Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Kenneth L.
Oct 2012
Hardware & Home Improvement Stores
I was lied to.
I was in the market for a custom kitchen counter top and had researched a few places for price and delivery. Hannapel seemed to provide a better option. Ken offered to come out to make sure the dimensions were correct, then matched the price quotes received elsewhere while committing to beat the three week delivery time of the others, which was important to me. He quoted two weeks.
After more than two weeks with no delivery and no word from Hannapel, I called and found out they had NOT YET EVEN ORDERED the counter top.
While they eventually delivered a counter top that fit, it was with a longer lead time than the quotes they beat.
Worse yet, when I asked for an explanation, Ken indicated they had been somewhat short-handed, but mostly other orders were just more important - so I would have to live it. No real apology. No attempt to make things right.
Needless to say they were not offered an opportunity to bid on my next two jobs, which came up pretty quickly. I will not use them again, and would never suggest a friend use them
I was in the market for a custom kitchen counter top and had researched a few places for price and delivery. Hannapel seemed to provide a better option. Ken offered to come out to make sure the dimensions were correct, then matched the price quotes received elsewhere while committing to beat the three week delivery time of the others, which was important to me. He quoted two weeks.
After more than two weeks with no delivery and no word from Hannapel, I called and found out they had NOT YET EVEN ORDERED the counter top.
While they eventually delivered a counter top that fit, it was with a longer lead time than the quotes they beat.
Worse yet, when I asked for an explanation, Ken indicated they had been somewhat short-handed, but mostly other orders were just more important - so I would have to live it. No real apology. No attempt to make things right.
Needless to say they were not offered an opportunity to bid on my next two jobs, which came up pretty quickly. I will not use them again, and would never suggest a friend use them
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FAQ
HANNAPEL HOME CTR is currently rated 2.0 overall out of 5.
No, HANNAPEL HOME CTR does not offer free project estimates.
No, HANNAPEL HOME CTR does not offer eco-friendly accreditations.
No, HANNAPEL HOME CTR does not offer a senior discount.
No, HANNAPEL HOME CTR does not offer emergency services.
No, HANNAPEL HOME CTR does not offer warranties.