
On-Site Specialty Cleaning & Restoration
About us
Always On to help get your life back to normal. Most home owners will have at least one disaster in their lifetime. On-Site has created a company that helps make your home better than before your loss. We have state of the art drying equipment, a 50,000 square foot facility, highly trained personnel, allowing us to offer you the highest level of quality services. You are my client but we can deal directly with your insurance company to make sure you get everything that you are entitled to. We have been in business for over 18 years because we do business "The Old Fashioned Way", where customer service and satisfaction is our #1 goal! We have won numerous awards in our industry for great restoration work and great customer service. Our warranty is second to none, we have a ten year warranty on all our work. We offer FREE estimates. Call us and have our team take care of you. We are open 24/7 and have someone in management to answer your call, 248-269-3000 (se habla espanol). Give us a call and we'll be at your place within two hours, taking care of you and your loved ones.
Business highlights
Services we offer
Clogged Drain Overflow, Disaster Services, Fire Restoration, Fire and Smoke Damage, Flooding in Basement, Frozen and Burst Pipes, Water Damage/emergencies
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
7% | ||
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"Thank you very much, we appreciate you choosing us."
"Thank you for the kind words. It was our pleasure."
Everyone I spoke with warned me that mold remediation companies would use scare tactics to oversell services and charge extremely high rates. Not at all the case with On site. Each time I have worked with Jason who is both knowledgeable and professional.
Jason reassured me that I had a manageable concern, worked with me every step of the way and made me feel confident that the issue had been resolved without going "overboard". I appreciated his continuous follow-up and the entire team's commitment to quality.
I have referred others to On site in the past and they have all been very satisfied with their work and pricing.
Everything is fine so far.
"Thank you for allowing us the opportunity to provide our services in your time of need. We take pride in having a job well done. If we can ever be of service to you or your family again in the future please don't hesitate to contact us. Have a Great Day!"
Carlos and his team mate worked very quickly to seal the room and start the cleanup. They spent quite a while getting everything carefully moved and the demo complete. They set up an air scrubber and dehumidifier which ran for 3-4 days. Carlos was back every day to check on the units and take moisture readings. He always arrived on time.
On-Site also sent someone out from the office to work with the insurance company and assess cleaning/repair of damaged items.
I strongly endorse On-Site and Carlos. Their pricing was slightly higher than a couple other companies, but the rapid response and quality of work was well worth the additional cost.
"We really appreciate your feedback. If there is ever anything else you need, please don't hesitate to call us. It was our pleasure serving you and your family. Vince Mastronardi On-Site Specialty Cleaning & Restoration"
Not only were the On-Site folks professional and good at what they do, but to a person, they were friendly, pleasant, and just nice people! From day one after meeting the contents crew, we felt completely at ease leaving our house and belongings in their care while we temporarily stayed at a hotel. If an issue arose, On-Site was flexible and fair in helping us resolve it.
Someone always answered our phone calls and emails or called us to update us on the project. On-Site also worked well with our insurance company to move things along. Even the company's owner, Victor, stepped in to help us resolve an issue and ensure that work would proceed as promised.
I give Victor and his On-Site crew an overall "Excellent" rating and would recommend this company in a heartbeat!
Licensing
State Contractor License Requirements
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