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On-Site Specialty Cleaning & Restoration

Founded 2001 • With Angi since November 2010

4.8

(16) Verified Reviews

Description

Always On to help get your life back to normal. Most home owners will have at least one disaster in their lifetime. On-Site has created a company that helps make your home better than before your loss. We have state of the art drying equipment, a 50,000 square foot facility, highly trained personnel, allowing us to offer you the highest level of quality services. You are my client but we can deal directly with your insurance company to make sure you get everything that you are entitled to. We have been in business for over 18 years because we do business "The Old Fashioned Way", where customer service and satisfaction is our #1 goal! We have won numerous awards in our industry for great restoration work and great customer service. Our warranty is second to none, we have a ten year warranty on all our work. We offer FREE estimates. Call us and have our team take care of you. We are open 24/7 and have someone in management to answer your call, 248-269-3000 (se habla espanol). Give us a call and we'll be at your place within two hours, taking care of you and your loved ones....

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MJM Restoration LLC

5.0

(39) Verified Reviews

MJM Restoration LLC

MJM Restoration bring together in our team a combined 50 year tradition of applied, proven property restoration services that have resulted in multiple successfully completed projects. The MJM team is highly experienced in the technical displines necessary for performing the complicated tasks required to provide property restoration services. Our professional staff includes estimators, projects managers, skilled construction tradesmen and certified technicians. MJM completes projects in a most responsive and cost effective manner by paying attention to schedules, goals and budgets. Communication between MJM and it's clients is our #1 prioity. We emphasize on the need to asist our clients in understanding every aspect of their projects by explaining the technical procedures and scope of work task.

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Verified Reviews

A few reviews for this pro…

5.0

10/25/2017

The On-Site team did an outstanding job packing all of my items in a timely and efficient manner. They are professional, personable, and trustworthy. They handle valuable belongings with care; expertly packing, documenting and labeling each box of items. The moving team went above and beyond to ensure my belongings were securely loaded. The On-Site team safeguarded my home, covering their shoes up...

DESCRIPTION OF WORK
Expert packing of household and valuable items as well as long term (6 month), secure storage of items.

CATEGORY home remodeling

SERVICE PROVIDER RESPONSE

Thank you for the kind words. It was our pleasure.
5.0

10/15/2015

We had a small kitchen fire and fire retardant went EVERYWHERE from the fire extinguisher and the fire department. On Site came very quickly to assess damages, fire happened on a Friday night and they were at my house Saturday morning! The on Site team did a fantastic job! Everyone was so nice and I felt that they genuinely cared about my family and I, and what had happened. They were respectful o...

DESCRIPTION OF WORK
Cleaned my house top to bottom along with contents.  Did a fantastic job!

CATEGORY water damage restoration

5.0

09/29/2015

Unfortunately this is the 3rd time in 2 years (different houses, different issues) that I have had to use On site.  This time it was to test and remove mold in my basement but I have also used them to remove water and dry the room out.  Everyone I spoke with warned me that mold remediation companies would use scare tactics to oversell services and charge extremely high rates.  Not at all the case ...

DESCRIPTION OF WORK
Mold testing and remediation

CATEGORY water damage restoration,mold removal

1.0

09/16/2014

We contacted them and they contacted us the next day.  We were told we were on the waiting list and there were 200 in line ahead of us.  This was when we had heavy rain here in Detroit.  We called back a week later and set up an appointment because they never called us back to make an appointment.  We set up the appointment and no one showed up.  We never got a call back from them to reschedule or...

DESCRIPTION OF WORK
On-site Specialty Cleaning & Restoration was to do an estimate for water damage.

CATEGORY water damage restoration

SERVICE PROVIDER RESPONSE

Thank you for your feedback. During the time in which you contacted us we were experiencing our highest volume of calls ever, due to the August 11th flooding event. We had received close to 1000 calls in a 3-4 day period of time. We tried to service every customer we could, but unfortunately we were unable to service each and every customer. Your feedback allows us to review and tweak our procedur...
5.0

06/03/2014

We had a flood in our basement...3inches throughout a fully carpeted and dry walled basement. They came within 2 hours of calling. By the end of the day they had removed carpeting and baseboards and set up dehumidifiers and air movers. Within three days everything was dry including the drywall! Then the vacuumed the entire basement. The lead fellow Carlos was informative, hard working and empathet...

DESCRIPTION OF WORK
They dried it and cleaned our flooded basement.

CATEGORY water damage restoration

SERVICE PROVIDER RESPONSE

Thank you for allowing us the opportunity to provide our services in your time of need. We take pride in having a job well done. If we can ever be of service to you or your family again in the future please don't hesitate to contact us. Have a Great Day!

Services Offered

Disaster Services, Fire and Smoke Damage, Fire Restoration, Water Damage/emergencies, Flooding in Basement, Frozen and Burst Pipes, Clogged Drain Overflow

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes