CertaPro Painters® of Novi

We bought our home just prior to the lockdown in 2020. The home had not been painted in 15 years and was in desperate need. We have high ceilings, 20 wood cased windows, many closets, and massive amounts of decorative woodwork and built-ins that had to be painted. There was a lot of repair work and prep that needed to be done. We chose custom paint colors, with Ernie’s help. The finished product was, and two years later, still is absolutely gorgeous. But I really want to talk about Ernie and his crew - all professional and talented painters. When the job started, there was a crew of 5 - and then a week into the job the lockdown began. The house was empty, so they were able to break the house into zones and continued painting, but 2 of the crew had to drop out because of COVID concerns. At the end of the second week, painting was declared “non-essential” which put Ernie and us in a difficult position. The third week there was one painter to finish the job - he took cabinet doors home with him and set up a spray tent and finished them at night after painting all day at the house. Ernie and his crew went above and beyond to complete our job so we could move in…it was a very challenging time! Ernie was fantastic at following up with us, and true to his word came back to our house when the lockdown ended to walk around and look at the work. Together we identified areas that needed touch-up and he sent a painter who spent a day at our house making sure everything was perfect. These painters showed up on time, worked all day, and totally cleaned up after themselves. They were a pleasure to work with, and Ernie provided excellent insight as we made decisions about colors and layout of spaces. I would use CertaPro and Ernie again and highly recommend them as painting contractors.

AWFUL!!! They never showed up when they were scheduled; and this happened 3 times. Very unprofessional. The painters were good, but I would not recommend this group.

Good have seen better and certainly worse

Very pleased with Ernie and the crew

I had contracted with them to paint a front porch and all exterior window trims. They showed up and were bound and determined to be done in a day, even though they used that to cut corners. Trims were only painted on the face, not the edges; sashes only painted on the face, not cut into the glazing, soffit vents painted over even though I specifically told them to be careful, paint chips and rags left on the ground, two-color scheme on front porch, even though they taped, was un-even and sloppy, nails were not set and caulked, areas that were caulked were not re-caulked.

unknown

Carpenters and painter were courteous, on time, high quality work.

unknown

Phenomenal!  We could not have asked for a better transformation of our home.  Since 2003 when it was first purchased, there was a gaudy purple and blue color that my wife and I desperately wanted to change.  Once the resources ($) were available we finally kicked off the project after having found CertaPro (Ernest Starr) at the Novi Home Improvement Show this past January.  After discussing our project with him we felt it would be a great fit as he also understood what we were trying to accomplish with our old home.
The project kicked off in early June after a few delays from a wet Spring, no fault of theirs.  They set up the necessary ground cover and went about power washing the home to get all the loose paint off.  They did a nice clean up afterward.  From there the crew set about caulking and fixing wood as they worked around the house.  It was at this time they noted a number of areas that really needed some TLC due to rotted / damaged wood, etc.  Ernest and his crew helped point out what they thought should be done to really make the house nice.  They then allowed me two weeks to fix what I could, after which they returned and started right back up again.
The main body was done via a power sprayer, two coats and proper back brushing, after having primed any bare wood sections.  From there all the trim work and moldings were completed by paint brush / roller and they did an excellent job.  The lines were crisp and the color coverage was done properly.  The crew leader Victor was always a pleasure to talk to, very cordial and really seemed to be enjoying the work at hand, as was the rest of the team.
In the end it took 1-1/2 months to complete the job which was more than reasonable considering the size of the project and having to work around the weather.  They also completed on the very day that we requested that it be done, even working the final Sunday to keep on schedule.  The house looks amazing now and we continue to get compliments from family, friends, and complete strangers.  We love to look at the house now and are very pleased with the result.  Was this expensive to do?  Absolutely, but we have no regrets with our choice in painter.  These guys did a really nice job, we would certainly recommend them.

Dave, the painter, & crew were on time and took all the right steps & did an outstanding job.  The house looks great.

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They did a very good job. I was very pleased with them. I would recommend them to anyone. They were here for about 4 or 5 days doing the work. They did an excellent job. They worked in a professional way. They were not goofing off. They came and did their job and they left. They cleaned up after themselves. It was about average.

I didn't dislike anything. They were great and I spent $3200.

It turned out good. I spent $2500 on the job in February.

unknown

Hard to get painter scheduled but great job once he was secured

Very careful with trim job

Worked quickly and quietly. No disruption in household. The finished job was very professional.

I think it was the owner that came out to assess the job to be done; he was very professional.  They scheduled the job quickly were prompt and I was satified with the job.  The only reason I didn't score the quality as excellent is because I found a couple imperfections (after close inspection).