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BRIARWOOD FORD INC

About us

Award-winning Ford Dealer featuring full service auto maintenance and repair, from drivetrain repair and oil changes to body and paint work. We work on all makes and models. Financing available.

Business highlights

40 years of experience

Services we offer

Full service automotive repair, alignments, batteries, body, brakes and scheduled maintenance services. We also specialize in engines, frame and paint repairs. Free Owner Advantage Rewards offered to all customers: 5% reward on account for mechanical repair and maintenance services and buy 4 oil changes, get the 5th for free!, including tires, transmissions

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
6%
2
6%
1
6%
Showing 1-17 of 17 reviews
Mike D.
Mar 2018
2.0
I brought my 2005 Ford Focus to check faulted automatic transmission (car jerked when the gears were changing, didn't engage in reverse) but been told that they didn't find anything bad with the transmission and that my problems were caused by the broken motor mound, which the service adviser suggested to replace.Unfortunately I agreed and paid $600 for the repair that didn't fix any of the problems that I had. In less than a week brought the car back with check engine light on and blinking O/D off light. This time been told that my transmission had to be replaced for $4000.Decided not to go with it and ended up paying $600 for nothing.

Christopher T.
Aug 2017
5.0
Yes, I recommend this pro
$40
There weren't any problems but there was nothing special either.

Sandy F.
Apr 2017
5.0
Yes, I recommend this pro
We had 2 recalls that they repaired. They were courteous and professional. They did it in a timely manner.

Mark M.
Nov 2016
5.0
Yes, I recommend this pro
.

Mark M.
Nov 2016
5.0
Yes, I recommend this pro
$40
.

Margaret R.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Margaret R.
Oct 2016
5.0
Yes, I recommend this pro
$29
They offer a package called The Works and it is for $29.95. I have used them for everything for my car and I have not had any complaints. They are fairly competitive with other places like when I needed new tires, I checked out tire places and they were competitive with tires, batteries, and things like that. The workers are very friendly and courteous to their customers.

Andrew S.
Jun 2016
5.0
Yes, I recommend this pro
unknown

David M.
Mar 2016
1.0
$50
Performed oil changes but did not detect a transmission fluid leak that had saturated the underside cowl of the vehicle and led to operation of vehicle with extremely low level of trans fluid. On another occasion, the tech did not screw the oil filter on tight enough and oil leaked everywhere.  I would avoid the Quick Change service.  I would also avoid this dealership in general...you will find quite a few complaints from customers via Google.

Robin H.
Aug 2015
5.0
Yes, I recommend this pro
I will give them an “A” rating.  We will use them again in the future.

Kathy A.
Sep 2013
3.0
Yes, I recommend this pro
$40
Convenient Quick Lube branch. Took an hour for oil change and rotation on slow day. Job was done correctly and got a discount with owner loyalty points. I have used them for major service in the past and would rate about the same. I had $1400 worth of repairs one time and they didn't even wash the car.

Cecile S.
Jun 2013
5.0
Yes, I recommend this pro
They are very good. They specialize on my vehicle and they have always done a good job.

KIMBERLY P.
Jun 2013
5.0
Yes, I recommend this pro
$400
I like them overall. They have what one calls service professionals and they basically take care of you. They get to know you as you bring your car in so they kind of know you and your car and they do special things for you. I have an older car and I needed the oil tank fixed and he said he would give me one but that is not standard. My point is that they take care of you. They usually are dead on with their estimates. The only thing that I do not like is that they have an estimate fee but if you do the service with them they don't charge you extra. But it is annoying sometimes when you want to know what is wrong. Overall they are not the best price because they are a dealership. The other thing that is good about them is that they have certain incentives like sometimes if you get four oil changes the fifth one is free. They also offer like a bank so if get your car serviced there I don't know what percentage but a certain percentage goes into you little bank and you can use that for whatever. You can use it for oil changes, or whatever service that you need there.

Michael K.
May 2013
5.0
Yes, I recommend this pro
$600
Very quick service. Good Quality at a very competitive price (1/2 of what other repair shops quoted)

Mary M.
Apr 2013
5.0
Yes, I recommend this pro
The prices at Briarwood Ford Inc. was reasonable. My experience with them was excellent. The people and the pricing are both excellent.

Michael L.
Apr 2013
4.0
Yes, I recommend this pro
$300
They are excellent in repairing the vehicle but they are really slow. I pretty much have to give up my car for the whole day.

Mary M.
Dec 2012
5.0
Yes, I recommend this pro
$35
Only waited 5 minutes to get car into shop for rear turn signal bulbs to be changed, as well as routine oil change. Technician did not charge me for the time to change the bulbs, which pleased me very much. Only took 20 minutes. Courteous and professional, I will return in the future to get my next routine oil change.
Response from BRIARWOOD FORD INC
"Thank you for the nice comments!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BRIARWOOD FORD INC is currently rated 4.4 overall out of 5.

BRIARWOOD FORD INC accepts the following forms of payment: CreditCard

Yes, BRIARWOOD FORD INC offers free project estimates.

No, BRIARWOOD FORD INC does not offer eco-friendly accreditations.

No, BRIARWOOD FORD INC does not offer a senior discount.

No, BRIARWOOD FORD INC does not offer emergency services.

No, BRIARWOOD FORD INC does not offer warranties.