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Advanced Gutters and Gutter Protection
Doors (Interior) - Install or Replace, Garage Door - Install or Replace, Garage Door - Repair,
About us
Lets get America back to work again! Advanced never closes for the winter. Its leaf protection time! 50% off all gutter protection. We do Gutters and Gutter protection all year long! Call us now for a free estimate . ALL INSTALLATION FEES FREE WITH ANY PURCHACE OF GUTTERS! call for your free estimate. Family owned and operated! Advanced Gutters is proud and honored to announce that we have partnered up with and help sponsor The National Breast Cancer Foundation. 10% of all sales will go directly to this wonderful foundation. Advanced Gutters does installs all year long! A+ rating with the Better Business Bureau! and listed as an Accredited Business! We have been in the Home Improvement industry for 25 years. And the one and most important aspect of any business is customer satisfaction. When hiring Advanced Gutters, you can expect to be treated with the utmost respect! We will show up on time for your scheduled appointment, we know your time is valuable. Most of our jobs can be completed the very next day! No pushy sales reps to talk you into something you are not sure of. We know our competition very well, and there is a lot of them. By knowing our competition, allows us to know what not to do. We look forward to hearing from you today! So call Advanced Gutters and Gutter Protection for your absolute free estimate. THE LEAK STOPS HERE! And may God Bless!
Business highlights
Emergency services offered
15 years of experience
Services we offer
Seamless Gutters, and repairs. Attic Insulation, gutter protection, roofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.389 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 3% | ||
| 6% | ||
| 3% | ||
| 10% |
Showing 1-25 of 89 reviews
Darren L.
Sep 2021
I had gutters installed on my house. I began noticing leakage/issues in several spots. I tried calling/texting the owner multiple times in Sept, Oct, and Nov of 2020 with little/no response. After November, I stopped and waited until springtime. In April, I continued to call and spoke with the owner Keith on multiple occasions. Keith stated that I am on the schedule and someone will call me in a couple weeks. I wait an extra week due to covid/rain/etc. No phone call. I call again and again. On some occasions I get voice mail that is never returned. On other occasions I actually get Keith who continually states: I am driving let me call you back, i am not in the office let me call you back, you are on the schedule and someone will be calling you in a couple weeks, you are on the schedule for next Wednesday, I have had problems with scheduling, etc. It has been a year now and keep getting the same responses over and over. I checked BBB and found the same type of issue. I lodged a complaint. There was no response from the company after 30 days.
Mark B.
Apr 2021
The gutters went well, there was some back and forth regarding the downspouts, but in the end, Keith made things right.
Response from Advanced Gutters and Gutter Protection
"thank you"
Patrina C.
Apr 2021
Since we have been in this pandemic, we have been having trouble trying to get new or repaired gutters for our church. Found Advanced Gutters & gutter Protection Co. Keith called, made an appt. for est. He called me the same day with est. He had his crew out the next week and installed and competed the gutter job in all of a couple of hours. Very much pleased with the work. we wold recommend them any time, any day. GREAT JOB!!! -Pastor Adrian & First Lady Patrina Coleman Encourage Ministries COGIC
Response from Advanced Gutters and Gutter Protection
"Thank you for the kind review. God bless"
George D.
Apr 2021
Keith is a con man plain and simple. They did a terrible job and after chasing him around for months I hired someone else to fix the work. If you read his reviews there is a common theme, deposits taken and no work done, you can't get hold of him, etc. Also there are excuses for family issues. Just stay away, there are other reputable companies out there that will do the work properly the first time for a fair price. Keith and Advanced Gutter are just not one of them., Edit: I want to respond to Keith's assertions that he tried to get hold of me three times. That is a lie and he has lied to me repeatedly. Again, Keith is nothing more than a con man. He also assures you that the crews work directly for him. Another lie, he subs all the work to other companies.
Response from Advanced Gutters and Gutter Protection
"i guess I just dont understand why you are content on attacking us. we tried on several occasions to accomodate you but you refused our service. i am not going to respond to your accusations, only to say you have left many bad reviews, non are warranted. have a blessed day"
Brenden V.
Mar 2021
Keith was a pleasure to work with. He was a straight shooter and gave me an accurate footage for my gutters, whereas other companies added roughly 60 feet in their estimates. I highly recommend working with Keith and his company for all of your gutter needs.
Response from Advanced Gutters and Gutter Protection
"Thank you so much for the kind review"
K K.
Mar 2021
Keith came out and assessed my needs. His quote was reasonable and I was excited to get the project started. He was able to get his team out the next week! They were experienced and quick! Everything was completed in about 2hrs!
Response from Advanced Gutters and Gutter Protection
"thank you for your kind review. we are always here for you"
David W.
