CHRIS JONES BUILDER INC

I found Chris Jones Builders on Angie's List. I contacted them via email and had a response within 24 hours. Roger set up an appointment within a week. He looked over our bathroom and then gave us a couple of places to go to pick out all the items we would need. There was some delay as the original items chosen came out above budget so he sent us somewhere else. As soon as we had everything picked out it was only a week before they got started. Everything was taken out on day one. Day two the tube and surround were installed. The tub was cracked upon installation but I noticed the same day it was installed. It was removed first thing the next day and a new one installed. This put the schedule off by 2 days. The plumber was AWOL for a day and Roger was NOT happy about that! I was told 2 weeks, maybe 3 to complete the project and even with the delay, all was completed on time. I was very impressed with the level of professionalism of Roger and the subcontractors he brought in. I am very pleased with my new bathroom!

Their work was fine. I also had estimates from three other companies, and the prices were all pretty much the same, within $100 of one another. I would use them again.

Choosing Chris Jones Builders was our best decision throughout our project. Everyone involved was competent, responsible, reliable and helpful far beyond minimum requirements.

We had architect drawings that they worked from accurately, but they also didn't hesitate to work with us and the architect when they thought, from their experience, that improvements could be made (the light tubes were their idea and they're wonderful; they even found some unused space that they turned into an extra coat closet for us).

Any changes in cost were explained to us well in advance, both increases and potential savings, and the decisions were outs. i.e., no pressure, no unexpected surprises. They were considerate and pleasant to have on-site (good because we had them on-site A LOT) and went out of their way to make sure our house stayed secure and they didn't 'open anything up' without giving us advance notice and working around any plans we had. By doing so, we were able to live in the house throughout major renovations without serious inconvenience.

They were never secret or guarded. We were always able and welcome to watch and inspect what they were doing and they never hesitated to answer our (often naive) questions.

After the build, we had only a few minor problems to call them back about and, in every case, they returned promptly and made good without argument or question. They even returned two years after our build and replaced some swollen deck boards without any hassle. Overall, the quality of the final product exceeded our expectations (they added a number of nice touches that we wouldn't have thought of ourselves).

In short, we found them to be anything but the stereotypical builders that horror stories are built around. I recommend them for any building, remodeling or repair work without hesitation.

He has excellent work and excellent employees under him. I would go down and look at things there about once a day, and I found them all to be good natured and well mannered.