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I called 3 times to get estimate on bathroom remodel and was never called back. So I guess he is so busy he can't be bothered with new jobs. Very unprofessional.

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The entire job was handled over long distance calls back and forth.  Doug inserted this small job into his busy Holiday workload in order to help me get heat back into the cottage and prevent further water freezing.  He had to make several trips scope out the work and coordinator with another contractor to get the job done properly and by code.
His price at first seemed high but his explanation of the work and materials cost seemed reasonable.  I would love to find people that work for free, especially skilled and licensed people.
Very satisfied with whole project by Doug and his crew.

Doug was professional and thorough at every step in the process.  He worked methodically, efficiently, and cleanly.  If he had any questions regarding design choices which hadn't been expressly clarified, he contacted me to get clarification.  He had estimated my job would take 7-10 days and he delivered results within that time frame.  I would most definitely hire him for any other work in my home and I've actively recommended his services to friends who are in the market for remodeling work.

The complaint was resolved to my satisfaction. I will hire this company again in the future for a bathroom shower stall and a deck, and perhaps a bay window in the living room and kitchen within the coming year.

It went well. I would use them again in the future.

Doug never showed up or called.  I called him several times, but did not get an answer or a call back.  I took off work (I only get 3 personal business days a year) and waited all day for nothing.  I also had to reschedule our new refrigerator for a later date.  I scrambled by finding another carpenter to work on the cabinet, but they can't come for another week, and had to reschedule the pick up of the old refrigerator.  The reviews of Doug had been great so I thought it would be fine for him to help us out.  I was wrong.

It went ok , I was happy about it finally being done, he was on time and made good time on the job, I thought he was a bit pricey but it was good work , I hope to hire him again in the future.

Overall a positive experience.  The provider was responsive on the phone and timely with his appointment, estimate, and projected start date.  I was very pleased with the finished product.

Doug was the best !  He was very attentive to all details, kept the premises orderly and clean.  The quality of his work was amazing. All the work was completed on schedule. When the granite company came to install the countertops they commented on how easy everything went in because Doug's measurements and prep work were seamless and on the dot!  I would use him again with out a doubt.  Thank you Doug for a job well done!

I called for an estimate for home repairs due to water damage from a broken 2nd floor bath drain pipe which had flooded my home. My call was returned that same day with an appointment set up with the owner for the following afternoon. He was on time and extremely detail oriented which I loved. He took his time and explained everything to me in depth (which as a first time home owner of only 1 year is very helpful). I ended up hiring another contractor only because of time constraints and he could not start work on my home for at least a month. I needed to start work immediately due to a business trip. I am planning on hiring this company for up coming projects and highly recommend them.

He and a small crew did a beautiful job of installing a new countertop, sink, flooring, they did painting, upgraded electrical outlets, created a much safer rail for the basement steps, covered the steps in carpeting. And that was just July, 2012.
In Sept/Oct., 2012, he had a husband/wife crew paint my den, hall and livingroom.  Small repairs were necessary and done quickly and professionally. All jobs were completed on time, on budget and with NO MESS LEFT BEHIND.  Doug even contacted me to be sure I was happy with everything.
 I learned of Doug through word-of-mouth.  He is extremely knowledgeable, professional, and has many ideas to help you in reaching your goals for construction/remodeling/upgrading.  I have recommended Doug to friends and will continue to do so. 

Each job was done in a timely manner with availability of materials.

Described in first section.

We hired Doug Sauber to update and repair the c. 1950 modernist house we had just bought.  It was badly in need of updating and needed quite a bit of repairs.  Doug's quote was quite competitive, and given the large amount of work needed, we were also happy that he thought he could do all the work in three months.  Amazingly enough, he did.  Doug was friendly, professional, and incredibly hard working.  He had to deal with a lot of challenges, including a huge ice storm that left us without power for days, as well as his painter leaving in the middle of the job.  Despite all of these challenges, Doug got the job done on time, even though it often meant that he had to do the work himself, late into the night and on weekends.   Doug is also a true master craftsman woodworker.  We had some very difficult molding/trim work that needed to be done, given the fact that the modernist design of the house meant that it had a lot of rounded corners.  He painstakingly cut the trim into tiny pieces to fit the shoe-molding around the curves, with stunning results.  If you ever need fine woodworking done around your house, Doug is your man.    We feel so lucky to have found Doug Souber, he is a treasure.

I initially contacted Doug to provide an estimate for finishing my basement. I had other estimates done in addition to Doug's and all of the estimates were much higher than I had anticipated so the work was not done. Doug's estimate was comparable to the others that I had received. When Doug came to my house for the estimate he was very helpful in making suggestions along the way. Doug's suggestions included ideas that would not only improve the functionality of the space but would also save me money. I felt that Doug was very professional and was not looking to maximize his profits, he was truly interested in making the space work for me. Doug was very personable and easy to talk to. If I was to hire Doug for a long term project I feel that he would be very easy to work with. Unfortunately I was not able to have the basement completed at this time but will definitely contact Doug when the time comes.
While Doug was at my house I asked him for some suggestions about a crown molding project that I had given up on. Doug took the time to explain how to get out of the mess I had made and even offered to make time to complete the project for me. Doug took the time out of his schedule and spent a few hours finishing the job which included starting from scratch on the crown molding. Doug did a great job with the crown molding and my wife and I were very happy with the work he did. Doug completed this job for us at a very reasonable price. 
I am pretty picky about who I let in my house but I felt very comfortable allowing Doug into our home. Doug did the work while both my wife and I were at work which meant he was here at the house by himself. I had no worries about allowing him into our home...he even offered to let our dogs outside a few times while he was here. I would highly recommend Doug. He seems to be a creative individual who is very thorough in his work and does a high quality job.

I feel that the price they quoted was fair. My interaction with them has been very good so far. They have a meticulous attention to detail. They are small, but they are very good. It's actually just one man and his helper. They do excellent work. It does take them a while to get the job done, but you get what you pay for. I am pleased with them overall. Their personal attention to detail stands out.

Doug was very creative, knowledgeable, and professional. He came early and often left late. He even worked a couple of weekends. He is a meticulous craftsman, very detail oriented. Another nice thing was that he was also very meticulous about cleaning up each and every day. You'd have hardly known he was there working all day. His tile work was outstanding! His listening skills (as far as what we wanted) and creative imput were much appreciated also. Overall, I would say that the services he provided us far exceeded our expectations. It was also a real pleasure working with him.

He came out and never got back to me. He was professional and great when he was here, but he never got back to me. The customer service I had was great when he was here. He called me back right away when I first contacted them and he was on time when he came out.

It was excellent. He was done with it in the time frame he gave me and I did not have a single complaint. The estimate was right on and he worked very hard.