Matt Rogers came out and gave us a reasonable quote to attach the refrigerator to a water supply. He said that he would do the job the next Monday morning (11/21) but asked me to text him to remind him. I texted him that morning as agreed. He didn't show up, call or text. In the afternoon, I texted and he promised to come out in the next 30 minutes, explaining that his son was sick and had to go to the ER. I replied that I understood, but then he was a no show again. Then he said he would come out the next morning (11/22). I texted at 10:35 am because he didn't show up again. My last text was at 6:50 pm on 11/22 asking if he was going to show up. His voicemail box was full, so I couldn't leave a voicemail message, and he didn't answer his cell phone. I left another text at 3:57 pm on 11/23 but never heard from him again. We did NOT have the refrigerator hooked up in time for our house guests arriving the evening of 11/23 for the Thanksgiving weekend.
Description of Work: hook up water line to refrigerator before house guests arrive
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Kimberly H.
11/2012
5.0
plumbing
 + -1 more
Matt responded very quickly to my call for an estimate. He showed up when promised, uninstalled and removed my old hot water heater and installed a brand new one in it's place. He cleaned up so that other than the shiny new hot water heater, you wouldn't know anyone had been here. He was polite and professional and I recommend him for any plumbing needs! I previously used Matt Rogers Plumbing to install a water softener with the same great level of service and attention to detail. I just joined Angie's list and wanted to make sure Matt Rogers Plumbing was on 'Angie's List' with my review/recommendation.
Description of Work: Matt Rogers Plumbing did a fantastic job removing and replacing my very old hot water heater with a brand new hot water heater.
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Service Categories
Plumbing
FAQ
Matt Rogers Plumbing is currently rated 4.3 overall out of 5.
No, Matt Rogers Plumbing does not offer free project estimates.
No, Matt Rogers Plumbing does not offer eco-friendly accreditations.
No, Matt Rogers Plumbing does not offer a senior discount.
No, Matt Rogers Plumbing does not offer emergency services.
No, Matt Rogers Plumbing does not offer warranties.