Sentrel Bath Systems/The Bathtub Network

After verbally getting an estimate on the phone, company sent a representative to measure and write up a sales agreement. The sales agreement stated work to be performed was manufacture of the shower base, installation of the shower base and a customer supplied vanity, top and faucet. Was told that the shower base would be custom made and take 2 or 3 weeks, and that I would receive a call when it was completed to schedule installation. I signed the contract and put a 50% deposit down by credit card. I received a phone call a week and a half later from the marketing director (who was the original contact, at the Home Improvement show). He stated that there had been a "mistake" in the price for the work and that the company could not provide the services as stated in the contract because the company would "lose money". He claimed that he quoted us a price assuming we would be doing the installation of the base ourselves (ie. excluded the labor to install the shower base while including labor charges to install the vanity, vanity top and faucet we were providing). We have no experience at home remodeling and were hiring this company because we knew we could not do this ourselves. We never implied to him that we would be doing any of the work ourselves. He suggested we both just walk away from the agreement, despite the fact that I had a signed contract for the work and my deposit had already been run through on the credit card. My deposit was returned to me. I would never do business with either company again. A signed contract should be binding, but would not trust a company who felt they were losing money on the deal to do renovations in my home.