The Computer Guy

Eric was great, got computer working in due order. would absolutely use again. Very interesting local guy. We are glad to know him.

While the he was not able to fix the computer, he was very transparent about what was wrong and gave good advice as to why it would be a bad idea to spend more money to get the computer fixed a repair place. He offered to help with other computer issues in the future to make up for not being able to fix mine.

Great, very professional and communicated everything very well, work was done in a timely manner. Will use again for any future PC/laptop or networking needs and definitely will recommend to friends and family!

Excellent,

Roman explained what the issue was, and what it would take to repair. He said there were risks involved with this type of issue. I told him to do what he could. After dropping of the computer late Wednesday, it was ready to be picked up first thing Friday morning. I've been using the computer for a couple of days after the repair, and it seems to be running "good as new." He responded promptly to all communication and was pleasant to deal with.

Roman fixed it on the phone. He used remote access and fixed the computer quickly and effectively.

Everything was great! We had searched long and hard for a good IT company, having had multiple bad experiences in the past. Roman from The Computer Guy responded the same day to my enquiry, came out quickly to assess our problem, gave us a prompt estimate and a very thorough explanation as to what we needed and why, and had things installed within days. He explained things very thoroughly so we understood everything and his price was much more reasonable than our previous estimates. He has reached out to us multiple times the week following to make sure everything was working well. We will be hiring The Computer Guy to do all our IT maintenance from now on!

To my great relief, Roman was able to recover everything. He was prompt, courteous and professional. He picked up the broken PC, salvaged the files, returned it to me and transferred the data to my laptop. He also connected the laptop to the printer wirelessly and installed McAfee antivirus software. I couldn't be happier and would recommend his service without reservation.

As noted above, he got it up and running, and I found his work as good as I could have expected.

Excellent. Responds to requests and answers all questions. Very professional. I highly recommend them.

It went very well. I believe the person who did the remote in was the owner, Roman Golshpeyn. He systematically went through and dealt with the various issues that were of concern that prevented our computer from operating proficiently. We've now used his services twice. On the second occasion we wanted to make sure he had been paid. The whole process was done very professionally.

The work went well and The Computer Guy did his work efficiently and for a reasonable price.

Roman was extremely knowledgeable and fixed my computer on-line in a hurry. Got rid of virus and tunned up my unit. Runs faster than ever. Best computer service ever. Highly recommend!! Thanks

Roman was able to resolve my issue much earlier than expected and at a lower than expected fee because it was a remote fix ( just slightly higher than Best Buy but much less hassle!)

It couldn't have gone better. Roman was prompt, courteous, and very straight forward. Seeing as I'm experienced with system operations, albeit z/Series hardware and software, he advised me to reset the computer to its original state and do some trouble shooting. This turned out to be the best path, as I discovered the problem existed from the beginning. The computer was purchased as a re-furbished model. Updating the operating system corrected the problems and I was able to return the machine in good working order. Roman made himself available to answer questions after the fact, if needed. A true professional. I would not hesitate to seek Roman's service in the future.

Romand called ahead, was on time, friendly, patient and efficient. I recommended him to my sister and he sent one of his associates to take care of her issues, so she wouldn't have to wait. He was also very good.

Roman is everything that you want in a Computer Professional.

He is Punctual, Well Priced, and above all, He gets the Job Done "RIGHT" the first time.

He also installed an entire Home Office System for us and he is simply "The Best".

He is a Jewel.  Honest, and had the courtesy to actually Turn Around...while I typed my password, without my asking.

He is the Only person that I will call for my computer issues.

Roman and his team are fabulous to work with! The company goes above and beyond! They secured our computers and our network. Whenever we have an issue they are right out. We feel so incredibly fortunate that we found The Computer Guy! We highly recommend them and we look forward to working with them for years to come.

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Would only have Roman work on my computer items.  He was recommended by friends and we were extremely happy and impressed with his knowledge and professionalism.  He was timely and also followed up with us to make sure everything was working properly.  His rates are extremely reasonable.  We have been having problems with in home WIFI connectivity for two years.

We had three other consultants come out that wanted to sell us a "big" system and charge quite a bit of money for their work.  He asked questions beforehand to get a handle on our problems and see what equipment we had.  Upon arrival he assessed the problems and came up with a solution that used what we had - we have not had problems at all since he worked at our home!

He is very personable, patient and will explain all that he is doing in terms you can understand.

You will not be sorry to hire him!

Roman came a day earlier than our scheduled appointment because he had finished earlier than expected. I was delighted. He went straight to work and after 90 minutes that would have frustrated me no end, he patiently figured out how to remove the corruption from my Windows 10 software and get me back on the computer. After I let him know how much I disliked the new start menu, he installed a program that simulated the Windows 7 start menu.  It was also wonderful to have a technician of his skill actually come to my house. Had I taken my desktop to a service like Best Buy's Geek Squad, I might not have seen it again for weeks.  Roman was extremely professional, respectful, and helpful. I would DEFINITELY use his services again and will recommend him to all of my friends. Thanks, Roman.

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Both times, Mr. Golshteyn was able to completely fix the problems plaguing my computers.  He used remote diagnosis and home visits.  I was impressed by his willingness to make home visits at a mutually convenient time. Anyone who has been forced to unplug a desktop and lug it across town will appreciate this service.  No more waiting two weeks for a diagnosis....the problems were found after a few diagnostic tests were run.  No more waiting two weeks for an available technician.  Both times, my computers were fixed the same day.... THE SAME DAY!!!!!   I didn't have to worry about who was working on my computer, because he was right there....not in some far away back room.
Mr. Golshteyn's knowledge is extensive, he answers questions readily, and he doesn't make you feel stupid for not knowing what is
wrong with your own computer.  He is friendly and professional, prompt and thorough.  I HIGHLY recommend this company to all of my friends and it's really a privilege to recommend him, without qualifications, to all of you.

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