Blue Water Pool Service

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Todd P. is
an independent contractor who works for Blue Water Pools in Port Huron,
Michigan.  Blue Water Pools provided us with his phone number when we
wanted a pool liner installed.  
Blue Water Pools gave us a price of $450.00-500.00 to have our own  liner
installed.  We contacted Todd and he gave us a price of $775.00 because
"the pool was next to a deck". Keep in mind this was an installation
of our OWN liner we had purchased online and was for Todd P's labor only!. He
said He decides the price on his work, NOT Blue Water Pools.  His price
was considerably higher than what the store had quoted us and we told Todd this
and he said that he would also hook up the PVC pipes to our swimming pool and
Blue Water would take care of the Hayward Heater repair which we also needed
done (as he didn't do heaters). He never did the job correctly. First, he said
our liner we purchased online wouldn't work, even though the box said it was
the right size, and we did end up having to return it and purchased a $530.00
liner from Blue Water Pools, which we had to go pick up at their store.  
After he installed the liner he left our home. 
The next day he sent a few young boys out to complete the job of hooking
up the pipes.  Since the water level in the pool was not to the point
where the pump could be turned on and the pipes checked for leaks, one of the
boys collected the money and signed a hand-written (by us) receipt and said
 that if there were any leaks that Todd would come back and fix the leaks.
These details were also written out on the receipt WE had provided, (since I
have a  hard time just paying out nearly $800.00 in cash and not even have
any sort of proof of it: hence, our hand written receipt).  There were 5
leaks (2 due to gaskets, 3 just not tightened enough) and we contacted Todd to
let him know.  He sent 4 boys to supposedly fix the leaks, however, when
they came they said they didn't have the parts ( $2.00 gaskets) on their truck
 to complete the job.   If Todd knew there were leaks, why did he not
send the boys with the parts they needed to fix them? I had even texted him
before they came, took pictures of the leaks and told him what we probably
needed (O-rings/gaskets). I called Todd several times and he finally got back
to me,  basically stating that he only does liners and this wasn't his
problem. In other words, reneging on his original verbal agreement when giving
us the original job quote.  All of this after we paid him $775.00, $275.00
of this was to hook-up the pipes which he did not do.
Also, we never received a receipt from him after he said he would mail our
receipt to us.  Maybe he takes all his money "under the table"
and that's the reason for no receipt; BTW, when I first met him I asked if he
was licensed, and he said he was, which I seriously doubt after all this.
 
Blue Water Pools gave us a price of $450-$500 to install the liner.   Their installer Todd  charged
$785.00 and agreed to hook up our PVC pipes and he did not do this properly. We
had to pay another company to do what we paid him to do. Money is hard to come
by, when you are on a fixed income. All I can say to myself is live and
learn!!!