Mar 2021
I hired Advanced Gutters for my 84-year-old mother in-law in late January to install new Sure-Flo gutter protection. His quote for the entire project was $901.00 (w/ senior discount) which included a $100 deposit before scheduling. When Keith, the owner, asked her directly for a deposit he changed it to $200. He came to the door prior to work starting and asked for an additional $1,218 made out to him personally, which my mother-in-law quickly wrote him a check. No work order or receipt was ever sent; he asked for her email account to send the receipt. I called him to ask why the price increased so dramatically, and he said he had not been back out there, he has been busy and will look into it and give me a call back. I told him I was going to get on the roof and inspect it the next day. He replied; good, give me a call before you go and we can meet on site. That’s when he started to ignore my calls and has not responded to date. He preys on the elderly, and this company cannot be trusted.
Response from Advanced Gutters and Gutter Protection
"im so sorry for your experience. however there were other things that needed to be addressed. which she understood. im sorry you were not at the install to view these things. i never recieved a phone call from you."
Kyle M.
Feb 2021
It went great. Keith was very friendly, courteous, and professional. The crew arrived when they said they would and they were done in under two hours. All debri was cleaned up afterward. The finished gutters looked awesome. The crew was super knowledgeable and experienced. Great price for the service provided and will recommend.
Response from Advanced Gutters and Gutter Protection
"Thank you for your kind words! It was a pleasure working with you"
George D.
Feb 2021
I wrote a bad review and Keith reached out with more promises but he never scheduled the work. From my experience and the other reviews I have read I am convinced that Keith is just a con man. DO NOT USE THIS COMPANY. Keith will tell you what you want to hear and never deliver.
Response from Advanced Gutters and Gutter Protection
"i do believe that any company you have work for you, you would leave a nasty review. Since your last review we tried very hard to contact you as we said we would. Three times to be exact! on the last attempt you told my repairman to put it on hold. we have tried everything to solve this problem with you but you have declined us to help."
George D.
Jan 2021
I waited several weeks for your company to install the gutters at the house I am working on and to make a repair at my house. The gutter installation is defective and the repair at my house was never done. I have called you and texted you several times in an effort to resolve this issue and you have promised to make it right but have not. The downspouts are all out of plumb. Where the downspout in the south west corner of the house comes from the second floor there is not a connection to the gutter on the garage. This causes the water in a heavy rain to flow over the gutter and into the flower beds.
Response from Advanced Gutters and Gutter Protection
"sir i have been in contact with you on several occasions. with the pandenic your job was completed in a timely fashion. iit is important for you to know and understand, that covid has huet alot of small businesses. other companies have even closed. i have not. i have answered all your text. people need to understand that jobs are being delayed far more than mine. my company strives on customer service. your issues you say you have will be completed. during this terrible time, people find it so easy to write bad reviews, which is not fair! it is already very hard for a business to survive during covid, and even much harder when there are reviews like yours. i speak for all business when i say to please be patient. this is our 20th year in business. and never have we been set back like this. But by the grace of God, everything will be just fine!"
Paul G.
Dec 2020
Keith is a busy guy so get on his list as soon as possible! Great experience and a great team with a very fair price and prompt professional work. Will be recommending 100%
Response from Advanced Gutters and Gutter Protection
"Thank you for your kind review and you business. Anything else we can do please let us know"
Janice S.
Oct 2020
never received service after 6 weeks promises next day service with a discount of our price but never showed up! took our money (100.00) and ran!!! watch out for KEITH!!!
Response from Advanced Gutters and Gutter Protection
"Three times you were set for unstal and all three times it rained. I’m sorry for the delay but with this pandemic every company is behind. i have been in contact with you several times, but it was never good enough. this covid has hurt alot of businesses. we are doing our best to accommodate all our clients. And will. people just need to be alittle more patient"
ROSELYN J.
Oct 2020
Very well, I was booked right away. Install crew came and took care of everything for me in a timely manner. Very nice people and affordable as well. would recommend.
Mike T.
Sep 2020
Took deposit from me and kept promising to do work but never did. Every week I called and Keith kept saying this week you are on the schedule to have work done. He never did the work., but took my deposit.
Response from Advanced Gutters and Gutter Protection
"i am sorry for the delay. with this pandemic it has been difficult for anyone to stay on schedule. thank you for your patience. your work will get done."
Sybil F.
Sep 2020
The owner Keith came by to give me an estimate on the job. At the end of the conversation Keith ask for a deposit, which was fine with me . Keith told me that it be a week later. Well Keith never called and still have received any work or my money. I had to put a stop on the check.
Response from Advanced Gutters and Gutter Protection
"your work was all set to go. and you canceled."
Paolo M.
Aug 2020
Did not complete the job. But what he did, he did well.
Response from Advanced Gutters and Gutter Protection
"Dear [Member Name Removed] we were not the gutter company that did your work. I m. Pretty sure you used advantage Giutters not advanced gutters"
Jim R.
