Craig's TV & Electronic Service

Electronic Gadget Repair, VCR Repair, Stereo and Home Theater Systems,

About us

Craig's TV & Electronics Service, Inc. has been providing Consumer Electronic Repair Service to Sterling Heights and the surrounding areas since 1985. With over 25 years in business, we're happy to offer fast, friendly, and professional in-home and carry-in service. We offer a 90 day warranty on parts and labor, and provide repair services on all makes and models old and new. Located in Sterling Heights, we proudly serve Macomb and Oakland Counties. Craig's TV & Electronic Service's Include: Electronics and TV repair - LCD's, DLP's, HDTV's, and more Computer Repair Service - Desktop and laptop repair, PC tune ups, and more.

Business highlights

44 years of trusted experience

Services we offer

Television & Radio-Service & Repair,Television & Radio-Service & Repair,Computer Service & Repair-Business

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.9
Showing 1-8 of 8 reviews

Steven S.
12/2016
5.0
vcr repair, electronic repair
  + 0 more
it works again
Description of Work: vcr repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dena Z.
09/2016
1.0
office equipment repair
  + -1 more
never got past contact point
Description of Work: i contacted them through angies list, never heard back.... never able to do a job

Rating CategoryRating out of 5
responsiveness
1.0


Response from Craig's TV & Electronic Service
Unfortunately, we never received the message. We always respond to our customers! I am very sorry for your experience.

Mike M.
11/2015
4.0
electronic repair
  + -1 more
unknown
Description of Work: In home replacement of circuit board

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Denise L M.
08/2015
5.0
electronic repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joyce T.
12/2014
4.0
vcr repair, home theater design, electronic repair
  + 1 more
Repaired within 10 days. Explained what was wrong and necessary repair. Associates were not very personable, but don't let that prevent you from utilizing service.
Description of Work: Stereo speaker wasn't working.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Response from Craig's TV & Electronic Service
This unit was brought in on 2/8/14 and completed on 2/11/15, 3 days time. I apologize if our staff was not very personable. I will speak to our staff on being more friendly and personable. We pride ourselves on our fast, friendly efficient service.

Wanda C.
01/2014
5.0
home theater design, electronic repair
  + 0 more
They were very prompt. I took it there on a Friday and they called on the following Thursday to let me know I could pick it up. They were also very nice and I will definitely go back to them.
Description of Work: They inspected a stereo receiver, auto cassette deck, CD exchange, and the output for the speakers and repaired them all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

James R.
03/2013
5.0
vcr repair
  + -1 more
The timing was good. He said he will fix it for two days and will give us a call, that came true, it was fixed when he said it would be, he contacted us, and we thought his price was fair and it worked.
Description of Work: We brought our VCR to Craig's TV & Electronic Svc when it was not working properly. He took it and looked at it and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda N.
06/2012
5.0
tv repair
  + -1 more
I can't comment on the price because I was under warranty. However, they did very good, and provided excellent service.
Description of Work: They repaired my television.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    39565 Mound Rd, Sterling Heights, MI 48310

    http://craigstvservice.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    VCR Repair,
    Stereo and Home Theater Systems,
    TV Repair,
    Office Equipment Repair,
    TV Service - Cable,
    Computer Repair,
    Camcorder Repair,
    Appliance Repair - Small

    FAQ

    Craig's TV & Electronic Service is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: Closed

    Craig's TV & Electronic Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Craig's TV & Electronic Service does not offer free project estimates.
    Yes, Craig's TV & Electronic Service offers eco-friendly accreditations.
    No, Craig's TV & Electronic Service does not offer a senior discount.
    No, Craig's TV & Electronic Service does not offer emergency services.
    No, Craig's TV & Electronic Service does not offer warranties.
    Craig's TV & Electronic Service offers the following services: Television & Radio-Service & Repair,Television & Radio-Service & Repair,Computer Service & Repair-Business

    Contact information

    39565 Mound Rd, Sterling Heights, MI 48310

    http://craigstvservice.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    Closed