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Reviews
3.513 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 46% | ||
| 15% | ||
| 8% | ||
| 8% | ||
| 23% |
Showing 1-13 of 13 reviews
Elizabeth S.
Oct 2018
Initially everything was great. Prompt & area was cleaned up. However, when they ground my stump they cut my sprinkler system line & will not cover the repair. So - stating they are fully insured, evidently, does not mean liability insurance. Per the owner the "fully bonded & insured" covers workmans comp & personal injury.
Michael K.
Dec 2015
unknown
Barb R.
Feb 2015
We had a severe storm and a willow tree was hanging over the house. I was home alone and felt I needed to get someone here as soon as possible. My husband said to look in the yellow pages. DJs tree service was one of the first listed. I called them. I have to say, they came within the hour and cut the tree down, which took about an hour. Then gave me a sad song about how busy they were and didn't not have time to clean up. The backyard was a mess. And then the shocker. Because it was a necessity and I was in shock of the thought of the tree falling on the house, I neglected to get a proposed price. But that was not a reason to gouge me! When I got the checkbook out and asked them how much I owed, the owner blurted out, "$2,750"!!!!!! I tried to challenge him, but again he gave me a song and dance about how they responded quickly! As I said, I was home alone and there was four guys, so I didn't feel comfortable not paying it. To this day, my husband has to listen to me complain about the bill. I contacted the BBB, and they said they would not get involved with issues regarding price gouging.
Susan L.
Oct 2014
Estimate was given the day after I called, service was done quickly and professionally. Cleaned up well. I had several friends and neighbors use Dan after I recommended him
James W.
Jul 2014
They're excellent. They were all very good. They're professional. They knew what they were doing. They cleaned up after themselves. Everything was great.
Cory B.
Jun 2014
We had two very large maple tress in our rear yard , with one of them over much of the neighbors backyard and pool , the guys did a great job in removing both trees and when I checked with the neighbor not so much as a twig was in the pool. Dj's did an awesome job and I would recommend them to all my friends and family , give them a call and get an estimate , very good price , on time and great work ,,, Thanks guys
JO A.
Jul 2013
Dan did a great job. He was able to perform the work shortly after our request was made, was on time, worked quickly and efficiently, cleaned up and even came back the next day to clean off the sidewalk in front of the house (we hadn't asked him to do this!). We would definitely hire him again!
Tove B.
Jun 2013
The wait seemed long, but the work was finally performed at the end of May. It was of course a massive job which took all day, and although I was not prepared for the resulting mess, the result is tolerable. Some final clean-up is necessary as well as the grinding down of the large stump, and Dan's crew is supposed to come out to do this within the next few, ... or several, days. We have had a lot of rain this spring which likely creates unwanted obstacles for tree removal, and I am prepared to excuse Dan for the delay.
I may .... or may not .... use DJ's Professional Tree Service for tree removal should such need arise in the future.
I may .... or may not .... use DJ's Professional Tree Service for tree removal should such need arise in the future.
Andy L.
Oct 2012
The tree trimming crew showed up on time and got right to work. Although the price quoted was to account for 2 days work to complete the job, the crew was done in less than 5 hours (they started at 7:30 AM sharp and were gone before 12:30 PM). They did a good job, except they left one dead 3" branch overhanging a main walkway, just off the parking lot area. When I received the bill a few days later, I left Dan Parker a voicemail message asking that the dead branch be cut down. I also asked if the charge of $4,450 was still valid, as they had only worked less than 5 hours to complete the entire job, instead of two days. This works out to a billing rate of nearly $1,000 per hour. A day or two later someone showed up while I was gone and took a smaller dead branch that had fallen from higher up in the tree and stuck and wedged onto to the 3" branch in question, leaving the dead 3" branch. The next day, Dan Parker called and said they had removed the branch in question, and that the $4,450 charge still stood because they had to "hire an additional crew" for the job to be completed so quick. I then emailed him a picture of the branch in question and asked for it to be removed. He finally called on 10/18/12, wanting payment immediately. When I reminded him of the branch still needing removal, he said he would have to come and see it when I was there to make sure they got the right branch. He came on 10/19/12 and we looked at the branch. He said the entire tree was dead (which it was), and that they would take it down for another $575. When I balked at that, he said they would cut down the 3" branch for $200. When I said I though that was ridiculous, he asked for payment in full, since we weren't going to purchase any more service. I paid the entire $4,450 amount, but will NEVER use or recommend this tree service again to anyone, for any reason. Even if it wasn't supposed to be included in what they had contracted to do (which is his claim), the good will to complete the job to the CUSTOMER's satisfaction is usually important.
