PROSOURCE OF DETROIT METRO

not good the flooring was supposed to be distressed and it only had 4 scratch marks about every 4 feet we were told it is the way it is supposed to be and once it was installed we would see the distressed look would be noticed then - even after supersteamer brought 4 pieces to prosource to compare to the sample (which i was told by both it matched) after putting about 10 pieces down it looked horrible i then picked up the sample and placed it on the floor that was installed and we all agreed it did not match the sample they then filed a claim with usfloors which was approved yet they are still charging me a 20% restocking fee (though they are sending back to the manufacture) ok fine i would take the loss of the 20 % however now Supersteamer told me the claim has been denied which is a lie. i tried to contact prosource and I spoke with Mark or a Mike (i don't remember) and he said he can't talk to me i have to contact Super Steamer - this is a complete nightmare and the floor is still sitting in my home eventhough i have new flooring installed already.