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ProTouch Cleaning, Inc.

House Cleaning

About us

We are a residential cleaning company located in South Lyon, MI. We have provided professional home cleaning services for over 16 years to residents of South Lyon and surrounding areas. Our experienced teams use a rotation system that allows us to detail certain areas of your home on each clean, in addition to a thorough clean of your home each time! Our dependable and trustworthy staff put great care into the cleaning of your home. Weekly, bi-weekly, and monthly plans available at flat pricing per clean. One-time cleans, deep cleans, move-in/move-out cleans available at an hourly rate. Call for a free estimate!

Business highlights

24 years of trusted experience

Services we offer

Residential housekeeping services - general house cleaning. Dusting, vacuuming, bathrooms, kitchens, floors, emptying trash, making beds, rotation of detail cleaning. Weekly, bi-weekly, monthly, seasonal, one-time, move-in/move-out cleans; Services and prices will vary from home to home. Call for a free estimate!

Services we don't offer

We do not currently offer commercial cleaning, carpet cleaning, laundry service, home organization or window washing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Jeff H.
01/2018
5.0
house cleaning
  + -1 more
Very good!
Description of Work: We have a re-occuring cleaning plan with ProTouch for several years now and they really do a great job. Very flexible if you need to change a schedule or add more or less cleaning occasionally. Works well for us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SHERRIE B.
09/2017
5.0
house cleaning
  + -1 more
Two visits of deep cleaning, then weekly after that. So far so good.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Heather J.
07/2017
5.0
house cleaning
  + -1 more
She was phenomenal, like quick response, quick turn around, came out a couple of days later. We had a cleaning crew in. We had the same cleaning company, that was a couple, that worked with our family for a decade. These ladies were good, but we went through 3 or 4 services before we found someone that could even handle it. We just got a lot of people that didn't want to clean or do normal things. Like wouldn't move a chair to dust under it or whatever. So they do 95% of what we want done and we have been pretty happy so far. I think as we build a relationship it will get even better. They do the whole house, all the common areas then they alternate the rooms that are not used as much every other week. The price is good.
Description of Work: Brandi, the manager, came out and gave us an estimate for the services. They did 2 initial deep cleans. The house is on a rotations, so they did 2 deep cleans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jerry H.
07/2016
1.0
house cleaning
  + -1 more
Unfortunately, no one ever return my call for an estimate. After leaving a message twice, I give up and will find somebody else.
Description of Work: Called to get an estimate of the cost to clean my house about once a month, but no one would return my call. I actually called twice and left a message on their voicemail, but the same result - no one would return my call. Seems like a very unprofessional way to run a business. I mean, you may not have wanted the job, or were too busy to add my house on your schedule, but at the very least return my call and tell me that in person. Honestly, can't understand how this company got onto the Angie's List website with this kind of treatment. Truly disappointed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ProTouch Cleaning, Inc.
Hello [Member Name Removed], I'm sorry to hear this! We may have been experiencing a phone issue during the times you called previously? We wouldn't purposely ignore anyone wishing to use our service! Reviews are usually based on the services we provide, as you can see from previous reviews we've received all A's. I apologize once again that your call was not returned. I see this issue happened quite some time ago; however we'd be happy to return your call if we receive your info again. Thank you! Brandy Rebel, Manager 248-446-4997

Lisa G.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaning ladies are very professional and the house is always spotless when they leave. They use a rotation schedule for heavy cleaning and now i dont have any cobwebs!! very happy with the services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Rachael K.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I use Pro Touch bi-weekly...they are amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kelly S.
05/2015
5.0
house cleaning
  + -1 more
I love their service so far. They do whole house cleaning, but allows me to add or subtract certain areas of the house to be cleaned and only pay for what I want cleaned that particular day. Which is great because a lot of house cleaning providers do not do that. They always have two to three people at the same time that work together and the service is always quick. They do a great job.
Description of Work: They clean my house bi-weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chad B.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They clean for us bi-weekly vacuuming and dusting a finished basement, main level and 4 bedrooms. They also clean our 3.5 baths. The ladies that are in our house are very nice and do a good job. I especially like their detailed cleaning schedule...they provide each week a sheet that states what room/area received more detailed attention on the current visit and what will get the same extra treatment on the next one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jennifer N.
04/2014
5.0
house cleaning
  + -1 more
Professional, courteous, responsive, detail-oriented -- Pro Touch Cleaning is all those things. I was thoroughly impressed with their first clean and now have them coming back on a regular basis. We have 2 dogs so the amount of fur on our hardwood floors and furniture is often times unmanageable. They were able to get my couch fur free, which is not an easy task! And my shower, I can actually see through it now! Their attention to detail was remarkable. Being a first time home owner who had their home built, my goal is to have my home look as new as possible for as long as possible. Pro Touch Cleaning is definitely helping make that possible. I'm very happy with my choice.
Description of Work: Look no further!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    594 N Lafayette St, South Lyon, MI 48178

    http://www.protouchclean.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    ProTouch Cleaning, Inc. is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    ProTouch Cleaning, Inc. accepts the following forms of payment: Check,PayPal
    Yes, ProTouch Cleaning, Inc. offers free project estimates.
    No, ProTouch Cleaning, Inc. does not offer eco-friendly accreditations.
    No, ProTouch Cleaning, Inc. does not offer a senior discount.
    No, ProTouch Cleaning, Inc. does not offer emergency services.
    No, ProTouch Cleaning, Inc. does not offer warranties.
    ProTouch Cleaning, Inc. offers the following services: Residential housekeeping services - general house cleaning. Dusting, vacuuming, bathrooms, kitchens, floors, emptying trash, making beds, rotation of detail cleaning. Weekly, bi-weekly, monthly, seasonal, one-time, move-in/move-out cleans; Services and prices will vary from home to home. Call for a free estimate!
    We do not currently offer commercial cleaning, carpet cleaning, laundry service, home organization or window washing.

    Contact information

    594 N Lafayette St, South Lyon, MI 48178

    http://www.protouchclean.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM