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Carter Quality Hardwood Flooring

Founded 2006 • With Angi since May 2010

4.8

(15) Verified Reviews

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Hardwood Flooring Sales and Installation
Flooring Sales and Installation

Description

Carter Quality Hardwood Flooring, Inc, is family owned and operated. Located in Oxford, MI., and serving the surrounding areas since 2006. We specialize in hardwood installation, refinishing, restoration, repairs, custom borders & inlays. CQ is licensed by the State of Michigan, insured, lead certified, and a member of the National Wood Flooring Association and the BBB. Founded on one basic principle. Quality Craftsmanship. We are committed to delivering the highest quality work available, and will continue to offer competitive pricing, while maintaining top quality services. CQ Flooring prides itself on prompt and professional service, while continuing our education and expertise to adjust to the demands of an ever changing market. Check out our Facebook and Website: https://www.facebook.com/CarterQualityFlooring http://carterqualityflooring.net/...

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Verified Reviews

A few reviews for this pro...
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5.0

06/17/2020

Jason and his crew did an amazing job whisking our 1970’s style flooring into the modern era! We tried on our own to lay vinyl tile, but it was a mess even after we watched countless videos. He always returned my text messages promptly and provided outstanding service! This is our second project with his company and we were very impressed. We will be using him again.

Description of Work
Laying vinyl plank flooring

Category flooring contractor,hardwood floor

2.0

05/29/2020

The flooring looked really good after the job was done, we were so excited. We had some issues with communication and timing but the job was done to our satisfaction. However, 3 years later, and the floor is yellowed again (quite significantly) despite specifying the use of Commercial-Grade 'non-yellowing' clearcoat. Also the gaps have returned. Hopefully I will be able to upload a few pictures; a...

Description of Work
Sanding, filling gaps and refinishing hardwood flooring

Category hardwood floor

Service Provider Response

Update 6/5/20 BBB case#14404123 was decided in our companies favor. I was surprised when you called the other day after 3 years. I have noticed over those years your constant bashing of our company on social media, without ever letting me know personally of your displeasure. Now seeing your Google review profile, I see that is a habit of yours. The issues with communication and timing of the proje...
5.0

10/02/2019

Excellent! The owner, Jason, was great to work with - prompt, courteous and experienced. Jason addressed any questions or concerns we had and returned calls quickly. His crew has been with him for some time now and they too know their craft. Highly recommend for and new wood, repair or refinishing.

Description of Work
Removed old carpet from bedroom, hall, stairs, family room, living room and dining room. Plus he had to match the new floor to the existing hardwood in the entry and kitchen.

Category flooring contractor,hardwood floor

5.0

04/20/2019

Jason and his crew were professional, polite, punctual, efficient and considerate of our home and did a great job refinishing our flooring. Our floor is beautiful, they did a superb job. The guys were excited as our floor is uncommon and was challenging to work with - Brazilian bulletwood. Thank you Rob, Dan and the rest of the team - bravo!

Description of Work
Complete refinishing of kitchen, family room, etc. hardwood floor

Category flooring contractor

5.0

05/05/2016

He was very punctual and responsive.? They were able to fit me in on a fairly tight time schedule as we were trying to get a house on the market. The floors were done quickly and look great.? The quote was competitive with other quotes I recieved with the bonus of being able to start and finish quickly. I would highly recommend.

Description of Work
Sanded and refinished existing hardwood floors.

Category hardwood floor

    Services Offered

    Hardwood flooring installation, refinishing, restoration, repairs, revive, custom staining, borders, and inlays.

    Services Not Offered

    Ask for details.

    General Information
    Free Estimates
    Yes
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Emergency Service
    No
    Warranties
    Yes