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Absolute Waterproofing Solutions

Basement Waterproofing, Foundation Repair, Drain Pipe Installation,

About us

Absolute Waterproofing Solutions is a family owned and operated basement waterproofing, mold removal company for Mid-Michigan and its surrounding areas. We waterproof basements, and crawlspaces, encapsulate crawlspaces, repair and stabilize cracked foundations, mold remediation, and more. Please call our local Flint and Owosso MI office at 989-729-8689 to schedule. Additional address - 120 N Washington Sqr, Ste 805 Lansing, MI 48933.

Business highlights

51 years of trusted experience

Services we offer

Basement waterproofing, mold remediation, crawl space encapsulation, foundation repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.442 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
5%
3
5%
2
2%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 42 reviews

Vicki R.
09/2020
4.0
wells
  + -1 more
Generally went well except I didn't like the choice of dropping the pipe low in the middle of the room to avoid other pipes. I had them come back and re-route to avoid lowering the pipes. They were responsive and were willing to fix the issue and came back to address my concerns. Other than that issue, the project went well but I was happy with them fixing it.
Description of Work: New sump pump and route through basement to outside

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Rachel M.
07/2020
1.0
basement waterproofing
  + -1 more
Called and made an appointment to get estimate, which they booked almost a month out, with the pandemic I found to be reasonable. They called the day before to confirm my 4:30 appointment. The day of appointment I received a call and from a man that did not identify himself asking if he could come for our appointment before 4, I asked who I was speaking with and he told me that he was from Absolute, I then told him that no I couldn’t be there before 4, the man said ok and hung up. During that conversation he had mentioned before our appointment at 4, which was actually supposed to be 4:30, because I was afraid he would be there at 4 I left early to meet him by 4. 4 came and went, 4:30 came and went, at 5 I tried calling the number he called me from with no answer. I then called the office and explained the situation and asked if someone was still coming. She took all my information and told me someone would call me back. I waited till 5:30 and still nothing. It is now after 5:30 the day after my scheduled appointment and I still have had no response. I find this to be extremely unprofessional, disrespectful and rude.
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ted A.
01/2020
5.0
basement waterproofing
  + -1 more
The work was completed as explained to me and on time.
Description of Work: I had my Basement waterproofed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Michael M.
11/2019
5.0
basement waterproofing, foundation repair
  + 0 more
Absolute Waterproofing Solutions are in a class by themselves. This is the second time I have needed to fix a leak in my relatively new home basement (different places, different causes }. They work fast, are the best informed basement waterproofing company, using the latest industry technology. I have used. Their work is meticulous and guaranteed.
Description of Work: Repair of basement water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Eric H.
05/2019
5.0
basement waterproofing
  + -1 more
We had an ongoing issue where water would occasionally creep into our finished basement where the wall and floor meet. Part of our problem is due to iron ochre buildup in the soil which clogs my drain tiles. After the last time of ripping up part of the laminate floor, I decided to look into waterproofing solutions. I had two other companies come and try to sell me the moon. One wanted $23k and I would have to cut out the drywall and do a bunch of prep work myself. Rick Jacobs, the owner of Absolute Waterproofing came to my house to give me the estimate himself. He was very thorough, not pushy, and gave me a price much less than the competitors. Plus they did all the prep work and put the drywall and paneling that had to be removed back in place. We just finished yesterday, and so far I'm very pleased. I still have a lot of work to do in putting our basement back together and making it look nice again, but the crew that Rick sent to do the initial waterproofing and the putting back together a few weeks later were very prompt and courteous and hard working. So far, we're very happy with everything.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tanya M.
04/2019
1.0
basement waterproofing
  + -1 more
They give you the run around. Reception tells us they need to talk to Rick to schedule them to come out. When you finally get to speak to Rick he tells you the office will call you in a few to schedule STILL HAVE NOT RECEIVED CALL. Our first appt was canceled by them. They broke down on the way out. STILL WAITING
Description of Work: They were supposed to come and do warranty work. Our basement flooded due to their system failing ruining the carpet and causing health concerns for my wife due to her asthma.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Absolute Waterproofing Solutions
In response to Ms. Her comments are not exactly true. We did respond and sent an inspector to see what the issue was. That was in March. The only true statement made by her is that we did send another inspector who's new vehicle shut down on the road to Hale, That was last week. Myself being the owner of Absolute Waterproofing chose to have my office send me to re-inspect her basement. Even though we have pictures showing water on the floor, it does not appear to be caused by or coming from our system. That is why I asked to be sent to Hale to see for myself. We understand her concerns. She inherited our warranty from a previous owner and doesn't understand how the system works that was installed at her summer home. I myself have called her, and sent texts that she has never replied to. I actually sent one this morning before seeing her ridiculous comments. And I have left messages. No replies. Phones work in both directions. She will be contacted again on Monday. Hopefully she answers or at least returns our calls. All of our calls are documented and saved. Dates and times.

