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MOLLY MAID OF METAMORA, LLC

About us

Life Just Got a Little Easier. Life goes by fast. Responsibilities and priorities change. It is hard enough finding time for the people and activities you love. House cleaning duties should not get in the way. Take back your precious free time with professional house cleaning services from Molly Maid.

Business highlights

40 years of experience

Services we offer

Molly Maid will thoroughly dust and vacuum your home, and move and vacuum furniture. If for any reason you are not completely satisfied with any area your Molly Maid team has cleaned, clean and sanitize the bathrooms and the kitchen, detail clean woodwork and cabinetry, mop floors, simply call us within 24 Hours and we will re-clean the area without additional charge.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
25%
1
25%
Showing 1-4 of 4 reviews
Lisa B.
Aug 2013
1.0
$161
I specifically asked for my shower and my kitchen floor to be cleaned every visit (every other week).  Not that crazy of a request since they are a cleaning service.



Attached is a picture of a piece of paper towel that I wiped my kitchen floor with right after they "cleaned" my house.  Doesn't look clean does it?  This cleaning follows a call into the manager about my shower (photo also attached).    After several cleanings I looked at my shower and was like there is no way they are cleaing in here (the mold growing was the dead give away).  So I left them a note.  The reply was "yes we are wiping down your shower every visit, but we are not allowed to use anything".  What?  How can you clean a shower and not use anything.  So I called the office and the manager said that is not true, that they do use a bathroom cleaner and a brush.  I said "well they aren't in my shower".  So after paying $161 I had to clean my own shower.



There's nothing worse than the feeling of being ripped off.  Avoid the feeling.  I do not recommend "The Molly's of Metamora"!!



Also...trust Angie's List!!  They didn't have a good rating, but I gave them the benefit of the doubt.
Response from MOLLY MAID OF METAMORA, LLC
"We pride ourselves on an outstanding 98% customer retention rate and apologize for your unsatisfactory experience. We appreciate your review of our company, and are very sorry we could not meet your needs."

Sheri A.
Jul 2012
3.0
$100
arrived on time always.  very professional.  same cleaners.  wanted cleaning done on fridays, but they could only do mondays.

Diane L.
Apr 2012
2.0
$225
They had 3 cleaning ladies that came in to clean.  After they were done and gone, I noticed that window sills in kitchen, and 2 of the bedrooms were still dusty with dead bugs.  Also, picture frames in bedrooms, hallway, bathroom were still dusty.  The top of my refridgerator was still dusty.  I instructed them to clean my laundry room, however the floor was still dusty with dead bugs.  I hired them to clean my home because I don't have the time.I am entirely disappointed in their service.  I thought they should have done a much better job.  I will not pay to use their service again and I do not recommend them.

RICHARD G.
Nov 2011
5.0
Yes, I recommend this pro
$80
They did a good job.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MOLLY MAID OF METAMORA, LLC is currently rated 2.8 overall out of 5.

MOLLY MAID OF METAMORA, LLC accepts the following forms of payment: CreditCard

Yes, MOLLY MAID OF METAMORA, LLC offers free project estimates.

No, MOLLY MAID OF METAMORA, LLC does not offer eco-friendly accreditations.

No, MOLLY MAID OF METAMORA, LLC does not offer a senior discount.

No, MOLLY MAID OF METAMORA, LLC does not offer emergency services.

No, MOLLY MAID OF METAMORA, LLC does not offer warranties.