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Shuwb Oriental Rug Svc

Carpet Cleaning, Oriental Rug Cleaning

About us

I wash / clean specialty rugs such as hand woven from Iran, Afghanistan, Turkey etc. and machine made rugs like Karastan or Wilton, Stark and Sisal Rugs as well. I wash / clean all rugs "personally". I pay special attention to detail such as colors, stains, pet odor and fringe/tassels.

Business highlights

22 years of trusted experience

Services we offer

Rug Washing / Cleaning - Rug Repair - Stain Removal - Odor Removal - Dusting - Blocking -

Services we don't offer

I do not up-sell a service you don't necessarily need, such as protect-ant (wool has a natural protection) or sanitizer. Sanitizing is not necessary for all rugs. I Do Not call you a couple days later after we have agreed on a price to clean your rug and charge more because I found a spot or stain.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 28 reviews

Fred L.
08/2017
5.0
oriental rug cleaning
  + -1 more
It took several weeks but the results were excellent
Description of Work: Cleaned an Indian floral rug with significant stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Shuwb Oriental Rug Svc
I appreciate your honest review; and thank you for choosing me. Sincerely; Robert Krysmalski

Julie M.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent. Carpet looked and felt clean
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Shuwb Oriental Rug Svc
Thank you for your excellent review; very much appreciated. Sincerely, Robert Krysmalski

Douglas N.
07/2017
5.0
oriental rug cleaning
  + -1 more
Price a little high but service really good.
Description of Work: Clean expensive oriental rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Shuwb Oriental Rug Svc
Thank you!! for the A Rating. Your review is sincerely appreciated. Robert Krysmalski

Joanie O.
06/2017
5.0
carpet cleaners
  + -1 more
They look great. Excellent service!
Description of Work: Oriental rugs cleaned and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Shuwb Oriental Rug Svc
An Overall A grade always make my week. I really appreciate your time to give me a great review. Sincerely; Robert Krysmalski

Chiquita W.
05/2017
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shuwb Oriental Rug Svc
Thank you! I truly appreciate an A Sincerely; Robert

Chiquita W.
12/2016
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamie D.
06/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned two rugs and fixed fringe. Very nice they deliver/pick up. Very professional, responsive and timely!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

gary M.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Robert was very professional. He came out, explained how the carpet would be cleaned, and rolled up the rug and took it to his facility to clean. He provided an exact figure for the rug. He was very prompt and the rug was cleaned and delivered when he promised. He did a beautiful job. We've had this rug since 2004, it was custom made, and this is it's first cleaning. I highly recommend Robert. We'll call him again.
Description of Work: Picked up area carpet. cleaned and returned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Shuwb Oriental Rug Svc
I honestly appreciate your review. Thank you!!

ronald W.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Robert is absolutely the best person to have clean oriental rugs -- they came back looking better than they did when new. He is the only person I would ever trust with rugs that you value. Absolutely the best there is.
Description of Work: cleaned and repaired some antique oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Shuwb Oriental Rug Svc
Thank you! for your very kind words and entrusting me with your fine carpets and rugs. Sincerely Robert Krysmalski

Yvonne V.
09/2015
5.0
oriental rug cleaning
  + -1 more
They were extremely professional. He worked with us, as we were not in a hurry to get the rugs back. The rugs were beautiful! Their service is on par with the best options out there. He picked the rugs up, which was a real bonus!
Description of Work: We had 2 rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

Response from Shuwb Oriental Rug Svc
Thank you! I truly appreciate your very nice review. Also, I did forget to say that I am available for spot cleaning advice just in case an accident should happen. Of course this applies to all Angie's List Members. Kind Regards; Robert

Paul U.
07/2015
5.0
carpet cleaners
  + -1 more
Took in dirty wool rugs, picked up clean wool rugs. Very good job
Description of Work: Clean wool rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Shuwb Oriental Rug Svc
Thank you for your kind words, I really appreciate positive reviews; especially those that come thru Angie's List. Best Regards; Robert Krysmalski

meredith B.
02/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
The owner was professional, courteous, and cared a lot about our satisfaction. He spent a bit more time with the rug than we had anticipated, but it had been rolled up for decades and he needed to get the creases out. I think had we brought in a rug with less issues the timeline and price may have been a bit better, but overall we are very pleased.
Description of Work: Cleaned a 2.5' x 5' wool, hand-hooked rug. Because of the process in which it was made, it could not be washed like his other rugs, and required more hands-on detail work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Shuwb Oriental Rug Svc
Thank you for your great review; it is much appreciated. Kind Regards Robert Krysmalski

Dennis G.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The cleaning and repair were of the highest quality.
Description of Work: Cleaned and repaired an oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Shuwb Oriental Rug Svc
Thank you for your fantastic review, I truly appreciate your business. I look forward to working with you in the future. Best Regards Robert

Michael C.
07/2014
5.0
carpet cleaners
  + -1 more
One gentleman came to pick up the rugs. They were taken to be cleaned and were returned to our home with the same gentleman.
Description of Work: They picked up our rugs, cleaned 3 of our Oriental Rugs, and returned them in wonderful condition. They picked up 3 of our Oriental Rugs, cleaned them, and returned them in excellent condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Shuwb Oriental Rug Svc
Thank you so much for your great review. I look forward to working with you again. Sincerely, Robert

