Eco Foam Insulating LLC

Baffles were not put in correctly or were blocked by cellulose.  When I called to have them come out to fix I had to repeatedly call to get them to come out and look at it.  They admitted it was bad and they looked at the tools required for when they came back, but never returned.

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The purpose of our job was to hopefully eliminate the recurrence of ice dams, which have now caused two water leaks into the house in 17 years, as well as destroyed gutters. As a bonus, we hope to save on our heating and cooling costs, and improve the feel of the house. 
The quotes were a bit confusing to me due to my lack of understanding of proper terminology. I actually misunderstood that after a revision to our initial quote that both quotes were required to complete the total job. So the total job cost a bit more than I first expected. However, I think their prices are reasonable based on online research of the insulating methods here at Angie's List and through broader searches. They were very nice about correcting my misunderstanding, and we are pleased with the total job so far. 
Two young men did the work in one day. They arrived a little earlier than the appointed start time, which was great -- it was a very long day of work for them. Because of the different types of foam used, two different trailer rigs were required. They started with the injection foam in the parts of the roof that are not human accessible, left to swap trailer rigs, and returned to do the cellulose and spray foam. 
These men were very professional, considerate of our (aging and far from pristine) home with protective equipment, and did a thorough job cleaning up the house when done. Hoses for foam rigs had to come through windows. The work is hard, in cramped spaces, and requires them to wear personal protective equipment that is hot and sweaty -- even in early November. They laid out the old disintegrating fiberglass insulation that was in the crawl spaces where the roof meets the outer walls to be an extra bit of insulation in there as well. I like this better than having it removed for disposal. These guys worked hard, and deserve a great deal of respect for getting the job done, and done well. 
Things to be aware of if you are doing foam insulation:
* It smells for weeks afterward as the foam out-gasses. It didn't bother us too much, and we were fortunate to have a few warm days where we could open windows. We may have had a bit more smell than others might because we have not yet closed up the wall where we had to cut an opening. 
* Despite my best efforts to vacuum above the sills over the basement foundation, the spray foam still blew out a bunch of dust and debris into the basement. This was the one place they were not able to clean up well, but that's our fault for having a very full and messy basement. They did the best anyone could possibly have done down there!
End results:
* The house was immediately quieter! Not that we had a noise problem before, but the upstairs and basement areas just feel a bit quieter.
* Both the basement and the upstairs feel warmer. Prior to this insulation work, both spaces would be significantly and very noticeably colder than the rest of the house, even by mid-November. We have noticed much more even temperature throughout the entire house. 
* We program our thermostat to be at 65F for getting up in the morning, the evenings, and on weekends. Nights and work days it is set to 58F. I thought the furnace would run less and the house would maintain temperature better -- but at this point, I don't think it is. It is an old house, and there are plenty of other places we are losing heat, so perhaps with more work on the other problems we can truly improve that. 
* It's hard to compare the same month from one year to the next on energy use with the large variations we have in weather, but our gas usage for Nov - Dec billing cycle is nearly the same as last year. We have a gas range, clothes dryer and water heater, so there are other factors. Too soon to really know the impact on energy bills. 
* We have already had one significant snow. I could see one spot maybe a foot square where there is heat loss through an injection foam area compared to surrounding areas. I don't know what might have prevented getting that area well, but I doubt there is anything that could be done at this point.
* After the damage we had from last year's heavy snows, I am not taking any chances and will continue to pull snow down with a roof rake. Things melted pretty fast after that snow, and we did get a few small icicles in the places we've had large ice dams in the past. Still, itt feels like an improvement, and as we get into the sustained colder weather we will know for sure, but I am optimistic that we won't have a recurrence of water damage from ice dams. 
Based on our overall experience, we are confident in recommending Eco Foam for residential insulation work.

John did our estimate and knew what he was talking about. Estimate arrived via email within one day and had 3 different options for us to select from. Approximately one month later our project was finished by Matt and his crew of 2 guys. They knew what they were doing, kept me informed and had great respect for personal belongings inside and outside of the home. They cleaned up and vacuumed in the garage and the house. This was a great experience and I would recommend them to anybody that wants to use a company that is very professional and gets the job done correctly!

It took two phone calls to get a salesman out to give an estimate.  They  came out and I had a written estimate two days later.  I scheduled the job for two weeks later.  I had no contact with them in the mean time but on the scheduled date they showed up 15 minutes early.  They spent two days to complete the job.  When the job was done I did a walk through with them and they sprayed any area that I thought needed more.  They moved some lumber that was in their way and cleaned up when they were done.  I will use them again when I do the garage

Cleaned up well. From the sales guy to the guys in the attic they seemed to know their stuff and were friendly.  Didn't shop around much but price seemed reasonable,

did great job filling all areas in living room and along basement, cleaned up everything well. covered and sealed areas to keep things clean. 
on return visit when kitchen was insulated, removed siding and filled walls, placed siding and could not even tell they were there. Nice work. And price made me kick myself for doing sooner.

Workers showed up on time and quickly got to work.  They explained their processes and answered questions politely.  They cleaned up after themselves and provided all the information needed to complete a utility rebate.  Good all around service.

