Shepherd's Landscape & Tree

They did an outstanding job from start to finish! Crew was very professional and friendly. Job was a day and a half to complete. No damage to neighbors or their pool. I’m very glad I went with them instead of anyone else!

I recently had Shepherds Trim two trees in my front yard and they did a phenomenal job. They also removed some odd weeds that was basically small trees that were growing in between my pines in the back yard. Also cleanup was excellent!

No responsive. Never was able to get someone to schedule an appointment for an estimate of tree and landscape work I need done.

Their communication is excellent, gets in touch.

They came right out and I would use their service again in the future.

I had a fantastic experience with Shepherd's. The price was right, the crew was friendly (the owner even stopped by to make sure I was happy with the service) and professional and when they left they cleaned up and you couldn't tell they had even been here. My yard and trees have never looked so good. I would highly recommend Shepherd's for any type of tree service.

I had a bad experience with them. We had a guy come out and give us a code. It seemed pretty good. I realized that there was something that I wanted it done and it was not listed there. I called the main office to confirm if that information was not included in the code. I e-mailed a sketched lay out of my yard and highlighted the items that I wanted it done. I was told that everything was included. I said that we are trying to figure out if we can afford the work at that time. I left a message for the receptionist and told the company to call me back. I said that we could do the work now and we can do the appointment to have it done.I have been arguing with the owner of the company over the phone saying that I never gave them the authorization to do it. I said that that I wanted to set up an appointment where we can talk about it. They came and started to tear up my yard before I have given them the actual permission to do so. At the end, they were trying to charge me more money for some things that I was told were included in the code. But when they finished, there were some things that they did not do. I told the owner that I was completely unsatisfied with the way things have been handled. They were still pushing me to buy services from them. They were incredibly unprofessional and I had filed a complaint as well. There was never a signed agreement from me to authorize them to perform the work. The only thing that was good at the beginning was their price. I can tell to the people not to go with this company.

Alex, the owner's son came out on 5/16/2012 to give me an estimate, which was approx $200 higher than another company's estimate. Told me that each time that they came for future jobs, I would receive a discount. Decided to sign with them & then heard nothing from them until 5/21/2012 & they said I would be scheduled for 1:00 on 5/25/2012. At 2:00 on the 25th, they called to say their 1st job in the morning had taken longer than expected & they couldn't do mine that day. Did not give me a reschedule date. Finally on June 5, I receive a call saying they were in my area & they would come by to do the work. Alex said there would be a 10% penalty if I decided to cancel & when I asked about a reduction in price for waiting, he informed me that with the coupon I had used, I had already gotten a discount, but did agree to reduce price by 25.00. When they did show up they said they had to go empty their truck & take their lunch break. When they did return, they finished the job in a half an hour. Needless to say I will not use them again.

They did a great job and I was very pleased. They got the work done very quickly, in about 5 hours. I would highly recommend them.