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Diamond Global cleaning service

About us

Diamond Global is a premier residential and commercial cleaning company that provides its Michigan clientele with complete convenience, respect, value and unmatched quality from its cleaning services. Our appreciation, pride and quality shows in all our cleanings from the down and back in one straight line vacuuming, washing the walls around and behind toilette's, dusting of every knickknack every time, moving medium to medium heavy furniture for under area cleaning, washing doors, trim and baseboards, disinfecting of all door handles, buttons, hand rails and knobs, stainless and chrome polishing and etc. We also use a detailed 3 page cleaning check list that is signed, dated and left out for our clients to check whether satisfied or unsatisfied. If anything is ever unsatisfactory you may call us and we will return to clean the item/items unsatisfactory free of charge. We understand the importance of detail cleaning and professional quality consistency and guarantee it on every service.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Recreational Vehicle detailing, automobile detailing, boat detailing, commercial cleaning, custom cleaning, move-ins/move-outs, office cleaning, one time cleanings, package plans, post construction clean ups, residential cleaning, screen cleaning, seasonal cleanings, wall washing, window cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
6%
2
12%
1
0%
Showing 1-17 of 17 reviews
Myrtle S.
Jun 2017
5.0
Yes, I recommend this pro
Everything was excellent.

Mary B.
Nov 2016
5.0
Yes, I recommend this pro
Chris did a great job on our house. We were very impressed and hope to have him back. He worked really hard the whole time he was in our home.

David M.
Aug 2016
5.0
Yes, I recommend this pro
$190
The cleaning was very impressive as I have had numerous maid services in the past but none compared the service Chris provided. He washes the tile floors by hand and uses different color towels depending on the areas he cleans so I know he not using a rag that was used in the bathroom or floor on my kitchen. His attention to details as incredible.

Maria N.
Apr 2015
3.0
$50
unknown

Ron M.
Feb 2015
2.0
unknown

Alex Y.
Jul 2014
5.0
Yes, I recommend this pro
$70
The job has always been done professionally. We are very pleased with the service.
Response from Diamond Global cleaning service
"{removed member name}, Thanks for your review and always a pleasure to serve my clients with 100% satisfaction and please remember if anything is every unsatisfactory all you need to do is contact me and I will return and clean until you are 100% satisfied free of charge of course. Thanks again and I look forward to serving you many years to come. Sincerely; Chris Ward"

Jon P.
Jun 2014
2.0
$100
.
Response from Diamond Global cleaning service
"[member name removed], I didn't ever clean any homes in Coopersville. I believe you have the wrong company. My Company is Diamond Global cleaning service and I'm certain our cleanings would never rate below satisfactory. Please double check your records and revise your review. Thank you. Sincerely; Chris Ward"

Denise N.
Feb 2014
5.0
Yes, I recommend this pro
As soon as the renovation was complete, I hired Chris to clean because 4 overnight guests were coming to spend the weekend. The months of renovation left a fine layer of dust that clung to everything! Chris and his associate cleaned the dust that clung to baseboards, window trim, blind slats, bathroom tiles, as well as the usual dusting of the furniture. Chris cleaned the "ground in" grime left by workers' boots on all tile and wood floors. My kitchen floor looked better when he was finished than it did the day the installer gave it the "final" cleaning. Every surface in the kitchen and the 3 bathrooms was gleaming when he was finished including the tiled walls, backsplash, counter, cabinets, appliances, chrome faucets and floors. I did not take advantage of Chris' coupon. Since this job involved far more than a typical house cleaning job, I didn't think it was fair to pay a discounted rate. In my opinion, even at the standard rate, I still got a real bargain. I've had countless cleaning people and services over the last twenty years but none of them cleaned as thoroughly as Chris.
Response from Diamond Global cleaning service
"[Member name removed], I certainly appreciated the chance to serve you. I also am pleased with my review from you. I look forward to serving you again sometime in the future and if you need anything please don't hesitate to contact me. Thanks again as it was a pleasure. Sincerely; Chris Ward Diamond Global cleaning service"

Laurinda M.
Dec 2013
5.0
Yes, I recommend this pro
$100
Clean two of three floors of the house every two week. Approximately 3000 sq feet each time.

Susan K.
Dec 2013
5.0
Yes, I recommend this pro
$77
Cleaned whole house--did a great job. I'm grateful that they were able to get here on a nasty, frigid day.

Charles P.
Oct 2013
5.0
$200
I was not present when Chris deep cleaned the house.   When I arrived at the house after the cleaning, the house smelled fresh and everything seemed clean on the surface.  After spending a few days there I noticed that the hallway in the downstairs and the downstairs closets were dusty, as if they had never been cleaned.  I called Chris, the owner, and mentioned this to him.  He said that his assistant had "cleaned" that area and that he would clean it next time he came over.  My biggest disappointment was with the floors.  After walking around barefoot on the laminate floors I noticed that my feet were dirty. Obviously they had not been "deep cleaned".  I called Chris a number of times before I finally got a response and asked him to return and deep clean the floors properly.  (I was going to pay him for his return, he said he had been sick and would email  me if he could return the following week. On the day he was scheduled to return to redo the floors, I received an email from Chris saying he could not make it.  I tried calling him back, and left a message a week ago and still have not heard from him.  

I have updated this review from my initial favorable review, because of the inadequate deep cleaning of the floors, and his poor communication.

Matt M.
Aug 2013
5.0
Yes, I recommend this pro
$68
Contacted this company because of the good Angie's list reviews; very competitive price and a good job with the clean.

Anand K.
May 2013
5.0
Yes, I recommend this pro
$75
We are very happy with the service from Cris and we have continued his service every week for many months. He is very honest, does really good detailed work and resonably priced. We started the service within a month of us moving into the new house. We have children and a lab retriever. He started with a one time cleanup of the house for approximately $130. We pay him weekly $75 to clean the house. We have approx 3400 Sq Ft with walkout basement. He alternates between the upper floor and basement. 
He is punctual and follows the schedule setup. It is very nice to come home and find the house nicely cleaned and well taken care of. The weekly price seems expensive but it is based on the size of the house and total time he needs to spend. In our experience the house stays nice and clean with the regular visits. I had no problems asking him to do something extra occasionally. I will recommend the company to anyone looking for a reliable cleaning service

Cherie H.
Apr 2013
5.0
Yes, I recommend this pro
$65
Chris is thorough, courteous and trustworthy.  He personally came to our house to give an estimate, which was considerably less than another quote from a different professional cleaning company.  He does a great job for a great price!

CHRISTINE C.
Apr 2013
5.0
Yes, I recommend this pro
$72
I called and left a message on a recorder.  The call was responded to within 24 hours.  A gentleman came out to the house and gave me a written estimate for the work that I needed done. Be sure to be precise as to what you need done.  Expect add-ons when he gets there to bring the cost up.   Since this was a one-time only (and not on a regular basis), he fit me in within a week.  The day of service he and another worker arrived at 11:45.  The time he had given me was "around 11."  This was ok with me, but if you have other appointments, you need to pinpoint the exact time with him!  They quickly got to work and I am very happy with the end results!  The workers were extremely polite and professional.  I'm sure to use them again!

Marjorie B.
Dec 2011
5.0
Yes, I recommend this pro
$65
He brings a check list so nothing gets missed and his own cleaning supplies. We have had cleaning services in the past, but Chris did a more thorough job.

Emeline T.
Nov 2011
5.0
Yes, I recommend this pro
$45
I got a living set of coupon and it was for three hours of cleaning. I just gave them a call and they were able to accommodate me within less than a week. Their service was great. I paid at the discounted price of $45 for three hours with the coupon. I would hire them again with whatever rate that they have.

Licensing

State Contractor License Requirements

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FAQ

Diamond Global cleaning service is currently rated 4.5 overall out of 5.

Diamond Global cleaning service accepts the following forms of payment: CreditCard

Yes, Diamond Global cleaning service offers free project estimates.

No, Diamond Global cleaning service does not offer eco-friendly accreditations.

No, Diamond Global cleaning service does not offer a senior discount.

Yes, Diamond Global cleaning service offers emergency services.

No, Diamond Global cleaning service does not offer warranties.