Richard B.
12/2018
5.0
basement waterproofing
  + -1 more
Incredibly well! I was skeptical, but they fixed the problem,. The two-man team cut a trench in the perimeter of the affected area, installed the draining system and sump pump, and covered the draining system with new smooth concrete. No more water!!! Incidentally, when we called Absolute, we were scheduled to leave Michigan for our Florida winter home in less than a week. They understood our urgency and got it done so we could leave as planned.
Description of Work: We had a basement area in a 60-year old home that was collecting water due, I presume, to a clogged/warn out perimeter drain. After a thorough examination of the basement, they recommended installing a draining system under a portion of the floor in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul R.
10/2018
2.0
basement waterproofing
  + -1 more
I am writing this on behalf of my 86-year-old mother. She is happy so far with the drainage system installed in the basement (in July 2017). However, the backyard sump pump drainage system (also installed in July 2017) heaved up partially out of the ground after the first heavy use, and despite repeated calls and assurances that someone would come out "when we are in the area", nobody has come to look at the problem or even called back. I am extremely disappointed that the company has not stood behind this $3,700 purchase. Besides the heaving, the system has design flaws that include continual cycling of the sump pump because the drain line (holding about 18 gallons) drains back to the tank and causes the sump pump to trip on (over and over and over again...) at each use. Because of this, the system can only be operated manually. There is also a 3-4 foot geyser at the curb each time the sump pump turns on that could give a sidewalk pedestrian a shower. It is quite obvious that the system was not tested after installation. None of these things would prompt a major complaint if the company had been responsive to calls or had shown any sort of a willingness to fix the problems. Although the basement system seems okay so far, I cannot recommend this company because of their poor customer service with the backyard system.
Description of Work: Basement waterproofing system and backyard drainage system (with sump pump)

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$3,700

Lynne I.
08/2018
5.0
basement waterproofing
  + -1 more
The job was done in just 3 days. I've had no water in my basement since, even though there have been some heavy rains. The workers were friendly and answered questions. They did a good job of cleaning up afterwards.
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Kathleen B.
10/2017
5.0
basement waterproofing
  + -1 more
He was very professional and you could tell that he knew what he was talking about. He explained everything and even had helpful diagrams. His pricing was very competitive and he did excellent work.
Description of Work: He waterproofed my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy B.
10/2017
5.0
basement waterproofing, foundation repair
  + 0 more
Work was done on time with little mess inside.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mel R.
09/2017
3.0
basement waterproofing
  + -1 more
Not the best, straps were not flat on walls, waited 3 weeks for them to come back and fix the problem. Finish on cement when done was rough and some holes in it, and they got cement dust in carpet that they failed to cover.
Description of Work: Carbon fiber straps installed on walls & basement drain system installed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$13,000

TERRY Y.
08/2017
5.0
basement waterproofing
  + -1 more
THEY DID A GREAT JOB, VERY HARD WORKING GUYS, AND RICK EXPAINED THE WORK TO BE DONE, SO I COULD UNDERSTAND
Description of Work: WATER PROOFING OF MY BASEMENT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly G.
05/2017
1.0
basement waterproofing
  + -1 more
Horrible! They did not fix the problem by using their b-dry system, jack hammering my basement, which got dust everywhere in the house! Putting plastic on the wall, then making a foot long trench down the stairs, along the walls leading to another drain. Then cemented it as in the pictures. But the water continues to come in from the wall. They came back out and said they would fix the problem by digging a trench on the outside of the house and put in piping to the storm sewer for no additional charge. I have attempted to contact them several times, leaving messages and they do not return my calls! In the meantime, my basement continues to leak!!!!
Description of Work: To have my basement waterproofed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,750

