Carter Quality Hardwood Flooring

Our 64 year old oak floors look brand new! Jason delivered everything he promised. There were no delays, disappointments, regrets. A few small problem spots were corrected immediately and the team even moved back our empty chest-of-drawers to protect their work.

Jason and his crew did an amazing job whisking our 1970’s style flooring into the modern era! We tried on our own to lay vinyl tile, but it was a mess even after we watched countless videos. He always returned my text messages promptly and provided outstanding service! This is our second project with his company and we were very impressed. We will be using him again.

The flooring looked really good after the job was done, we were so excited. We had some issues with communication and timing but the job was done to our satisfaction. However, 3 years later, and the floor is yellowed again (quite significantly) despite specifying the use of Commercial-Grade 'non-yellowing' clearcoat. Also the gaps have returned. Hopefully I will be able to upload a few pictures; afterall a picture is worth a thousand words, right ? Most disappointingly, however, was when I contacted Jason by phone and email to request his help to address the concerns. To his credit he called me back, however, he refused to stand by his work and will not honor the warranty.

Excellent! The owner, Jason, was great to work with - prompt, courteous and experienced. Jason addressed any questions or concerns we had and returned calls quickly. His crew has been with him for some time now and they too know their craft. Highly recommend for and new wood, repair or refinishing.

Jason and his crew were professional, polite, punctual, efficient and considerate of our home and did a great job refinishing our flooring. Our floor is beautiful, they did a superb job. The guys were excited as our floor is uncommon and was challenging to work with - Brazilian bulletwood. Thank you Rob, Dan and the rest of the team - bravo!

He was very punctual and responsive.? They were able to fit me in on a fairly tight time schedule as we were trying to get a house on the market. The floors were done quickly and look great.? The quote was competitive with other quotes I recieved with the bonus of being able to start and finish quickly. I would highly recommend.

He was very punctual and responsive.? They were able to fit me in on a fairly tight time schedule as we were trying to get a house on the market. The floors were done quickly and look great.? The quote was competitive with other quotes I recieved with the bonus of being able to start and finish quickly. I would highly recommend.

He was very punctual and responsive. They were able to fit me in on a fairly tight time schedule as we were trying to get a house on the market. The floors were done quickly and look great. The quote was competitive with other quotes I recieved with the bonus of being able to start and finish quickly. I would highly recommend.

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Jason was awesome, he was very professional and thorough. His crew was very nice and did a great job.

I found Carter Quality flooring via the internet. The work I required had to be accomplished remotely since I was moving from another state. Jason met with me on the one occasion I was in town and we worked out the details of the project. He recommended delaying the living room and dining room installation until the crawlspace was insulated in the spring. He priced out the phased project, recommended a contractor for the insulation work, and even obtained a plow service after a heavy snow. I am completely happy with the results and can't wait to finish the other portions of the house. I would recommend Carter Quality flooring to anyone who asks

We initially hired another contractor to re-finish our wood floors in our kitchen and install a new wood floor in our foyer. Jason came to our rescue after a series of unfortunate events involving our original contractor and our kitchen's pre-finished wood floor. The kitchen flooring was a factory pre-finished floor. Our original contractor assumed that the flooring was oak. They sanded the pre-finished kitchen floor and installed a new oak floor in the foyer and powder room. They did not notice a difference between the old and newly installed floors until the floors were stained. The foyer floor was at least three shades darker than the kitchen even though the same stain was used. The wood grain was different in each room as well. The kitchen's grain was much more open versus a tighter grain pattern in the foyer. It was later determined that the kitchen floor was not oak but in fact ash. The owner of the original flooring company admitted to his mistake and refunded us our money. The first oak wood floor incorrectly installed in the foyer had to be removed and re installed, sanded, and refinished with ash wood. We decided to find a new contractor to complete the job. We chose Carter Quality Hardwood Flooring. We new that installing a new ash floor in the foyer and matching the stain to the kitchen would be difficult. Jason Carter and his crew did a fantastic job of working with us to make sure the floors turned out beautifully. Jason has a ton of experience and knowledge about wood flooring and refinishing. He is a true craftsmen and does a quality job. It's rare to find a contractor who genuinely cares about the quality of his work and believes that the work he preforms is a reflection upon himself. His crew was very easy and pleasant to work with too. Sanding the ash floor was much more difficult to do than an ordinary oak floor. Jason and his crew member Mike put in extra hours to make sure the sanding was done perfectly. Jason took his time and made sure the stain matched just right as well. Jason also added two new coatings of finish on our kitchen floor - something the other installer "forgot" to do. This was a difficult job. Jason was not intimidated by the challenge and was confident all would turn out perfectly and it did! We love our new wood floors! The old and new floors match perfectly and look absolutely beautiful! The name "Carter Quality Hardwood Flooring" is not cliche. Jason and his crew members, Tim and Mike, do high quality work. Thank You Carter Quality!

As I was on a very aggressive timeframe, I was unable to use Carter Quality Flooring. Had they been able to schedule my job within my needed timeframe I would have used this company. Jason was very responsive, punctual and professional in providing his in-home estimate. He had great follow-up - and when I explained why I went with another company he was very understanding. I would use this company in the future.

We are very satisfied with the new beautiful wood floors and had a positive experience - would definitely recommend them and we will use them again, if we decide to put more wood flooring down in other parts of the house.

The service was excellent. I could tell that they really care what they are doing. There was even a situation where they came back to do some little things that they didn't necessarily have to. I would recommend them.

I went with them because a combination of concern, attention to detail, and price. They were meticulous with their work, and did not damage any of the freshly painted walls or molding in the home when they finished the floors. They matched in new hardwood floor with 6 year old existing floor seamlessly. They were flexible in finishing the project after some additional construction in the home. They were very concerned about the quality of work in conjunction with other work I was doing in the home. Their prices were competitive. They sent other quotes but I refused.