehicles from price point, and had good luck with all of them, and the sales staff seems to be willing to help with any kind of and quot;service after the saleand quot;

Be careful of them and make sure you check their vehicles out to the max. They put them out there with a price on it that is low to attract you and to compete with Internet auto dealerships. I do not trust them at all and will never set foot in their lot again.

I took my vehicle in for a smoking issue. I needed to find out if it was going to blow up on me. They called me within a couple hours with an estimate and for some other issues they had found. At this point though they could not pinpoint a diffinet reason for the smoke. I gave the go ahead to have some of the other work completed. When I was picked up by their free shuttle service and taken to the shop they explained to me that they had cleaned everything off underneath and wanted to have me drive my truck for a week or two before they would say for sure where the smoke came from. The other work was complete and I drove away. A month later I asked the pit row also owned by Marsh to look at the leaking underneath and they said it all looked normal nothing out of the ordinary. No smoking since the initial service. No bugging to bring it in for unneeded issues either. I felt confident they had solved the problem and I haven't had any issues since.

They are the most honest people. I am satisfied with the services provided.

Service was performed promptly on all items. Transmission problem was found based upon driver's concern about "stiff" steering wheel. Heather searched Internet for price comparison on tires and found a lesser price to maintain Bill Marsch polciy of comparison pricing. She saved us over $120 on the set. Heather and all her colleagues we came into contact with were professional, friendly and concerned with getting the work done in a prompt and complete way. Thank you, Heather!!

The salesman was great. Down to earth, and treated us like friends. They did everything in thier power to get us the vehicle, and payment we were asking for. If they didn't have it, they went looking, and found it. We bought two trucks from them, and still have both. We had some very minor issues with the trucks that they made appointments to have fixed at no cost to us. The third vehicle we got was just an extra that we didn't even need. We were driving through the lot one afternoon, and saw it in the back parking lot. We fell in love with it, and they gave us a good price for being return customers. We still have that vehicle as well. All have low mileage, and have all been great cars. The website is great too, along with the internet sales woman Barbara W. She is very quick to get back with you, and answer all your questions. Please.....don't think that you have to go to Williams or Northpoint to get approved for a car. Do yourself a favor, and try Price Point first. They are great!