Response from Absolute Waterproofing Solutions
When I originally inspected the basement on 1-28-17 I found water leaking from a wall along the concrete steps leading to the basement. On February 24th 2017 we installed our Drain Eze system with drain tubing and stone to an existing sump. We also wrapped the leaking wall with a 25mil vinyl as seen in one photo. This vinyl wrap, (Aqua Shield,) forces any leaks into our Drain Eze, then into the drain tubing and ultimately to the sump. Breaking out thick concrete steps is going to create some dust. We always use plastic to seal our work area from the rest of the basement and the house. This is my first knowledge that any dust appeared anywhere throughout other areas of the home, in particular the upstairs living area. It seems curious that Ms. [Member Name Removed] has never mentioned this to myself or either of my offices. Upon one of my returns I discovered that water was now coming from under the concrete slab at the top step. This water, as visible in the photos, can flow down the steps and onto the basement floor giving the illusion that it is coming from all the steps or from the wrapped wall. However, this is not the case. The house addition was built over the said slab. The back door is within 6 feet of the top of the steps. Outside this door is a rain gutter downspout that goes nowhere. It is this downspout that is causing the added problem. Although we addressed the wall leakage, the slab leakage remained unseen until winter was over. Even though our warranties expressly address it is the homeowners responsibility to maintain working gutters and downspouts, I was willing to help Ms. [Member Name Removed] by extending the bad downspout approximately 100 feet to a catch basin at our expense. Then on or about April 30 Ms. [Member Name Removed] informed me that she had corrected the downspout. That was the last time I have heard from her, and assumed any further water issues had been abated. The claim that we have not return her calls is nonsense by her own admission. I have inspected her problem on more than one occasion, and offered a solution at our expense on another occasion, only to be told she addressed her own problem. Its all very confusing. However, we are still willing to resolve this issue. Rick J. Jacobs

Garyt D.
04/2017
3.0
basement waterproofing
  + -1 more
They had to come out three times, and they were very rude. Took three trips. The owner is yelling at me both on the phone, and on the property. I think that is unprofessional. He could listen to his customers, and not be a jerk. I told him what his crew did, and he called me an liar. When he came out, and showed him, he was yelling at me the whole time. I showed him the truth, and he didn't even apologize. I wouldn't recommend him. There are other people out there that would treat you better.
Description of Work: Basement waterproofing.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Absolute Waterproofing Solutions
When it comes to this job site and the issue in which this previous customer refused to mention in this review had nothing to do with the system we put in. In fact he had a leaking hose that was left underneath his front porch that eventually flooded so badly it made it's way back in to the basement creating a bigger issue then he had previously. We stand true to our word as a company and yes made many trips out there to help this gentleman and show him that the issue was because of poor maintenance of house hold duties and not the work we had done for him. When it came to speaking with him and the realization of the hose being left under the porch he quickly became angered and it resulted with him verbally insulting the Company and our crew members. Rick Jacobs who is owner and head Inspector of the Company took over the situation as professional as possible and spoke sternly to the customer over the unfortunate incident to make sure it was clear not to speak or treat the crew poorly again. We went out of our way to help this customer and in the end unfortunately after extending our efforts in making him happy, we failed. We appreciate the feed back and trust our crew members and inspectors to complete any job with the 100% satisfaction of any of our Customers.

Laurel R.
04/2017
1.0
basement waterproofing
  + -1 more
Terrible. They made a horrible mess He said I was lying because they would not make a mess. He said he would fire them if they did. He finally came over and saw what a mess it was He complained because the job was harder than he thought it was going to be. They did not waterproof anything-just drilled holes in the wall so it would run out on the floor. When I was contemplating what to do, he stormed over, and started swearing at me. He got physical with me. There were 3 other men there observing. I called the police because I was afraid he would come back when I was alone. His crew also took some of my things-he again called me a liar. He wanted me to pay $7000. I paid more than that to have his mess cleaned up.. I found out AFTER I hired him that his license had been REVOKED from the state, which means a pretty serious action. I heard so many other stories about him doing the same thing to others. He tried to sue me, but his lawyer talked him out of it because it would cost him a lot of money and he would still lose. The positive reviews must have been written him, because I have not heard one single positive thing about him.
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$7,000

Scott R.
03/2017
5.0
basement waterproofing, drain pipe
  + 0 more
They showed up on time. Had a crew of men that worked all day for 2 days. They did excellent work!
Description of Work: Needed a sump system installed through my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn S.
03/2017
5.0
basement waterproofing
  + -1 more
They did an excellent job. We have had several very heavy rains since installation and have not had a drop of water in our Basement. Thank You Absolute Waterproofing Solutions for doing a excellent job!
Description of Work: Waterproofing system installed in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Dawn S.
03/2017
5.0
basement waterproofing
  + -1 more
They did an excellent job. We have had several very heavy rains since installation and have not had a drop of water in our Basement. Thank You Absolute Waterproofing Solutions for doing a excellent job!
Description of Work: Waterproofing system installed in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Absolute Waterproofing Solutions
Thank you Ms. [Member Name Removed] for your kind review. We strive to install the best systems available. We are always looking for new products not only to provide for excellent waterproofing, but also to help keep our customers cost as low as possible. Rick

