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The Cleaning Authority - Macomb

House Cleaning

About us

Home Cleaning and Maid Service

Business highlights

48 years of trusted experience

Services we offer

House Cleaning, Green Cleaning, Detail-Clean Rotation System, Apartment Cleaning, Move In/Move Out Cleaning, Commercial Cleaning, Weekly Cleaning, Bi-Weekly Cleaning, Quarter Weekly Cleaning, One Time Cleans

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
17%
2
17%
1
0%


Rating CategoryRating out of 5
quality
3.8
value
4.7
professionalism
4.5
responsiveness
4.2
punctuality
4.5
Showing 1-6 of 6 reviews

Betty D.
09/2017
2.0
house cleaning
  + -1 more
2 cleaners only spent 1 hour. Destroyed the fringe on two of my oriental rugs, only cleaned 2/3 of the glass in the shower, dried shaving cream left on bathroom counter, didn't clean stove or clean kitchen counter underneath cutting boards. This was the first cleaning so one would assume it would be good-not the case. They did offer to come back and clean again, but I was afraid they would do more damage. They did not offer to repair my rugs which will cost 3 times what I paid for the cleaning.
Description of Work: General cleaning of 1700 sq ft condo

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$69

Benna K.
06/2015
5.0
house cleaning
  + -1 more
We have been with TCA almost a year. We are really happy with everyone associated with this company. We have the same team every time (bi-weekly). They have been very responsive to concerns, and credited our account the full amount to replace a broken item. They are exceptionally professional and have proven to be reliable and responsible. We look forward to a long-lasting relationship with them.
Description of Work: Cleaned our 4 bedroom, 4-1/2 bathroom home in contracted areas. (top 2 levels and lower level bath)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Rob K.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Michelle S.
09/2012
3.0
house cleaning
  + -1 more
frustrating
Description of Work: I have used this company for the last few months. They do an ok job if you want just a basic dust and vacuum. I dont see any difference week to week when they are supposed to do a more in depth clean in certain areas. I have asked them to improve on several items that I dont think are outside of what should be done every two weeks and have not seen much improvement and have to keep calling after every clean. I think you should only have to make a request once, not call after every cleaning to address what wasn't done. Items I requested where: shake out rugs (floor was washed and then rug with two weeks of dirt was layed back down), emplty canister on vacuum, make sure glass cooktop was cleaned properly (I supplied special cleaner), make sure there was no mold in shower or shower curtain and clean bottom of tub (I supplied softscrub and magic erasers). Looking for a new company.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$84

Patricia M.
05/2012
5.0
house cleaning
  + -1 more
They use ecologically safe products. They come and do more than what is expected. He sends two girls at a time to clean my house and they use toothbrushes to cover every detail! The girls are professional, they come in and get busy. They do a wonderful job and the house smells excellent when they leave. The owner is very professional. He gives you a list and an estimate. If you have a question, you can always call; they make themselves very available. They are such a wonderful company to deal with! Also, if you have a particular cleaning need, they are willing to work with you. I have a lot of old antiques and he customized a cleaning plan for me. They do not use the harsh, toxic cleaning chemicals that you typically see. I just can't say enough good things about them.
Description of Work: They come once a month to clean my house. I have been using them for about a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maggie S.
10/2006
4.0
house cleaning
  + -1 more
The cleaning performance was just ok. I did have them come back because they did not clean something that was in the contract. They do the minimum amount of work that they have to. They are usually on time, once they didn't show up at all.
Description of Work: Cleaned the kitchen, living room, 2 1/2 baths and the master bedroom. The initial cleaning was more than the regular cleanings.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$124

    Contact information

    57760 Main St Ste 1, New Haven, MI 48048

    http://www.thecleaningauthority.com/macomb/

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    The Cleaning Authority - Macomb is currently rated 4 overall out of 5.
    The Cleaning Authority - Macomb accepts the following forms of payment: Check
    Yes, The Cleaning Authority - Macomb offers free project estimates.
    No, The Cleaning Authority - Macomb does not offer eco-friendly accreditations.
    No, The Cleaning Authority - Macomb does not offer a senior discount.
    No, The Cleaning Authority - Macomb does not offer emergency services.
    No, The Cleaning Authority - Macomb does not offer warranties.
    The Cleaning Authority - Macomb offers the following services: House Cleaning, Green Cleaning, Detail-Clean Rotation System, Apartment Cleaning, Move In/Move Out Cleaning, Commercial Cleaning, Weekly Cleaning, Bi-Weekly Cleaning, Quarter Weekly Cleaning, One Time Cleans

    Contact information

    57760 Main St Ste 1, New Haven, MI 48048

    http://www.thecleaningauthority.com/macomb/