Perfect Floors Inc

Do not buy any Bella Vera product. Having problems with Padova Palermo the rep was out to look at the flooring on April 29th. Have also contacted the company. Not happy with this floor. No communications from or company what they going to do with my flooring.

Great! The carpet came in quickly and it was installed in one day. They even vacuumed up the stray strands when they were done. All I had to do was move the furniture back.

The were excellent from the salesmen to the installers and owner. This is a very first class operation. We ordered the carpet and when it was delivered we realized it was what we ordered but not what we wanted. Instead of arguing with us the installers said "no problem" and called the owner who basically said their job was to satisfy the customer and agreed to take the carpet back and had the salesmen back at our condo that evening. He also was not defensive and repeated that their job was to make sure we were satisfied. We picked new carpet and they even put it on a rush order. This company is the one used by Costco and we now see why. Excellent price and service.

They were upfront, honest, and punctual. They did not try to push us into a particular product, and their price was competitive. The installer even helped remove a creaking sound in the subfloor at the top of the stairs.

Very thorough estimate. Good explanation of work to be done. Very quick response to my request for a quote. Very knowledgeable, friendly and respectful. I decided not to have the work done because they were very busy and I would have had to wait several weeks for the work to be done.

Mr.Z was very helpful and showed exactly what we wanted in the price range we asked for. In fact, they still offered the exact same carpet in a patterned Berber that was ours and has been a mainstay for many families over the last 20+ years. Mr. Z explained, these new carpets were different . A lot of older carpets were oil based products that were now made from organic corn oil. Allowing better wear, cleanliness and a longer life cycle. He showed us a few better grades and the advantages and allowed us to make the decision with absolutely no pressure at all. The installation crew was punctual and professional and cleaned up after installation quite well.they left leaving us respected and relaxed in Rochester Hills. Great Job guys and see you next time we need any type of flooring needs. Mark D. In Rochester Hills, MI.

The installation team was outstanding. They did a fabulous job, arrived on time, cleaned up, and worked late the second day to get the job finished. Beautiful installation. The sales representative was not particularly proactive in selling the carpet, and I never received a sample he ordered for me. However, I knew pretty much what I wanted and he did get the carpet ordered and installed very timely. I have used Perfect Floors on 3 occasions over 10 years and I will use them again. They are very competitive and have been doing business for many years. We have been very happy with all of their services, having had tile installed through them in the past, as well as a prior carpet installation.

Did a good job, cleaned everything up, left no mess.

They were great. They came on time. They fixed everything that we wanted changed, even if they had to come back.

The sales man was very knowledgeable in helping us with our choices. The installers were prompt in arriving the 2 days that they were here. They worked and hard to complete the job so as not to interupt pur time schedule. They were profesional, polite and cleaned up. Great job!