Kathy D.
Sep 2011
Needed a stand of 5 large pines removed plus one additional spruce stand alone in another area. The pines had grown up and through all of the energy/cable lines running to the home and were footed in a mass of ground cover of vines. In the original quote I had also asked/paid to have the stumps removed, Dan and his crew had completed work for two neighbors and they were pleased with his service.
I had received a number of estimates and he was within the lower range of all them- there was a wide spread so most definately do recommend contacting a number of services.
He was timely, prompt and in the area without the ground cover the stump had been ground and the area was left as if there had been no tree there at all. In the area of the ground cover, it became noticeable as I employed a number of vegetation killers and cleared the vines by hand that a number of the stumps and root systems had not been ground sufficiently.
A return call in 9/2011 was made to Dan and delays not of his making (Miss Digg necessary to make 3 calls to have completed/rain and extremely wet conditions) dragged out the completion date. Once Miss Digg finally completed their work and the rain let up he made it out.. Due to a number of the trees having wide surface root systems extended quite a ways out into the yard, he charged an additional $175 to remove those as well.,
I was pleased with his work, his willingness to come back and complete the job. I can't know if it was thought if I kept the area in ground cover that I would not notice the stumps had not been ground or if it truly was an oversight or a difficult task with so much ground cover in place. I do know that he made it right some 5 months later when called and was very conscientious in getting the work done.
I had received a number of estimates and he was within the lower range of all them- there was a wide spread so most definately do recommend contacting a number of services.
He was timely, prompt and in the area without the ground cover the stump had been ground and the area was left as if there had been no tree there at all. In the area of the ground cover, it became noticeable as I employed a number of vegetation killers and cleared the vines by hand that a number of the stumps and root systems had not been ground sufficiently.
A return call in 9/2011 was made to Dan and delays not of his making (Miss Digg necessary to make 3 calls to have completed/rain and extremely wet conditions) dragged out the completion date. Once Miss Digg finally completed their work and the rain let up he made it out.. Due to a number of the trees having wide surface root systems extended quite a ways out into the yard, he charged an additional $175 to remove those as well.,
I was pleased with his work, his willingness to come back and complete the job. I can't know if it was thought if I kept the area in ground cover that I would not notice the stumps had not been ground or if it truly was an oversight or a difficult task with so much ground cover in place. I do know that he made it right some 5 months later when called and was very conscientious in getting the work done.
James D.
Jul 2011
Please see the above scenario. After he started on removing the tree from my house another tree service pulled into my driveway. He quickly went over and started talking to the person. As I approached he quickly closed the distance between me and the other tree service's truck and told me that he knew the person and they were just talking. Thinking back on it, it was almost like he didn't want me to talk to the other tree service. Like he didn't want any competition or interference. I wish I knew what he said to them. I wonder how many others he scammed like this after that storm. I realize that some will say that I really didn't lose any money since the insurance paid him but I just can't see someone engaging in that type of behavior and get paid at least three times more than he should have. Plus, I had to start, fix and finish the work that he got paid for and he exhausted almost all of my $500 tree service limit and there is still a lot of debris from other trees that fell in that storm. DO NOT HIRE THIS MAN!
Anders B.
Apr 2010
The work was completed quickly and with no damages to landscaping. The work area was cleaned up and all debris chipped and hauled away. Excellent work!
MARTY M.
Aug 2009
In July 2008 I called DJ's to remove a maple tree that was topped in a major windstorm. The top was hanging on a shredded trunk. The tree had been approx.15-20 ft. tall and 4"-5" in diameter. After making one cut to sever the top from the trunk and another at ground level, the tree was removed to a shredder in two pieces. The process took approximately 20 minutes. I was shocked when told the cost: $575. Dan Parker insisted I make out the check to him personally, not his company! In March 2009 I had another larger maple removed (20'-30' tall, 6"-8" dia.) that was too close to the house. This tree was a few feet from the tree removed by DJ's so the job was very similar except for the tree size. Another company's cost for the same service: $250. After removal of the second tree, I called Dan Parker to tell him I felt I had been overcharged and asked for an adjustment. He said he had set prices and nothing could be done.
Licensing
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FAQ
DJ's professional tree service is currently rated 3.5 overall out of 5.
No, DJ's professional tree service does not offer free project estimates.
No, DJ's professional tree service does not offer eco-friendly accreditations.
No, DJ's professional tree service does not offer a senior discount.
No, DJ's professional tree service does not offer emergency services.
No, DJ's professional tree service does not offer warranties.