***PLEASE READ BEFORE GOING WITH RAPID ROOFING!!!! Short story: Don't go with them - they do terrible work and you will regret it, but you probably won't know until it's too late. If you do, get *everything* inspected afterwards, and don't pay until it's right. Full story: We recently purchased a house with a roof done by Rapid Roofing 2021 or 2022. I went into the attic to figure out some ducting up there and noticed that there was ambering in the joists. I found out this was caused by over heating. I looked into this more, and figured out that there wasn't anywhere remotely enough air flow to allow hot, humid air to escape. What little ventilation was coming from the soffits It is 100% illegal and not to code to install roofs without the necessary airflow - it causes over heating which damages the roof and the wood, and can cause mold issues due to condensation. According to Michigan Building Code 1203.2 Ventilation required: "The net free ventilating area shall be not less than 1/150 of the area of the space ventilated." We're lucky if we have 1/10000 - there's ventilation at the roof ridge, but zero replacement air vent lower in the roof. They should have known that ventilation was required. We reached out to Rapid Roofing to see what it would take to fix this - they said it was out of warranty (you have to sign up within 1 year of purchasing the house to transfer it, which is BS, but I guess that was in the contract), but they said would see what they could do since they acknowledged it was their mistake. The head of customer service gave a long story about how their quality had gone down and he was trying to make things right now that he was in a position to do so. We had even suggested that we'd be willing to pay. After several calls with them promising to fix it strung out over months of us having to hound them because they don't return calls, they then stopped answering calls and ghosted us. So I guess we'll be paying to have someone else put in proper, legal venting. Don't use them. Don't trust them. Don't waste your money on them, you will regret it. We're looking into the possibility of suing them, you don't want to be in the same place as us in a few years.

Extremely knowledgeable, very friendly service. We told them we had a leak. They came out, inspected and gave us a reasonable quote. Since it was going to rain before they could get to the job they came out and patched all the holes they could and covered areas that needed covering. On the day of work they diligently covered everything with tarp around the outside and put protective boards up around the windows. Am I able to complete my small Royal oak bungalow in 3 and 1/2 hours?.

Excellent! They have dedicated sales staff that conduct very thorough walkthroughs, looking outside as well as inside.. no detail was too small. They keep their scheduling commitments. Arriving at a final contract went smoothly. Execution was excellent! Communication is good. Scheduling was convenient. Materials showed up a few days before, everything ready to go. On install day, around 6:30am, I'm on the couch having coffee.... and a couple of trucks quietly roll up. Within 15 minutes, a crew of about 10-12 were outside. At 7 am they all got busy setting up barriers while others got up on the roof. They carefully removed yard lights and put tents over plants They got busy and they just kept moving. They were cheerful and coordinated. The lead came to me to verify/confirm details so things were done the way I wanted. No detail overlooked. The landscaping and lights were re-wired, reinstalled exactly where they were, landscaping was as it was before.

Great company

It went well. Pleased with workers.

All of the Rapid Roofing employees that we dealt with from the initial visit with Lee at our house to Gabriel and his team during installation were fabulous. Very professional and considerate to our needs. The process was very quick and had the roof done with in a week of contacting them. We recommend Rapid Roofing .

It was excellent from start to finish.

We had an AWESOME experience with Rapid Roofing. From the quote process to the billing process, it went flawlessly. The work was done in less than a day - We left for work and came back home to a finished new roof. They completely cleaned up any mess. We highly recommend working with this company.

Mike with Rapid Roofing is awesome and very knowledgeable and professional with a no hassle approach highly recommend Rapid Roofing...my roof looks amazing! Awesome work and very clean!

Very well. Completed job as requested

We recently had our roof replaced and chose Rapid Roofing for the job. When Mike came out to our house for the initial estimate he really took his time to assess our roofing situation and he answered all our questions. He then provided us with a no pressure estimate as well as financing options. We really like Mike: calm, honest, trustworthy and just a nice guy. After talking to a few other contractors, it was easy to make the decision to move forward with Rapid Roofing. Mike came back for the shingle color selection and the actual roofing job was completed a few weeks later with a pretty large and hardworking crew (8 people) that worked all day (and part of the evening) to complete our roof. Everything looks great thanks to Rapid Roofing!

We had roof damage in the April wind storm and had a few companies out to give us a quote on replacing the entire roof. Rapid Roofing returned all calls very quickly and unlike a few other companies was never pushy throughout the whole process. We decided to use Rapid Roofing and they made it easy to pick a date for the job. They sent out a large crew and they all worked very hard in the day and a half the job took. They also did a great job of cleaning up afterwards. I would recommend Rapid Roofing to all of my friends

They were very professional and responsive. After the storm blew off almost half of our shingles, RHI came out the next morning and tarped the damaged areas. They met on our Property with our insurance company and the gutter supplier/installer and we had a new roof and gutter system within 2 weeks! It looks beautiful!

