ADVANCED ARBORICULTURE

I would never recommend this company.

Awesome.  During the quote, they even answered my questions and guided me on how to care for my trees and shrubs.  I really liked this company and will be hiring them to do some work for me.

unknown

The estimate was the most reasonable I received of three tree service firms. The manager (Terry) was prompt and pointed out the root trimming that was needed that I was unaware of in addition to the tree thinning work.
The actual work day was delayed due to weather and I received a call in advance to re-schedule the work.
The work was done well and efficiently andhe cleanup was excellent. I was very happy with the entire process and will use them in the future.
Please note that the business address was PO Box 242, Birmingham, MI 48012

Quote went great, was on time, nice and seemed knowledgable. Was supposed to work on two trees: 1) install a cable and 2) trim one up off the ground and away from a neighboring tree, trim off the newer branches growing here and there (suckers), and trim off the dead/broken branches. Received the quote in the mail about a week later and it listed the cable and to elevate the tree in front, figured they knew the details that weren't listed, signed it sent it back in. Came home about 3 weeks later and the cable was installed and the tree in front had been trimmed up off the ground but that was all. Still growing into the neighbors tree, still has new growth all over the trunk and some obvious dead branches. Looks like crap. Called and left a message, he called back the next day he read off the quote and then said that he remembered that they were supposed to do the other work but he had sub-contracted the job and the sub-contractor worked to the quote. He was going to send them back out at the end of the week. Not sure they ever came back, if they did then they elevated the tree again but all the other stuff is still there. Got the bill last week. Full payment due. $370.