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Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
John J.
07/2013
garbage collection
+ -1 moreWM now charges a fuel fee no exceptions. To date a week later no one has taken the time to respond to my emails. I called and talked to a supervisor whom said she would call my back with answers. No one has returned my calls. The ONLY good thing the person the collects the trash is very dependable. No one at the corporate Offices and no one in customer service has fulfilled their promise to communicate or return my calls or emails. I feel the rudest thing a business can do Is to willfully disregard my requests. Time to shop for a new provider.
Description of Work: In the past if you paid for your service one year in advance you wouldn't be charged the monthly fuel fee. This year not much of a break for paying a year upfront. I had a few basic questions about my service. I sent two requests on their website, and called several times.
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Contact information
4547 Wayne Rd, Springfield, MI 49037
www.wm.com/facility.jsp?fac=S03902&zip=49037&cat=1Licensing
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Service Categories
Garbage Collection,
Dumpster Service
FAQ
Waste Management of MI – Southwest is currently rated 2 overall out of 5.
No, Waste Management of MI – Southwest does not offer free project estimates.
No, Waste Management of MI – Southwest does not offer eco-friendly accreditations.
No, Waste Management of MI – Southwest does not offer a senior discount.
No, Waste Management of MI – Southwest does not offer emergency services.
No, Waste Management of MI – Southwest does not offer warranties.
Contact information
4547 Wayne Rd, Springfield, MI 49037
www.wm.com/facility.jsp?fac=S03902&zip=49037&cat=1