Jul 2020
The problem was first reported to Keith in November 2019. The downspout installed in May 2018 fell off the back of my house. In addition, I discovered that at least on section of the new gutter was not draining properly. I called multiple time since then and have actually talked to Keith while the pandemic had everything shut down. I have made multiple calls since then and none have been returned. I filed a complaint with the Better Business Bureau which has been totally ignored. I am now going to look for someone else to fix his mess and see how many more gutters were hung incorrectly. I have even asked him on the phone if he is still in business. Very Very Very poor service.
Response from Advanced Gutters and Gutter Protection
"You need to look closely at your gutters. My service crew went out and took care of your problem . I made several attempts to contact you but my call went directly to your voicemail, that was full. So I sent the crew anyway and again you were not home."
Denise G.
Jul 2020
From start to finish it was a pleasure having my gutters replaced by Advanced Gutters. I set up an appointment to get an estimate. I was very surprised when the owner of Advanced Gutters, Keith Lawrence came out personally to give me my quote. I was given a very fair price and scheduled my install for the very next week. The crew showed up right on time. They were very nice and professional. While the install was being done the owner of Advanced Gutters stopped by to check on the workers and to make sure I was happy with everything, which I was. My new gutters look beautiful. I totally recommend Advanced Gutters. In fact my sister is having Advanced Gutters do her gutters.
Response from Advanced Gutters and Gutter Protection
"thank you for your kind review. alot of people are not as understanding as you doing this crazy time. again I thank you"
David R.
Jul 2020
Every thing installed, the new gutter and leaf guards, however, The gutter corner leaked after installation. I called at least 15 times in 2019 to have it repaired, which is under a warranty he gave me. Advanced Gutters, owner is Keith, never would fix it. Excuse after Excuse. Tried contacting him again in July 2020, never returned my texts. Installation 7-8-19.
Don M.
Jun 2020
very well and timely they really knew their job.
Response from Advanced Gutters and Gutter Protection
"thank you so much for the kind review"
Robert S.
Jun 2020
Scheduling was a problem. He rescheduled twice and took 3 weeks to complete work.
Response from Advanced Gutters and Gutter Protection
"I m sorry [Member Name Removed] but we were not the company that did your gutters. If you ever have problems with your new gutters please contact us"
ASHISH G.
May 2020
I would definitely recommend this company for gutter installment. Keith gave the quote same day and replaced the gutter same day with matching color. The whole experience, from quote through installation, was great. They gave a competitive price & I'm very happy with the finished product.
Tony D.
Nov 2019
This was a very unprofessional experience. I claimed the coupon offered on Angies List and setup a consultation with Keith the owner. He didn't show up for the scheduled time and when I called him his excuse was he had a funeral the previous weekend, which somehow absolves him from customer care. This was the first red flag. He assured me he could come a few hours later and did show up. He went through the consultation without actually showing me any samples of the gutter guards he would be installing. He proceeded to not only give me his price but then boast that several other companies in the area use him for installation anyways and rambled off, and wrote down on my quote, what they would charge, which was substantially higher than his quote. This was another red flag. This was on a Monday and he said he might be able to have the project done by that Thursday. I made the mistake of accepting his quote and giving him a deposit. After six weeks of excuses, including telling me they would be there the next day to only cancel on me, I finally requested my deposit back which I am still waiting on, even though he agreed to return it. He (Advanced Gutter) did not do the work, they did not return my deposit, and in the end did not honor the coupon.
Response from Advanced Gutters and Gutter Protection
"Let me say that Im very sorry you had a bad experience with Advanced Gutters in your opinion. first of all it wasnt just a funeral it was my mother. Secondly we are unable to install Gutter Protection when the gutters are all iced up. we have to wait until the ice thaws.And i was in contact with you about that .We got hit with some unexpected weather this year causing things to be pushed back. The comments that you have made are incorrect, again i apologize for your experience."
Christopher G.
Nov 2019
The whole experience, from quote through installation, was great. They gave a competitive price & I'm very happy with the finished product.
Response from Advanced Gutters and Gutter Protection
"Thank you so much. Any thing we can do for you just us know"
Bill D.
Nov 2019
Despite the poor weather my gutters we installed, as promised and at a very competitive price. I would recommend and work with Keith and Advanced Gutters again!
Response from Advanced Gutters and Gutter Protection
"Thank you for allowing Advanced Gutters to help improve your home"
Licensing
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FAQ
Advanced Gutters and Gutter Protection is currently rated 4.3 overall out of 5.
Advanced Gutters and Gutter Protection accepts the following forms of payment: CreditCard
Yes, Advanced Gutters and Gutter Protection offers free project estimates.
No, Advanced Gutters and Gutter Protection does not offer eco-friendly accreditations.
No, Advanced Gutters and Gutter Protection does not offer a senior discount.
Yes, Advanced Gutters and Gutter Protection offers emergency services.
No, Advanced Gutters and Gutter Protection does not offer warranties.