ALBERT HEATING & COOLING

When my furnace went out on a cold Sunday, I was worried I wouldn't be able to find anyone to come out and help. Thankfully, Albert Heating and Cooling came through in a big way. They responded quickly and were able to come out the same day—on a Sunday no less! The technician was professional, knowledgeable, and had the furnace up and running again in no time. I really appreciated their prompt service and willingness to help outside of regular hours. Highly recommend them if you're ever in a pinch and need reliable, fast heating or cooling service.

Tech came out after 10:00 PM on a Sunday night. He left and told me that they had to order the motor to replace the dead on. When he got back to the shop he found one in stock. he called and came back to install it. he was here until after midnight. It was below zero that night, so I'm glad he did!

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He was here fifteen minutes, left the dead mouse under the house. Left everything worked great. Got the bill 290$ charged me for travel time, which I can understand, but at the labor rate that's greedy. So I called to ask, they explained to me that the travel cost was actually split between me and another costumer. They charge a four hour travel time to get 48 miles door to door then they tried to claim it's cause our ferry takes a half hour. It's a seven minute trip shore to shore. I work on the boat. They are greedy. I would have had them do a lot more work if they hadn't charged me so much for a little fix

I made an emergency call to Albert Heating at around 3:00 A.M., when I found out my furnace wasn't working on a 0 degree night. I got a call back right away, after leaving a message, from Todd. Scheduled an appointment for 8:00 A.M., and got a prompt call back at that time. Repair man was here by 8:45 A.M. Work was done quickly and professionally. I found the repair reasonable, under the circumstances. Replaced inducer motor for near cost (a slight mark up is expected) and got the furnace up and running with in an hour.

They showed up repaired the furnace. No problems they just got the job done

The "technician" spent most of the 2 1/2 hours he was here on the phone. He replaced four parts before he got the furnace runnting. He then charged me for all four parts saying that his boss told him to.

Had a problem with furnace ignition, Albert Heating arrived promptly, parts were ordered, and the repairs were done the very next day.

He is great. All I have to do is call and ask him to come over. He sometimes is even able to help us over the phone. I would highly recommend him.