Wilson's Floor Sanding Service

not good my flood looks worst now then before they did it!!!!!!!!!!!!!!!!!

Beautiful results and worked with us on the pricing since it was paid for twice!!. They did 1st floor living room, dining room, den and hallway and 2nd floor: three bedrooms and hallway and 2 stairways. Carlos was a gem!! The work was done quickly, professionally, excellent clean up and the floors were awesome.

Just as another reviewer wrote, while I was talking to the crew leader, the crew walked right in past us into my home and started walking around my house. What really upset me is that I was not informed that they take cash only. the crew leader said, “If you don’t have cash we cannot do the job today. The owner doesn’t want to take checks or any other payment besides cash”. So I had to leave the house go to the bank and get cash and I had to have a job done because I paI’d movers to empty my house for the job Or tell them to get out of there and try to schedule another company, which could be two or more weeks in the busy the spring. I should’ve gone with the quote from another company that was just slightly higher because they were much more professional and I have two small dips in the floor that weren’t there before. They have stamped on my receipt, “ We do not accept credit cards or personal check CASH ONLY”. They need to form you when they quote so you can decide not to use them if you want to use another method to pay or at least be prepared. This has bothered me since the job was done and I thought others should be aware.

Very good.

The crew were punctual, professional, and courteous. The job was done in a timely manner and my floors look great.

I had many recommendations for Wilsons and we thought we were making a good choice, but this was one of the worst experiences that we have had with a home improvement project. The job was to remove the carpet in our living room and to refinish the living room and an upstairs bedroom. They then ripped up the carpet in a hallway that I specifically told them not to both verbally and via text. In the process of removing the carpet they also gouged our baseboards in multiple places. They then left the removed carpet and padding in our driveway after paying them $600 for carpet removal. They tried to rectify the situation by giving us $300 towards the cost of new carpet for the hallway and stairs, but the actual cost is $900. To top it all off they left half eaten food in our bedroom and there was no work being done in that room and therefore no reason for them to even be in there. I would not recommend this company to anyone, save yourself the trouble.

It went as planned. On time and professional. They stuck to their estimated price

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It went great.  Sonny came first to replace a few boards where pet stains were not able to sanded out.  He also installed a couple boards where an entry wall was removed.  He removed all the staples and pulled up padding and carpet, as I was recovering from hip surgery.  Then Jeff's crew came in and got to work.  Great dust containment system minimizes house mess.  Walls were freshly pained with no base molding on.  Taped up the walls so fresh paint wouldn't be damaged. They courteously answered any questions I had and mixed a custom stain to match the room they had done previously.  I would definitely hire them again and recommend them to anyone who wants floors done.

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The contractor came to my home as contracted. He sanded the floor, then put a finished coat on it, and was done with my floor in record time.  I was concerned then. Still we allowed the floor to dry, as the contractor instructed, with no traffic in that room. After the recommended drying time, we looked at the floor and discovered there was many sizeable gaps between the boards in the floor that the contractor never filled.
 I called Wilson's Floor Sanding many, many times about this problem. First he accused us of causing the problem because we cracked a window to vent the fumes. Then, Mr. Wilson informed me that I would have to get wood filler and fill the small gaps myself. I explained that the gaps were much larger and longer. He told me the contractor would be at my home the next day to remedy the problem. The contractor never showed up.
I went back to calling Jeff Willson, owner of Wilson's Floor Sanding with no response at all. This went on for 4 months!. Finally my husband called Mr. Wilson and made contact. Mr. Wilson stated he would come to my home to fill the gaps in my floor. When he arrived at my home, he proceeded to fill the open gaps, then placed tape over them so they would dry or cure. Mr. Wilson told me to leave the tape on there for 2-3 days and assured me the filler he used would match my floor. After 3 days, we removed all the tape only to discover that the filler he used was much lighter than floor and the filler he put on was also bulging out of the cracks. It wasn't even level with the floor!
At that point we threw up our hands. My husband spent hours scraping the excess filler off the floor so it would at least be level.  Given the problems we've had, I would not recommend Wilson's Floor Sanding to anyone.

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Exceptionally well

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The company was professional, polite and had marvelous results. They were on time and the job they did was great, the floors looked like brand new and they were over 60 years old. They gave wonderful advice on how to keep the floors looking great and worked very clean.

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We wanted to get this done as soon as we moved into our house. I called on a Saturday night to make an appointment (not expecting to get a call back until Monday), but he called me back on Sunday morning and we set up an appointment right then and there. Jeff quoted me $1.50/sq ft, and everyone else quoted me $3.25 or $3.50/sq ft, so it was a no brainer. We are really happy with the results, our floors look great! Jeff and his team were punctual, focused, efficient, and professional. I would definitely use them again!