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CHARLES HEATING & COOLING INC

3.7(
3
)

Heating and Air Conditioning

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
3.7
value
3.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review
Showing 1-3 of 3 reviews
Melissa K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Charles Heating and Cooling installed our furnace/air conditioner several years ago. Mr. Charles was very knowledgeable and professional. Since then, I have had someone here for various updates, tune-ups and repairs. The technicians are always on time, professional, and courteous. The work is always done right the first time and always done quickly. This is the company I call when I my furnace is on the fritz! Thank-you!!
Description of Work: Problem with the furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Marna U.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Both the owner and service man were total professionals throughout the whole job. The hot water heater was installed immediately and after they left, shortly after, I noticed a leak in a different part of the house. When I called the company, they came out immediately. They told me that they did not feel they had anything to do with the leak, as it wasn't near the area they worked. The service man felt that I had a broken seal under my toilet. The service man and owner agreed to pull the toilet up and fix it. Because they were extremely busy on another job, the service man even offered to do it after hours for me. When they lifted the toilet up, I saw the worn out broken seal and realized it was truly no fault of theirs. The service man even caulked the bathroom after finishing and didn't charge me for any of it!
Description of Work: I had a hot water heater installed.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
06/2006
1.0
heating & air conditioning/hvac
  + -1 more
THEY GAVE ME A REASONABLE ESTIMATE RIGHT AWAY BUT I WAS NOT PLEASED WITH THIS COMPANY AT ALL. THEY JACKED THE PRICE UP THREE TIMES AFTER THEY FOUND OUT IT WAS BEING COVERED BY INSURANCE.
Description of Work: THEY INSTALLED A NEW FURNACE.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$4,800

    Contact information

    422 E APPLE AVE, Muskegon, MI 49442

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    CHARLES HEATING & COOLING INC is currently rated 3.7 overall out of 5.
    No, CHARLES HEATING & COOLING INC does not offer free project estimates.
    No, CHARLES HEATING & COOLING INC does not offer eco-friendly accreditations.
    No, CHARLES HEATING & COOLING INC does not offer a senior discount.
    No, CHARLES HEATING & COOLING INC does not offer emergency services.
    No, CHARLES HEATING & COOLING INC does not offer warranties.

    Contact information

    422 E APPLE AVE, Muskegon, MI 49442