Frank G.
02/2017
5.0
basement waterproofing, foundation repair
  + 0 more
The 3 man crew was efficient and professional.
Description of Work: Foundation repair due to cracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

matthew W.
02/2017
5.0
basement waterproofing
  + -1 more
I'm very satisfied with the work Absolute Waterproofing Solutions did in encapsulations my crawlspace. It's a job I wished had been done years ago and I think I picked the best to do the job. The cost was fair and equal to the price of one other of three quotes.
Description of Work: crawlspace encapulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

wayne W.
11/2016
5.0
basement waterproofing
  + -1 more
The crew show up at 9am and were done at 3pm. You could not tell they were here except the wonderful work they did. It was more then we expected. The crew was very friendly and clean. Talk do us about everything the did and did a great clean up. I would recommend them to anyone. The owner Rick gave us three of his competiters name to see if they could beat his price or work. Great company glad we used them. Wayne and Camille Wheeler
Description of Work: Waterproofed my crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Valeria S.
11/2016
5.0
basement waterproofing, drain pipe
  + 0 more
This company came when expected. There was a call the morning they were to come but no call the evening before as expected. The men were professional and worked very well together. They protected the environment and cleaned up thoroughly. They were friendly to my dogs and very polite. I am very happy with the walk-through and explanations given to my questions. I would use again. The workmen did find two holes of standing water and another crawl space that I did not know about that had been covered up or at least not visible to myself nor was it visible to Rick when he did the initial estimate. He was more than fair on taking care of additional supplies and labor with minimal charge for supplies and labor.
Description of Work: 4 ft crawl space damp, with several small pools of standing water. Old plastic torn and uneven from some previous owner. This house has turned over several times and there are issues of non disclosure for the incoming buyer(s). Including inadequate info from the realtor and inaccurate inspection info. House needed mold treatment, waterproofing, drains directed away from house and insulating and sealing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret C.
10/2016
5.0
basement waterproofing
  + -1 more
Our basement flooded with 5 week old carpet. What a stinking mess! These guys came in and worked so hard. Carried stone and all supplies through house and down stairway.These guys were very professional and cleaned up mess, Highly recommend this company!!
Description of Work: replaced drain tubing and stone in crawl space. installed sump pump w/ battery operated back-up pump. Put thermal wall wrap on walls. insulated vinyl on floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Kate T.
10/2016
5.0
basement waterproofing, drain pipe
  + 0 more
I had a complex situation which included a surprise underground cement wall that had to be eliminated before drain tile and sump pump could be installed. The project needed to be tweaked a couple of times before it worked perfectly, but Rick was great about responding to my concerns and I am very pleased with the results. The only glitch I would mention is that while Rick was excellent about returning calls, there were a couple of times when the crew was supposed to call to let us know when they were coming but they did not. However, I have not had a drop of water in the basement since the work was done! What a relief!
Description of Work: Exterior waterproofing and drain tile installation, sump pump installation in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,800
    • 1(current)
    • 2

Contact information

2246 East Main Street, Owosso, MI 48867

http://www.absolutewaterproofingsolutions.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
2101196904
Trade License Authority
State of Michigan
Trade License Expiration
05/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Wells and Pumps,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Absolute Waterproofing Solutions is currently rated 4.4 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Absolute Waterproofing Solutions accepts the following forms of payment: Check,MasterCard,Visa
Yes, Absolute Waterproofing Solutions offers free project estimates.
No, Absolute Waterproofing Solutions does not offer eco-friendly accreditations.
Yes, Absolute Waterproofing Solutions offers a 5% senior discount.
No, Absolute Waterproofing Solutions does not offer emergency services.
Yes, Absolute Waterproofing Solutions offers warranties.
Absolute Waterproofing Solutions offers the following services: Basement waterproofing, mold remediation, crawl space encapsulation, foundation repair.

Contact information

2246 East Main Street, Owosso, MI 48867

http://www.absolutewaterproofingsolutions.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM