About us
Additional phone - (866) 561-0521. Additional email - [email protected].
Business highlights
58 years of experience
Services we offer
Auto sales, repairs, accessories, body work & tires.
Reviews
4.212 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 25% | ||
| 0% | ||
| 8% |
Filter reviews by service
Showing 1-12 of 12 reviews
Lance V.
Nov 2020
Auto Service, Auto Sales
Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone while my daughter cried, they finally said they'd fix it. The car I paid them thousands for needed a new engine. That took more than 2 weeks. 5 days later, it died again. They told me that I can't expect a car to actually run when I buy it from Matick. Another couple hours on the phone (while my daughter cried) and they relented again. This time it was various worn-out parts connected to the engine, which they reused from the old one, and the used-up plugs from the junkyard engine they used the first time. This also took over 2 weeks. It very shortly died again. Phone for hours again, daughter crying, begging, arguments, threats, they finally gave in again. THIS time, they couldn't even figure it out. They kept the car for THREE weeks this time, then they said come get it, we don't know how to fix it. When I got there, no one even knew where the car was. The one in charge sent it to an outside shop and didn't bother telling anyone. The new place had it running in a day and a half, proving that Matick mechanics aren't worth crap. We've given up on this shitshow. The car has gone to a real mechanic 4 more times. I've shelled out about 2 grand, and I still need to disconnect the battery when it's parked or it'll die The only positive in this was the rental car office. ONE person managed to put forth some customer service effort, and that's because they only had to fill in a few boxes and hand me the keys. Needless to say, I'm not going back. Needless to say, George Matick doesn't give a ****.
Carolyn J.
Jul 2017
Category Name not found
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Response from George Matick Chevrolet
"[Member Name Removed], we wanted to thank you for your A rating. Our team of nearly 200 professionals takes great pride in providing the best dealership experience. We hope to serve you again in the future."
Carolyn J.
Jul 2017
Auto Service
They're my dealer. They're wonderful. That's where I bought my car. The workers are great. They took me in right away. They are timely. They told me it would be about 45 minutes and it was maybe a half hour. I like them.
Response from George Matick Chevrolet
"We're so very thankful for your A rating and review following your service visit. We know that coming to service your vehicle isn't a trip everyone always enjoys. We have tried to make the experience as painless, fast and affordable as possible. Thanks for sharing your opinion with us, and others."
Earline B.
May 2017
Auto Service
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Response from George Matick Chevrolet
"[Member Name Removed], thank you for your A rating following your service visit. Please know how much your review, recommendation and most of all your trust means to our entire team. We look forward to serving you well into the future."
Deborah I.
May 2016
Auto Service
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Response from George Matick Chevrolet
"We genuinely appreciate your A review! Our team is focused on providing the best in guest service and value and will continue to work for you well into the future. Thanks again!"
Anita S.
Jul 2015
Auto Body Work
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Response from George Matick Chevrolet
"Thanks so very much for your A rating following your visit to our Body Shop! Our team works hard, every day, to make our guests' experience positive. We know that visiting a dealership Service Department or Body Shop isn't always a visit one looks forward to, so we do everything we can to make your experience pleasant, fast and affordable. We genuinely appreciate your feedback."
BENNIE H.
Jul 2015
Auto Sales
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Response from George Matick Chevrolet
"Mr. [Member Name Removed], while we just gained access to respond to these reviews on Angie's List, please know that we value all of our guests' feedback, even if from a few years back. If we can ever be of service in the future, know that much has changed since 2015 and we continue to innovate and focus 100% of our efforts on our guests' experience."
Ina S.
Sep 2013
Auto Service
They were waiting for me when I arrived .I only had to be at the dealership about ninety minutes.No one tried to offer me any services that Idid not request when I made the appointment. All service persons were very polite.
Response from George Matick Chevrolet
"Thanks so much for your A rating and feedback about your service visit. We approach every guest interaction with a consultative frame, meaning we only recommend services we would recommend to one of our closest family members. No upselling, no pressure, just great service. Thanks for your review and trust in the past."
Aaron W.
Sep 2013
Auto Service
Had to get wheels repaired and replaced. Had tire and wheel insurance so didn't have to pay. But had to call multiple times a day to get updates and had to return car because work was said to be done but wasn't so they did it on the spot while I was there. Took 3-4 days to get car back.
Response from George Matick Chevrolet
"We just recently gained access to respond to reviews on Angie's list, we apologize that we weren't able to address your concern back several years ago when it occurred. Please know we have scaled up and added technology well beyond what we had in 2013, all in an effort to serve our guests better. Thanks for your trust in the past and feedback."
Annette S.
Jul 2013
Auto Service
They charged me $520 which included towing and one problem with that is when they first gave me the estimate they told me it would be $250 so they charged me twice from what they told me as cost. The repair seemed to have gone well and the car is running better. There seems to have been a problem with the electrical system but that part is running better now. But I was not happy with customer service. No doubt they did not make the effort to explain the discrepancies between the estimate and the cost and I was in a rush at that time. I did not have a chance to talk to them then so I wrote them a letter to state my case and I was very surprised and disappointed then they sent me back some other letter saying that they generally addressed the issue and hoped that I am satisfied with the 10% off on the next service. They generally apologized and acknowledged the actual issue. I was not overly satisfied with their services. It will be difficult the company is good for doing its work but I cannot do it in this manner.
Response from George Matick Chevrolet
"We just recently gained access to respond to reviews on Angie'[Member Information Removed] list, we apologize we weren't able to address your review back several years ago when it occurred. Nonethless, we are human, but always try to make any mistakes made right by serving our guests and always putting you first. We hope in the future we'll be able to demonstrate that again for you."
Thomas W.
Sep 2007
Auto Sales
They have great a salesman there; his name is Jeff. This was a first class place. I could ask questions, there was no pressure, he showed me everything in the car, and it was very nice. I got a free first oil change and I would recommend him.
Response from George Matick Chevrolet
"We just recently gained access to respond to reviews on Angie's list, we apologize we weren't able to address your review and thank you then, but certainly are thankful for it still to this day!"
Homeowner
Sep 2006
Auto Service
THEY ARE FRIENDLY AND PROFESSIONAL. I WOULD HIGHLY RECOMMEND THEM AND HAVE. I FIND THEM TO BE HELPFUL.
Licensing
State Contractor License Requirements
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FAQ
George Matick Chevrolet is currently rated 4.2 overall out of 5.
Thursday: 8:30 AM - 9:00 PM
Saturday: 8:30 AM - 4:00 PM
No, George Matick Chevrolet does not offer free project estimates.
No, George Matick Chevrolet does not offer eco-friendly accreditations.
No, George Matick Chevrolet does not offer a senior discount.
No, George Matick Chevrolet does not offer emergency services.
No, George Matick Chevrolet does not offer warranties.
George Matick Chevrolet offers the following services: Auto sales, repairs, accessories, body work & tires.