Home Service Corp

Home Service Corp quoted my home warranty company a price to replace my hot water tank that was more than 200% from 3 other quotes obtained. In addition, they charged me a service call and when they began aware that the service call fee was paid directly to the warranty company, they refused to refund my money. I will never do business with them again and will never recommend them again.

He quickly diagnosed the problem and it was an easy fix so no addional cost was necessary.

Don't be fooled by and quot;24 hr emergency serviceand quot;. That just means they will come out at their convenience and figure out what the problem is, not that they will actually fix it in a timely manner. Doesn't matter if you shelled out $1000s for an A/C unit they installed. Too bad for you and too bad that you can't go anywhere else because years ago you never thought you would be expected to wait 2 weeks start to finish for a warranty repair in sweltering heat. If they are too busy, they won't get someone else (subcontractor or another company) to do it ... you just have to wait until they can get around it. Not very fair when you live Downriver and there is only 1 person who services all of Downriver (from what I understand). Service and ability to complete ongoing repairs matter, not just the high dollar installation, so choose your company wisely.

The furnace stopped working and temperature dropped in our house to 50 degrees! Home Service was able to fix the problem by the same afternoon.

They are the cleanest company we've ever worked with. They clean up very well. They also keep records of everything and update us on anything we need to do. They follow up with tax credits and inform us of rebates to save us money. We received a rebate from the manufacturer of our furnace that we didn't even know about! We signed up for an annual service with them, so they come out to service the A/C, furnaces, etc. In the past, we have had plumbers come in to make things worse and Home Service came in to repair the job of the plumbers. They are really just an amazing group!

As recent buyers of the house, we have a Home Warranty for one year so when the Air Conditioning didn't run effectively on the first hot spell of summer, we called the Home Warranty company who referred our service call to this company. We had to pay $60 and the warranty paid the balance. This company responded promptly to the warranty request on Thursday morning but did not have any service call appointments available until Monday.

The service tech arrived as scheduled, seemed competent and amiable. He explained that the warranty does not pay to uncover the cause of the leak, only to refill the coolant to the normal pressure. While disappointed with my warranty limitations, he explained it clearly and I accepted it. He quoted the price for discovering the leak if I decide to do it in the future.

Unfortunately, when he ran my credit card on the machine in his truck, the charge came through at $69 rather than $60. I do not know if this was a one-time mistake on his part or if it is part of systematic scheme. In either case, the credit card company reversed the overcharge.

All in all the experience was NOT horrible. The worker was very nice. I just thought he should have run the snake a second time to help me out. Maybe I was asking for too much, but I was disappointed and I felt the overall cost was high. But he did exactly what he was supposed to do...he just did not do anything more than exactly what he had to do.

Asked for a quote on a specific make and model of gas water heater to get high efficient model. Home service Corp called a few days later after the model I wanted arrived at there site and set up up a installation time. The installers arrived on schedule and were neat in removing the old water heater and installing the new unit. The new unit required some detailed installation items, but the crew did not rush the job. When finished, I was presented with the bill, just as quoted even though the job took a few more hours than expected to complete

I thought they did a good job.

I THOUGHT THAT THEY WERE AN OKAY COMPANY. AFTER THEY WERE DONE WITH THE WORK, THE SAME PROBLEMS HAPPENED A FEW WEEKS LATER. I WOULD RECOMMEND THEM FOR ANYTHING BUT PIPE WORK.

I THINK THIS COMPANY IS REMARKABLE. I CALLED THEM AT 11 P.M. AND THEY CAME OUT THAT NIGHT. THEY WERE THERE IN 20 MINUTES AND DID GREAT WORK. I WOULD DEFINITELY HIRE THEM AND RECOMMEND THEM AGAIN.