They repaired my basement leak, but left me with another nightmare, when they completed the project, they left me with another nightmare outside problem. My backyard is completely flooded and has flowed into my neighbor's yard. When the job was completed I asked about the continuous water flow and was told give it a few days and you'll be okay. Well I gave it a week and my backyard is submerged under water, I can't go outside to use it, can't cut grass cause it's so soggy. I called for two weeks with no response, only the operator telling me that I was on high priority? Finally I get a call from Bruce and he asked if I could take pictures of my problem, I did and he called back shortly and said that's it was my problem and that they only do basement repairs, and that I need someone to come out and fix that, but I told him I didn't have that problem before he fixed my basement. And that they don't access outside of the home, and couldn't gage what would happen after the repair. He then said from the pictures I probably had hard soil and that might be my problem for the water staying up top, hard to believe for me but that was his answer, wasn't their issue, end of conversation. Well they repaired my basement and transferred it to my backyard, thanks Foundation System of Michigan!

Would not recommend. During a schedule inspection Field Inspector Charles urinated all over my first floor restroom, so much that the mass fluid traveled through the plumbing cutout under the sink cabinet, running down the drywall and pooling on the floor. Mr. Colston denied the incident when I confronted him, not knowing that I had already reviewed the security footage of him talking to a FSM staff on speaker phone in my front yard! The amount of discharge the accumulated on two floors would suggest that this wasn’t just an unfortunate accident. FSM’s official response is that this is a “training opportunity” for their staff.

I dont like the fact that FSM does not schedule any inspections by city and gets paid in full without the final inspection being completed.What happens if the inspection fails and again the homeowner is responsible for scheduling the inspections. Not good.Also the permit process all messed up.

Terrell, Chad, Matt, and Demetrius did a great job fixing my water problem and cleaning up after the job was done. Thank you!

Marco, Mario, Tyler and Matt at FSM were great at installing my basement waterproof system. They made sure everything they did meet and exceeded what I was looking for. They answered all my questions and made sure everything they did was of the highest quality. They cleaned up after themselves and made sure I was satisfied. They are first class at what they do and how accommodating they were to me and my family. I highly recommend them.

The Guys were great, very quick, cleaned after them self's, very informative, answered many questions, i would have Dustin M the foreman, and his assistance Mason O and Terrence B do any job again for me, or recommend the company to all my friends and family, thanks again for the security I will not have issue's in the future on that wall.