DOUGLAS J DAY SPA & SALON

Awful.

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A hair color appointment with DJ takes about 2 hours whereas with other salons it is about an hour. This is why I no longer use their services. Also, there is no privacy in their color salon. It is very open and noisy.

If you need a trim between cut you can just go in for free. I would use them again.

The experience was excellent.

Excellent. Attention to detail.

They are prompt and courteous and offer very professional service. I have been going for many years and using the same person for this service. She always makes me feel pampered and gives great massages.

Michelle is the person that gives me a very good haircut when I am there, and is consistent every time I go. She is a level 3 practitioner. I will continue to use their services in the future.

I had trouble getting an appointment for Sat. morning - I would recommend calling at least a week in advance for Sat. appointments. The appointment started on time and was nice and relaxing. It cost about $60. It didn't last as long as my pedicures usually last though and didn't look as good when the nails grew out a bit.

When I initially called to schedule an appointment, I didn't receive much assistance from the receptionist. Having never been to this salon before I was unfamiliar with their different levels of stylists and I wasn't sure what type of facial and pedicure would be right for me. The receptionist told me to check the website, then told me that if I didn't know the exact shade of color I wanted for my hair that I had to schedule a consultation as well. At other salons I've been to, receptionists have been able to answer my questions and provide recommendations. I was very pleased with the service I received at the salon. The facial included a neck/shoulder massage, aromatherapy, leg massage and I even received a complimentary eyebrow waxing. The atmosphere was very relaxing as well. I enjoyed the pedicure and it came out very nicely. You get to keep the bottle of O.P.I. nail polish that you choose. Although I was a little disappointed because the manicure I had scheduled along with the pedicure for some reason was not scheduled and they did not have time to add on a manicure. The hair colorist was highly skilled and friendly. She helped me select a color and it came out exactly how I wanted it to look. Couldn't have been happier. Shortly after my appointment, the skin around my eyebrows broke out into a rash. I had not done anything else to that area since my facial so I called the salon to see if there was a way to help the breakout subside. They told me it was either a reaction to the facial or eyebrow waxing, or both and that there wasn't really anything I could do to get rid of it quicker. It went away within a month. Overall the results of the services I received were excellent. I do feel that they are more expensive than other upscale salons in the greater Lansing area. So, I won't be making this my regular salon and I probably won't be back any time soon.

It was nice. They used OPI and Aveda products. But really, sort of pricey for a pedicure and I wasn't entirely impressed with the amount of ex-foliation.