Emil's Electric Inc

Quick, easy, cleaned up after

Emil himself (aka Rich) came out as scheduled to give an estimate. The estimate seemed fair and he had done fine work for me quite a few years ago, so I agreed. Two electricians came out on the day scheduled and though I wasn't home, my husband said everything went well. My only very minor concern is that we weren't told exactly what time they would arrive so my husband got up earlier than necessary (we keep a late schedule), but that wasn't a big deal. They also figured out a different placement for the outlets that ended up making the job more than $100 cheaper than the estimate! I was happy with everything and will hire this company again next time I need wiring done.

Emil "Rich" the owner came out on Nov 5 to look the project over and give us a quote to have our new hot tub wired.  He was on time and very friendly.  We discussed different options of how to wire the tub since our panel was pretty full.  He must have spent a half hour with me discussing the project (this is our first tub and I had some concerns); again, really nice guy.  | |I told them that my schedule was tight so the held a block of time open for me on 11/8 before we had even accepted the quote (big plus).  | |The actual employees who came to do the work were scheduled to do the work between 8-10.  I could have misunderstood and perhaps they were supposed to arrive between 8-10.  Anyway, 10:15 rolls around and I haven't heard anything so I call the shop.  They will be there around 10:45; no problem because I was working from home but would have been nice to have a heads up.  They worked for around 3 hours (two guys) and were nice enough.  One guy was friendly and would answer my questions; the other guy just looked at me like "why are you talking to me".  Again, I am new to hot tubs and wanted to be informed.  | |They tracked a lot of dirt and leaves into the house but that's to be expected I guess.  Rich (the owner and guy who did the quote) came at the completion of the project and looked over the work.  He asked for a broom to sweep off the patio that had gotten dirty when they were digging the trench.  Overall, the quality of work was good and I appreciated Rich's attention to detail.  | |Rich told me as they were leaving that they had brought the wrong breakers (non-GFCI).  Our tub takes two breakers: a 20 amp (jets) and a 30 amp (heater).  They wired it with two non-GFCI and said they would order the correct breakers and have them installed on Monday 11/11 but that they could do all of the work outside and I wouldn't have to be there.  Unfortunate but not a huge deal. | |Monday came and went without hearing anything so I called at 3:00 and asked if the work was finished.  Lady on the phone said she would check and email me back.  We were having friends over to try out the tub that evening so I emailed her a 4:30 when I didn't hear back from my phone call.  Since the tub isn't safe without GFCI breakers, we had to cancel our plans with our friends.  When I got home from work, the breakers had not been changed.  | |Called Tuesday am and was told that the wrong breakers had come in on Monday so they couldn't install them.  Understandable but would have been nice for someone to call me and tell me.  I was told that it would be done on Tuesday.  Got home from work on Tuesday and still no GFCI breakers and again no one called to tell me what was going on.  I call Wednesday morning and ask to speak to Rich and he is unavailable.  I am p***** because Friday became Monday, then Tuesday and now Wednesday.  | |The lady on the phone is very nice and assures me that the work will be done today (Wednesday).  She offers to call me when the new GFCI breakers are installed.   I get a call in the late afternoon that the work is done and it's actually done when I get home Wednesday.  I learn from her that they kept getting the wrong breakers in which is why the work was not done on Monday or Tuesday.  Would have been nice to know at the time instead of promising that things would be done then finding out that they weren't when I get home.  | |Inspector came through this morning and said that everything looked good hence the "A" for quality.  "C" for responsiveness because I had to initiate the communication regarding the follow-up work on Monday, Tuesday and Wednesday. | |I was on the fence about if I would use them again but in the end, it was done right so I would use them again.

I found them word of mouth.