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Call The Mrs

With Angi since October 2008

4.0

(7) Verified Reviews

Description

Call The Mrs. has been proudly offering house cleaning, carpet and upholstery cleaning, window cleaning, air duct cleaning and commercial cleaning services to our friends and neighbors in Southwest Michigan for over 30 years. We're a family owned company, not a franchise, so we take great pride in the services we provide. Give us a call for a free, no-obligation consultation. We'd love to talk with you about your cleaning needs....

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Handy House Cleaning

4.0

(5) Verified Reviews

Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

1.0

09/03/2015

It saddens me to report this cleaning company should be avoided. The owner Ms. Tami Gage is not qualified to manage this business. Thankfully, I am far too busy to fully elaborate on the vastness of this companies ineptitude. Call the Mrs LLC and Ms. Gage left our home unlocked on multiple occasions, have high employee turnover, inflated her invoice (alarm time stamped arrival and departure) and c...

DESCRIPTION OF WORK
We have used Tami Gage's company for a couple years off and on to clean our home. They would typically send 3 people on the crew and bill us $60.00 per hour (or $20.00 per hour per person). Ms. Gage would bill us for an hour totaling $180.00. There quality of work was below average at best, like you could tell they were rushing and being superficial, certainly not going above and beyond. Be aware also Ms. Gage finds it appropriate to bill additional time for unloading and loading vehicles and in our case she routinely added 15 minutes (for 3 crew members). When I questioned this up-charged bill inflation to Ms. Gage she was very aggressive and hostile, but reluctantly adjusted the bill to the correct amount. Overall Ms. Gage is very difficult to work with

CATEGORY house cleaning

5.0

05/14/2015

unknown

DESCRIPTION OF WORK
They cleaned my house for me - almost like a spring clean - but in January.

CATEGORY house cleaning,window cleaning

4.0

02/04/2015

unknown

DESCRIPTION OF WORK
Requested: Deep cleaning of every internal surface (except floors) to ensure nicotene removal. Result: Most surfaces were cleaned satisfactorily, but some, most notably some ceilings and doors, did not appear to be cleaned very thoroughly, as evidenced by dust and cobwebs. | |Requested: Cleaning of heating ducts. Result: Done satisfactorily, as far as I can tell. | |Requested: Clean ASAP. Result: Delivered! Excellent! | |Requested: Take your time and do a really good job. Result: Seemed to rush, so the job seemed less complete than expected. | |Comments: Call the Mrs. (Tami) was responsive, professional, and pleasant to work with. She seemed to understand what was expected and talked as if they would be able to do a top notch job. I might use Call the Mrs. again, but probably after exploring other options first. My recommendation to others would be to be very clear about what you expect, and inspect the results before signing off. To be fair, I didn't give Call the Mrs. a chance to come back and redo the unsatisfactory parts of the job, due to my own time constraints.

CATEGORY house cleaning,window cleaning

5.0

05/06/2014

Call The Mrs LLC were good.

DESCRIPTION OF WORK
We have used Call The Mrs LLC for housecleaning services.

CATEGORY house cleaning,window cleaning

4.0

10/21/2013

Fine, just too high a price. Might use them in the future specifically for windows.

DESCRIPTION OF WORK
Didn't hire provider. Price was higher than we expected - more like a commercial, not a residential, rate. It covered window cleaning, housecleaning and upholstery touch up cleaning for a three bedroom house. Seemed very professional, however, came to the house to make the estimate. Gave us a handwritten estimate while at the house but didn't follow up with one in writing by e-mail.Her window cleaning staff is different from her housekeepers - the former are insured for ladders, for example, but housekeepers are not.

CATEGORY house cleaning,window cleaning

Services Offered

Janitorial Service,Janitorial Service,House Cleaning,Duct Cleaning,Window Cleaning,Carpet & Rug Cleaners

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
No