His team came bright and early, rolled up the tarp we'd placed over the leak and set it aside. They parked the rented dumpster in our driveway, laid down their tarps to prevent roofing materials and nails from getting in the yard, tore off the shingles we needed to replace, identified a mold problem we didn't know we had (emailing me pictures of it, as I was at work), then they procured the insulation and other materials needed to replace that moldy section. This effort increased the scope of what had been quoted, but Mike and his team communicated with me throughout the whole process and asked if I wanted them to deal with the mold problem (Yes). By the time I arrived home that evening (10 hours later), the work was complete and there was only some sawdust, a new roof, and our rolled up tarp to indicate they'd been there. Mike sent me before, during, and after photos, so we knew what had gone on. He followed up the next day to explain what they'd done, answer any questions, and explain why the mold had proliferated (a lack of vents and ventilation, which Mike's team corrected).

Extremely well. They gave us the best quote and the best service. They were the first company to call us to schedule an appt. Got it done all in one day. Cleaned up very well after the job was complete. Offered a great financing rate, even though we didn't need to finance. Will most likely be using them again for our siding and gutters next spring.

I am very satisfied with the work that Rapid did on my house. They came out and were able to diagnose a leak we had between an addition and the rest of the home. We had two contractors out before them and they couldn't figure it out. They just wanted to replace EVERYTHING to fix a small leak. Josh figured it out in about 15 minutes and described it in a way we understood. A week later their team came out and replaced that part of the roof and replaced the flashing. The whole thing was painless. It was affordable and it worked, what more can you say?

Not good. I recommended this company to my neighbor because they came through the neighborhood after there was hail damage. I asked for a quote for a new roof and sent them over to my neighbor's house. I never received my quote. As for my neighbor he scheduled an appointment to have Wayne come out and go through the damages with his Insurance agent. Wayne called an hour before and said he couldn't make the appointment. Hmm wasn't there any other competent person within the business that could of filled in and not screw the customer. I guess not. My neighbor came over after his insurance agent walked around the house and recorded the damages. He asked what I got covered and he told me what was covered on his house. I told him that his agent missed some items. We went and got the agent and walked around the house again. He missed the damaged siding, holes in the screens, damage to the AC coil and damage to his patio table. Thanks Wayne and the Rapid Company. You screwed another potential customer. You have let us down and it's unacceptable. You are suppose to be a professional company and this work is guaranteed through the insurance companies and you still can't get it right. Very poor communication, not reliable and to me a fly by night company. I would hate to see your final product. I'm glad you screwed up. Now the world knows you are a joke. Thanks for nothing but aggravation. Your company shouldn't be in business if you treat everyone like this

work was done as scheduled crew was friendly and professional . all debris was cleanup and haul away property was left as found

EVERYTHING WENT GOOD.

THEY DID A GREAT JOB, AND CLEANED UP WHEN THEY WERE DONE.


WE ARE VERY SATISFIED.

poor job on roof never returned to complete roof trust me when I tell u this rapid home improvement is the worst in Michigan please never use them to do roofing

unknown

Very smoothly - no issues -  resolved all questions and interfaces with insurance claim.

unknown

Rapid Roof did a really nice job. We had a pretty bad leak and I'm sick of putting out buckets when it rains bad. The guys did a nice job. The guy in charge was named Adrian and he was nice. They were done in about half a day and cleaned up really well. Our dog was freaked out, but I guess there is nothing you can do about that. It makes a lot of noise. I'd recommend you get family to babysit your dog if you are getting a roof done. Rapid wasn't the cheapest, but I really didn't get a good feeling from the two other contractors that were. We also had one contractor come in a lot higher which was surprising. Overall, we're really happy with the roof.

We called Rapid Home improvement about 3 months ago because two of our neighbors had recommended them highly. We didn't think we were going to get the work done this year because it was getting late in the year and there is usually snow, but this year the weather was really mild and it was actually 50+ degrees when they installed the roof.
We have a almost flat roof and it leaks all the time no matter how many times we pay people to fix it. Mike came out and measured and checked out our whole house. It was very thorough. After we talked to him he recommended this Durolast stuff that is like a pool liner, but better and is made totally in Michigan. Long story short, we had no idea this even existed and we really liked that it was made locally. We had a lot of wood replaced because it was rotten and the guys also installed a lot of insulation. We could tell right away that the insulation was working. I'll update this review later after we have a few months of utilities to compare.
Overall, we had a great experience. There were a couple of things that came up that we didn't anticipate, but Mike and the owner Bill handled them really quickly and professionally. It makes sense that this stuff comes up because we don't have an attic to check in and so we had no idea that we basically had no insulation in our roof at all. They gave us a really good price and we couldn't be happier. My husband and I would recommend them to anyone. Their price was good and they are honest. Just love it!