Derrick B.
02/2014
5.0
carpet cleaners
  + -1 more
Great work, rugs were beautifully done. The guy came and picked up the rug at my home and brought it back it was done.
Description of Work: Rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Shuwb Oriental Rug Svc
Thank you [member names removed], I look forward to meeting you again. Best Regards............................Robert

andy C.
12/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Robert came to my house, inspected my rug, provided an estimate and took my rug. Robert came back the date he said he would return, with my SUPER CLEAN rug. The rug is beautiful. It looks new. Robert was courteous, knowledgeable, and professional. We were having a party, and Robert said he would get the rug back before the party and he delivered on his promise. Robert's service is exactly what I wanted. One phone call, prompt service, pick up and delivery and delivered on time.
Description of Work: Picked up my rug from my house. Robert wanted to know all about the rug - pets, spills, etc. Robert took the rug, cleaned it THOROUGHLY and returned it to my house on the date he promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Shuwb Oriental Rug Svc
Thank you [member name removed], it was a pleasure working with you. Have an enjoyable vacation. Merry Christmas to you and your wife...............Robert

cynthia S.
04/2013
5.0
carpet cleaners
  + -1 more
I would absolutely use Shuwb again. He was terrific.
Description of Work: He cleaned a very large hooked Stark area rug , family room furniture, and my outdoor(Sunbrella ) cushions. He did a great job on the area rug ,as it was quite soiled from kids and the dog.He also arranged to have one side of it rebound. I have had this rug cleaned before by Hagopian and they not only kept it for well over a month but did not clean it terribly well. Shuwb did a much better job in much less time. It should also be noted that Shuwb cleans all kinds of rugs, not just oriental so don't be misled by the name of the company. I was also really impressed by the cleaning he did on my outdoor cushions. I tried all sorts of things to try and get them clean and nothing worked. I'd pretty much given up on them. First he took one with him to see what he could do, and it came back SPOTLESS. I couldn't believe it. So I gave him all the rest of them to clean, and they ,too ,look like new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shuwb Oriental Rug Svc
Thank you so much...........(Member name removed). It just makes my day when I get an A Rating.

Constance T.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went very well overall. Picked up and delivered the rug to the house and was very responsive
Description of Work: Great job repairing and cleaning a large oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Shuwb Oriental Rug Svc
Thank you.......Thank you!. I much appreciate your business

Elizabeth S.
12/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
eProvider very responsive and willing to adapt to my request to clean our room sized oriental rug in place. Because of the size of the rug, he adjusted the cost. It was very fair. He came a few days ahead to look at the rug to make an estimate and plan. He arrived on time, did a beautiful job. I will use Shuwb Oriental Rug Service again.
Description of Work: Cleaning of a large oriental rug in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shuwb Oriental Rug Svc
Thank you customer. It's a pleasure working for you. Robert

Sheila G.
11/2012
5.0
oriental rug cleaning
  + -1 more
Prompt, very courteous, knowledgeable. Rugs were beautiful! Will use again very soon. I have more rugs to clean!
Description of Work: Cleaned 3 valuable vintage persian rugs (over 60 years old, very large). A few rugs had pet stains that he managed to remove. It is difficult to find someone with the expertise required to clean these rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Shuwb Oriental Rug Svc
Thank you customer.......Very much Robert

Geraldine B.
07/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He was very nice and helpful. He's a bit pricy but he does excellent work.
Description of Work: Shuwb Oriental Rug Service came out and did some carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL and SANDRA O.
06/2012
5.0
oriental rug cleaning
  + -1 more
They were very good. I have not done oriental rugs for ages, but had done the regular rugs done by the same company. I used to give $800 for oriental rugs. The oriental rugs are taken away. After it is cleaned, they come back to hand over the cleaned rug along with the clean-up process pictures. The quality of the work is excellent. The price seems good to me, but since I have not used any other company therefore I am not aware of the comparison.
Description of Work: I used Shuwb Oriental Rug Service for my regular and oriental rugs cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA & THOMAS H.
03/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They have excellent service and they do a great job.
Description of Work: They cleaned 5 oriental rugs for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL and SANDRA O.
12/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They came to pick them up and took pictures of them when they were at the facility to see the process. They did a very good job.
Description of Work: This was for rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George H.
07/2011
5.0
carpet cleaners
  + -1 more
Robert Krysmalski, the owner, gave us an estimate of $395 for hand cleaning our oriental rug that our dog had messed on. Shuwb did a masterful job of getting the rug clean. They were professional and courteous.
Description of Work: Clean oriental 9.5'x12' rug with pet stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395
    • 1(current)
    • 2

Contact information

2243 Star Ct Bldg. 5, Rochester Hills, MI 48309

www.orientalrugservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning

FAQ

Shuwb Oriental Rug Svc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Shuwb Oriental Rug Svc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Shuwb Oriental Rug Svc does not offer free project estimates.
No, Shuwb Oriental Rug Svc does not offer eco-friendly accreditations.
No, Shuwb Oriental Rug Svc does not offer a senior discount.
No, Shuwb Oriental Rug Svc does not offer emergency services.
Yes, Shuwb Oriental Rug Svc offers warranties.
Shuwb Oriental Rug Svc offers the following services: Rug Washing / Cleaning - Rug Repair - Stain Removal - Odor Removal - Dusting - Blocking -
I do not up-sell a service you don't necessarily need, such as protect-ant (wool has a natural protection) or sanitizer. Sanitizing is not necessary for all rugs. I Do Not call you a couple days later after we have agreed on a price to clean your rug and charge more because I found a spot or stain.

Contact information

2243 Star Ct Bldg. 5, Rochester Hills, MI 48309

www.orientalrugservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed