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HOME DEPOT

Countertops and Backsplashes, Carpet Sales and Installation, Fencing,


Services we offer

APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Reviews

4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
21%
3
13%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.2
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 1-24 of 24 reviews

marlene A.
05/2015
5.0
countertops
  + -1 more
unknown
Description of Work: They put up a long stretch of vinyl fending and did a fabulous job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Karen S.
04/2015
5.0
countertops
  + -1 more
unknown
Description of Work: Purchased do it your self items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Connie R.
04/2015
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina V.
03/2015
3.0
countertops
  + -1 more
unknown
Description of Work: They have worked for us before and although a little expensive where helpful and thorough. There were numerous up charges Nd wrong granite delivered. More recently we had difficulty with them being is due to there dependence on a third party service. Bathroom remodel was a fairly good price It took several calls and weeks to obtain the estimate however.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0


Cynthia P.
02/2015
5.0
home improvement stores
  + -1 more
It is close and that is the reason we go to it. They are pretty good, we get anything we want from them. We get things for the outside, and for landscaping from them.
Description of Work: We use Home Depot. I visited them yesterday to buy some things to build a cat house outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Brenda D.
06/2014
1.0
fencing
  + -1 more
.
Description of Work: We gave them our contact info to call about installing new privacy fence. No one ever called us back.

Rating CategoryRating out of 5
responsiveness
1.0


Albert C.
04/2014
1.0
carpet installation, hardwood floor
  + 0 more
I would highly recommend them. I've had very good success with them. We had a lot of issues. We had to have the carpeting installed several times because they kept delivering defective carpeting but they finally got it right and the hardwood floors, they had the same problems. They delivered defective stuff and the installer refused to put it in because he said the dogs will tear it up. I had mixed results with them and if they had not gone out of business, I wouldn't have done business with them again. I would not recommend them for the services I had. I had a lot of issues with them. They finally got it right but they had to be armed twisted into doing it the right way. Their pricing was reasonable.
Description of Work: I used Home Depot to install carpeting and hardwood floors.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$5,000

Alfonso A.
04/2014
4.0
countertops
  + -1 more
The in-store service was very good. We worked with the salesman in the past. We bought the granite and quartz, so they both came from different companies. The quartz installer did an excellent job. The granite guys did okay. It turned out all right, but it wasn't quite as good as the job I would have liked. They spoiled a piece and had to get another one. If we wouldn't have been watching then the couple of pieces wouldn't have got installed correctly. They took our suggestion and did it the way I wanted, so it was good. They don't have a lot of help there and the people there don't know what they are talking about. The pricing is fair. The people are knowledgeable in general.
Description of Work: We hired Home Depot for countertops installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Delores H.
01/2014
4.0
replacement windows
  + -1 more
Sales associate was pleasant. Problem was they don't have much variety and when given the quote he just wrote it on the pamphlet he left me. No sales contract although I didn't sign one. I just expected a breakdown. Also, got a better quote from another big box store. I have used Home Depot many times and will continue to, just not on this project though.
Description of Work: Estimate for bay window in living room.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Delores H.
01/2014
5.0
carpet installation
  + -1 more
Did a good job, cleaned up well. Will use again.
Description of Work: Carpet living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Barbara P.
11/2012
5.0
countertops, fencing
  + 0 more
Fence job was started and finished in 4 hrs flat. went great. cost was fantastic, would of spent $3000 if it was not on sale. Veranda fencing
Description of Work: I spent $600 for 100 feet of vinyl fencing, posts, cement, tops for posts and brackets, -had other people install for $800 and they put it up in 4 hrs on 11/18/12--was easy to install, looks great. from Home Depot in Madison Hgts, MI on 12 mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Steven G.
08/2012
3.0
countertops
  + -1 more
Everything went smoothly at first, and we enjoyed 1.5 years use of the counter. Now, however, the adhesive used to hold the sink in place has deteriorated and given way, allowing the sink to drop an inch below where it should be. There is a large visible gap between the sink and the counter. This appears to be faulty workmanship and/or materials, but the only response from Kerry at Home Depot is that and quot;it's out of warranty.and quot; This certainly falls short of our expectations of Home Depot.
Description of Work: Installed granite counter tops, including "free" new stainless sink.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$2,500

Richard S.
07/2012
5.0
fencing
  + -1 more
They were good, only one guy came out and he did a fine job. I haven't decided whether or not I am going to use them for my fencing, but they will most likely be who I pick.
Description of Work: They just gave me an estimate.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Richard G.
09/2011
5.0
fencing
  + -1 more
They ended up doing a good job.
Description of Work: They installed a semi-privacy 2 panel fence for me that was about 17 ft long. It was about 6 ft high w/ a lattice that was vinyl with aluminum railing reinforcement at the bottom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$735

Kris S.
04/2011
4.0
countertops
  + -1 more
The countertops were good, but the installation wasn't great. They didn't stay down right. I had to go in and clamp and screw it to hold it down. That was 3 months after they were installed. They were super cheap, and I love the countertops.
Description of Work: I purchased laminate countertops from Home Depot.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$500

Sheila C.
08/2009
5.0
garage doors
  + -1 more
The sale went well and the person who came to install the garage door was very professional – he was on time and I had no problems whatsoever. They hooked up the door - it was an old door so, they had to do some extra work to get the automatic door up and they did it in a timely manner. They were prompt and the price was good. It was just a very good experience and I would use them again if needed.
Description of Work: I purchased a garage door from them and they also got it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE G.
10/2006
4.0
home improvement stores
  + -1 more
Compared to other Home Depot stores, this one does not do a very good job with organization of their products. During my last visit, I couldn't look at gas grills because there were lawnmowers in the aisles and in front of the grill displays. On several occasions, it has appeared that they are out of something, when it is actually in the wrong place, or more have been in boxes out of reach. Also, the helpfulness and professionalism of the store associates varies quite a bit;some approach you and are very knowledgeable. Others act as if you are inconveniencing them by asking for help.
Description of Work: I frequently make purchases from the Madison Heights Home Depot for home improvement projects and yard maintenance supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$43.48

DENNY E.
03/2006
3.0
carpet installation
  + -1 more
THEY WERE GOOD ON PRICE BUT THE SERVICE WASN'T SO GREAT. THE CONTRACTORS THEY HAD DO THE JOB DIDN'T PUT THE CARPET IN RIGHT. THEY LEFT SEAMS SHOWING AND I DON'T THINK IT LOOKS VERY GOOD. I WOULDN'T RECOMMEND THEM.
Description of Work: THEY PUT NEW CARPET IN ONE ROOM AND ON THE STAIRS.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$600

03/2006
5.0
carpet installation
  + -1 more
I WAS PLEASED WITH THEM. THEY WERE THE LEAST EXPENSIVE COMPANY THAT I LOOKED AT. THEY WERE ON TIME AND HAD NO PROBLEMS. THEY DID THE JOB THAT THEY WERE SUPPOSED TO DO AND PERFORMED IT RIGHT.
Description of Work: THEY INSTALLED CARPET IN THREE ROOMS OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

03/2006
5.0
water heater repair
  + -1 more
I WAS VERY SATISFIED WITH THE WORK THE COMPANY DID FOR US. THEY WERE VERY RESPONSIVE AND THEY CAME OUT ON TIME. THEY WORKED QUICKLY AND GOT THE JOB DONE CORRECTLY THE FIRST TIME.
Description of Work: THEY REPLACED A HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

03/2006
5.0
doors
  + -1 more
THEY PUT IN OUR DOORS AND ALSO REPLACED THE DOOR FRAMES. THEY DID A VERY GOOD JOB. I WOULD LOVE TO HAVE THEM BACK. THEY WERE VERY NICE PEOPLE AND THEY WORKED VERY QUICKLY.
Description of Work: THEY PUT IN THREE DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

03/2006
5.0
flooring contractor
  + -1 more
THEY WERE REALLY GOOD. I WAS IMPRESSED AND HAPPY WITH HOW FAST THEY DID THE JOB. THEY PROMISED THAT THEY WOULD BE DONE IN THREE DAYS, BUT THEY WERE OUT IN THREE AND A HALF DAYS. BUT THAT DIDN'T MATTER, I STILL THINK THAT THEY DID A WONDERFUL JOB.
Description of Work: THEY LAID DOWN LINOLEUM IN THREE BEDROOMS AND THE HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

JANICE G.
03/2006
5.0
doors
  + -1 more
THEY DID A VERY GOOD JOB. I WAS IMPRESSED WITH THE WAY THAT THEY WORKED. THEY CLEANED UP AFTER THEMSELVES AND WERE VERY NICE TO ME. THEY DID IT ALL IN A VERY SMALL AMOUNT OF TIME.
Description of Work: THEY INSTALLED TWO SECURITY DOORS THAT I BOUGHT FROM THEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

03/2006
4.0
carpet installation
  + -1 more
THEY WERE BETTER THEN SOME OF THE OTHER CARPET COMPANIES THAT I WENT TO. THEY COULD HAVE BEEN MORE COURTEOUS THOUGH. THEY DIDN'T WANT TO START WHEN WE WANTED THEM TO. SO, IT TOOK A LITTLE LONGER THEN I WANTED.
Description of Work: THEY INSTALLED CARPET IN TWO LARGE ROOMS. THEY ALSO REMOVED THE OLD CARPET AND INSTALLED NEW PADDING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

    Contact information

    660 W 12 MILE RD, Madison Heights, MI 48071

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Carpet Sales and Installation,
    Fencing,
    Hardware & Home Improvement Stores,
    Doors,
    Windows,
    Water Heaters,
    Hardwood Flooring Sales and Installation,
    Garage Doors,
    Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

    Contact information

    660 W 12 MILE RD, Madison Heights, MI 48071

    www.homedepot.com