The 2 man crew showed up early.  Because the access to the attic was in a closet, they suggested that I remove the clothes.  They even helped me to remove the clothes.  They then got right to work.  Plastic was laid down to bring the hose into the home in an effort to not dirty my light cream carpet.  They worked efficiently the whole time they were here.  Matt, one of the crew members, explained every step that they were doing and answered all questions that I had.  The two gentlemen were very professional.  I was concerned about dust all over the house because of reviews I'd read online.  But very minimal dust and limited to the closet area where the attic access was located.  Thanks Matt for recommending the removal of my clothes!

- Price: Shocking (in a very good way) compared to another quote we had for just the attic insulation.
- Quality: The team did a great job! We had some unexpected overspray due to how our HVAC ducting is connected. This resulted in damage to a few curtain panels (one panel getting hit the most). However, Matt & Josh did a great job at both cleaning up what they could as well as reducing / preventing the problem as the spray foam continued to be applied.
- Responsiveness: The team responded to all inquiries in a timely manner.
- Punctuality: Everyone arrived as expected (and, for the technicians doing the work, about 10 minutes early!). We are very satisfied.
- Professionalism: Everyone on the team: John, Matt, Josh and Pam in the office were all very professional.
- Overall: The process we felt the process went very well. John, our Sales / Project Manager was a pleasure to talk with. He took the time to answer questions and provide us knowledge of the products and services sold. Matt & Josh, the installation team, did a great job, even under the "Monday Madness" of the overspray issue. Pam was very friendly and professional in all interactions.
 

on time and on budget; 

Mat provided estimate within 12 hours, he gave options and helped prioritize. Because I had 2 jobs completed same day, I was given discount. Matt also called day before to confirm and called day after to make sur eI was happy with work. Workers were very professional, worked very hard/ non-stop for about 6 hours. They spent time vacuuming up after.
If you hire him because of my review - please mention my name.

We contacted them in August and was given an estimate that was reasonable compared to other area companies.  We decided to delay the job until October. They gave us the same figure for the job that was quoted in August. We were able to have the job done in November as we ran into their busy season.   They came on the arranged date and the job was done in a day. The workers cleaned up where they had been working.We would use their services again.

In the heat of the summer the crew climbed into the attic and removed old insulation, a dirty, nasty job. They were always professional, pleasant and on time. They will be returning this fall to re-install insulation.

Crew of 2 arrived at agreed time with equipment in a trailer.  Insulation was installed through a flexible hose passing through front door and up one flight of stairs.  Installation took about 2.5 hours.  After the job was done the crew cleaned up what little spillage there was using a portable shop-vac.  Now in heatwave conditions upstairs of the house is noticeably cooler than before.

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Estimate was quick and too the point, and the price was good. Crew was one day late due to problems with their tow vehicle, and then arrived late on the re-scheduled day for the same reason. I was kept informed about the delays.There was a problem getting the trailer in my driveway, and I let them park on the lawn (which left big ruts in the grass). I was bothered to learn later that they had enough hose in the trailer to reach my basement from the street, and did not have to park on my lawn. I take responsibility, since I told them it was OK to park there, but it would have been nice to know they had another option.

The crew worked quickly, actually a bit too quick for my tastes (it took about 45 minutes to actually apply the product), but they did what they came to do, and the new insulation has had an impact on the comfort level in the home. During the estimate, I was told they would cover anything they might get over-spray on, which they did an poor job of; we are still finding over-spray on all sorts of things in the basement.

Decided I was through paying massive heating and cooling utility bills, so using Angie's List, I contacted both Eco and Great Lakes. It took a week for me to hear back from Great Lakes, and two days to hear back from Matt. Lots of houses being renovated in my area as no one can afford to move to a new house!
Matt from Eco came out a couple days after I spoke with him and gave me a great quote. I had previously been quoted over $2,000 from Hanson's to have 10" cellulose blown into my attic, so when I found Matt's quote to only be $900 more, with R-45 15" instead of Hanson's 10", PLUS having foam in the walls I very happy.
A week later, two guys from his company came out and within 6 hours they were complete. They cleaned up their mess and did not leave anything behind. Both guys took the time to speak with me and answer my questions about not only the foam and cellulose, but how they were applying them.
Matt came out about halfway through the install to check on the guys and to make sure I was pleased with the work.

Before: House had R-13 rated fiberglass in attic, and nothing in walls.
Now: True R-50 (the R-45 compensated with the existing R-13) in the attic, and R-19 in my walls.

My heating bills should drop dramatically.

Contacted Eco Foam for estimate.  Received estimate.  Made arrangements to schedule work.  Work was performed.  This was a two day project.  The first day the exterior walls were insulated.  The second day the attic and rim joists were addressed.  The two man crew was very polite and professional and communicated well when needing to ask a question or provide a status update. Great job!

The product Eco Foam uses is expensive but fabulous and fully blocks air flow, and it doesn't require a ton of space.  Eco Foam guys are very friendly and helpful but very messy.  The insulation in manufactured on site and blown into the building from a trailer.  I think the Eco Foam guys could do a better job containing the mess away from existing parts of the house and furniture.  I love the product, so I would use them again and recommend Eco Foam because of this.

Crew was extremely nice and very conscientious about their work. When we were unsure if we should use styro plugs or wooden for the holes they drilled in the walls, they put in the styro and left us the wooden plugs, just in case we changed our minds later. All in all, a great group of guys who did quality work and went above and beyond to make us happy.