ANN ARBOR LAWN CARE & SNOW REMOVAL, INC

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I schedule them every year. They do all of my mowing. They do it every week. Their prices are really good. I have a lot that is almost no grass. It has a lot more garden than it does grass. Originally, many years ago, they gave me the best rate. A lot wanted money because they came out and they worked with me because they did not cut a lot of my property.

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This provider is fabulous. I really don't have time to get into Angie's Lilst to rate companies but I feel I really need to with this one since they are so outstanding. One thing to note is that, if there's a drought, they will keep showing up to mow even when you think it doesn't make any sense. This is due to some people having sprinkler systems. Therefore, if you ever want them to stop or change their frequency, just call and let them know. They also do additional landscaping tasks when needed and have done a fine job.

I was a bit disappointed when the team took out a couple of my perennials when prepping my flower beds but I'm now marking my perennials much more clearly. They offered to install new ones but I didn't feel it wasn't worth it. Also, I was a bit dismayed when the services kept coming back every week to mow when we were experiencing a serious draught this summer. I called Ricardo to complain but he very nicely explained that since some people water their lawns their team won't know not to come out to mow unless I call. Once I understood that, I was fine. We agreed that I would call them to resume service once our grass got some rain and started growing again.
Our neighbors have commented on how great our lawn and flower beds look which is really due to Ann Arbor Lawn Care. We're not used to paying for expanded lawn care but we can really see the difference in how our house looks.

Job went poorly. Company did not care about our job being done with quality materials or work. Company did not follow through on verbal agreements made to customer that was not in agreement.

This 2012 year, we must add additional cedar mulch in the front as the liner is showing through as in many areas not enough cedar chips were added to cover the liner to last more than one year. I need to have the edging replaced as well and trees trimmed so they do not touch the house. Anyone hiring this company should have a detailed description of exactly what this company will do for the job and have it detailed with drawings so there are no problems at the end. What is discussed verbally to the letter should be placed into the contract exactly so you have a detailed blueprint to follow when the company does the job. Rely on what is written in the agreement. Make sure that materials are not changed in the process, and detail how much exactly will be done, how many inches in detail, and rely on specific drawings and detailed descriptions of products used to indicate what has been agreed upon.

Ann Arbor Lawn Care did an outstanding job -- I intend to continue having them do our lawn care.

I'm pretty satisfied with them. They just do ongoing work for me. Sometimes it's difficult to get a hold of them but they generally do a decent job when they come out. I will use their services again in the future.

No problems

Showed up on the appointed date, did a great job.

They do a good job when they actually come out and do the work. I had problems setting up the regular schedule. They came the first week and called about the wooded area in my backyard (back 6-10 feet are "natural" trees and bushes). I hadn't seen what they had done, which was to mow the grassy area and not touch the wooded part, which was exactly what I wanted, since I was at work, so I asked for an estimate to clean out the whole back yard. They had problems reaching me on my cell phone (even though they had my landline and work number), so they stopped mowing weekly and I had to call back to the company to get them to restart. After that, the mowing has been fine. Then I asked to have them clean my gutters, which they said they could do and maybe complete within a week, but nothing was done, and they billed me for it. I called back and they said they had cleaned it but would come and do it again for free, and this time they actually did it. As a relatively new homeowner, I knew the gutters hadn't been cleaned for years, so it was not that I couldn't tell the difference before and after. They do good work, but I'm not sure it's worth the hassle of having to repeatedly call and pester them to get things done. However, this is my first experience with a lawn-care company, so I don't know if my expectations are too high.

I like them quite a bit because they are very professional and they do a good job.

They're great! The owner is accessible and they have been accommodating. They work efficiently and they do a good job. I would highly recommend them.

They have been great. With us being in Chicago I know I can count on the work being done because I can trust them. The lawn is always nice and clean when they are finished. They have always done a good job.

I AM VERY SATISFIED WITH THEM. THEY ARE VERY PROMPT AND VERY NICE PEOPLE. THE ONLY THING THAT I DID NOT LIKE WAS THAT I HAD TO SIGN A CONTRACT WITH THEM THAT STATED THAT THEY WOULD COME EVERY OTHER WEEK. I ONLY NEED THEM EVERY THIRD WEEK.