WEST MICHIGAN HARDWOOD FLOORS

July 5, 2012 *The employee showed up and had to leave immediately due to his machine needing parts. When he returned, he began sanding. The only positive part was the sanding. The employee managed to get the dark stain on the window trim, 2 places on living room walls, 2 places on the dining room walls and on the kitchen trim. He also left stain and polyurethane spots on the front porch, house siding, and the stairs inside the house leading to the kitchen.*July 8, 2012 The employee was called to return as the floors looked horrible due to lap marks and start and stop marks clearly visible on the floors. The floor in the living room had a grey, cloudy cast in several places. It was very noticeable due to the dark stain we had chosen.*July 10 Tim Meldrum, owner, came out to look at the problems. He just sighed at the sight of the stain on the walls, poly spots here and there, and offered to come back again to try to deal with the cloudy floors. We declined! He did want his money because he said that the employee had bills to pay. He was paid in full that day as he expected it.The other issues that led to this negative review are as follows: 1. The replacement of the boards (with hole cuts) was done so poorly that the boards adjacent to them were damaged. The employee did a very poor job of removing the boards and had to put an ugly looking filler in between the boards. THE NEW FLOOR BOARDS ARE OAK. No one contacted us to ask if this was OK. We were told the replacement boards would be maple just the the rest of the floor. 2. When the friend of Tim Meldrum arrived to retack the carpets for the bedrooms, he stated that he couldn't properly place one carpet due to the fact that the floor WAS NOT FINISHED FAR ENOUGH BACK INTO THE DOORWAY TO THE BEDROOM. Also, the Meldrum employee had gotten stain on the carpet leading to the bedroom. It was able to be tucked under but not in the correct location. 3. Now when the floors are dust mopped, parts of the mop get caught on tiny rough spots on the floor.